Communications assistant Work, Jobs in Liverpool, Eng (with Salaries)

Office Support Administrator & Sales and Marketing
Ace Gas NW —Orrell
- £26,500 - £30,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
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12d

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Property and Accounts Administrator
Atlas Estate Agents —Liverpool
Atlas Estate Agents is an award winning, family run estate agent specialising in residential sales, lettings and property management throughout South Liverpool.
£23,500 - £28,000 a year
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6d
Sales and Marketing Administrator
Master Grill —Wallasey
As a vital member of our team, you will drive sales and marketing projects, process sales, maintain customer relationships and support the service department by…
£13 an hour
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Office Support Administrator & Sales and Marketing

Ace Gas NW -
Orrell

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Job details

Permanent | Full-time
£26,500 - £30,000 a year
12 days ago

Benefits

Casual dress
Company pension
Company events
On-site parking

Qualifications

Customer service call handling
Microsoft Excel
Meeting coordination
Inbound customer enquiry call handling
Sales
Customer service
Spreadsheets
Stakeholder liaison
Writing skills
Administrative support experience
Filing
Administrative experience
Social media platforms
Appointment booking and call handling
Client services
Data entry
Organisational skills
Customer support
Customer interaction
Typing
Office management
Phone etiquette
Bookkeeping
Communication skills
Marketing
Office experience

Full job description

About Ace Gas NW Ltd

Ace Gas NW Ltd is a fast-paced heating and plumbing company serving homes and properties across the Northwest. We pride ourselves on professionalism, warmth, and excellent customer service. Our engineers are out on the road, so the office needs someone who can hold the fort—keeping operations smooth, customers happy, and the team supported.

Job Overview
We are seeking a highly organised and detail-oriented Office Administrator to join our team. The ideal candidate will possess strong administrative skills and a solid background in office management. This role is essential in ensuring the smooth operation of our office, providing support to staff and maintaining efficient administrative processes. This is a solo office role, ideal for someone confident working independently and making decisions without constant supervision. You’ll be the central point of contact for customers, engineers, and suppliers—managing schedules, documents, and communications while also supporting the director with some PA duties.

Key Responsibilities

Office Support

Manage day-to-day office operations, ensuring a welcoming and professional environment.
Handle incoming calls, emails, and customer queries with professionalism, empathy and excellent phone etiquette.
Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
Maintain engineer schedules, job tracking systems, and appointment calendars across a number of different software formats.
Prepare and process quotes, invoices, and compliance documentation
Use Excel to manage data, generate reports, and streamline workflows
Assist with bookkeeping tasks including invoicing and expense tracking.
Provide clerical support including filing, typing, and managing office supplies.
Liaise with suppliers, customers, and engineers to ensure smooth operations
Take initiative to resolve issues—whether it’s a missed appointment or a boiler emergency.
Keep the office running smoothly even when working alone.
Social media duties
Go High level Software
Servicem8 Software

PA Duties

Support director with inbox management.
Organise meetings, take notes, and follow up on action points.
Maintain confidentiality and discretion in all matters.

Skills & Attributes

Proven office experience with a strong administrative background.
Proficient in Microsoft Excel and confident with digital tools.
Excellent written and verbal communication skills.
Strong customer service mindset with a calm, solution-focused approach.
Flexible and adaptive—able to juggle priorities and pivot quickly.
Go High level Software
Servicem8 Software
Emotionally intelligent and resilient—able to handle banter without taking offence.
Comfortable working alone and making decisions independently.
Empathetic and patient when dealing with customers who may be older, have limited literacy, or struggle with technology—able to simplify communication and offer practical support without judgment.
Organised and detail-oriented, especially when managing a busy schedule
Ability to communicate effectively both verbally and in writing.

Culture Fit

You’ll thrive in a team that mixes professionalism with personality—even if you’re the only one in the office
You’re not afraid to speak up, ask questions, or suggest improvements
You can handle a bit of plumber humour and still keep the day on track
You understand that no two days are the same—and that’s part of the fun!

Job Types: Full-time, Permanent

Pay: £26,500.00-£30,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking

Application question(s):

Social Media Experience?
Servicem8 or Go High Level experience?
Sales and marketing experience?

Experience:

Office: 3 years (required)

Work Location: In person

Expected start date: 31/08/2026

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communications assistant jobs in liverpool, eng

Office Support Administrator & Sales and Marketing

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