Job Introduction
Job title: Apprentice Regulatory Support Officer
A bit about us:
Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.
Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!
Get hands-on experience supporting our Environmental Health Commercial Service!
You’ll help keep things running smoothly—updating systems, working with data, and supporting reports. You’ll also play a part in processing new food business registrations, preparing documents, and keeping records organised.
You’ll be the friendly face (and voice!) for customers too, delivering great service to local businesses and the public.
The role:
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The role of Apprentice Regulatory Support Officer will assist with the Food Standards Agency triage process, carrying out initial desktop assessments of new food business registrations and contacting business operators where further information is required.
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In the role you will support the implementation and use of the Register a Food Business (RAFB) digital system, ensuring food registration information is accurately recorded and maintained within an integrated platform.
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In the role of Apprentice Regulatory Support Officer you will act as a key link between the Commercial Service and the Council's Geodata team, ensuring premises address data is accurate for business registrations and commercial properties.
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You will review and allocate incident reports in line with RIDDOR (2013) requirements, ensuring they are recorded and directed appropriately.
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In the role of Apprentice Regulatory Support Officer you will review skin piercing registrations and enquiries, offer support and advise to businesses regarding their legal responsibilities.
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In the role you will provide relevant regulatory guidance and administrative support to colleagues and businesses.
This role is fixed term for the purpose of completing the Business Administrator level 3 Apprenticeship and will end 18 months after you start with us.
You will be based at the iconic, Cunard Building on the Liverpool Waterfront.
Our offer to you:
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At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days
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Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception
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Part of the Local Government Pension Scheme – option to join the AVC Scheme
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Health and Wellbeing - offer including Employee Assistance Programme
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Cycle to Work and Travel Pass Schemes
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Drive Time – a salary sacrifice car lease scheme
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Family friendly policies with enhanced leave
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Discounted Gym Memberships
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Employee Volunteering Scheme
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Medicash
Next steps:
Closing date: midnight on Sunday, 12th July 2026
Shortlisting date: w/c 13th July 2026
Interview date: Monday, 27th, Tuesday, 28th, Wednesday, 29th July 2026
Interview type: Face to Face
We reserve the right to close this vacancy early. Once the role has closed, you will not be able to submit an application, and we are unable to reopen the vacancy for you to complete it. We strongly recommend submitting your application well in advance of the closing date to avoid disappointment.
If you would like any further information or an informal discussion, please contact Richard Parkinson, Principal Officer, [email protected]
Watch our recruitment video and see what life is like working at Liverpool City Council.
Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.
If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at [email protected].
Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad.
Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying.
Please be advised it is our understanding that this role does not meet the requirements of a skilled worker visa as set out by UK Visa and Immigration https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes . For details regarding the salary of a skilled worker visa please visit Home Office: https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list
This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.
