About the Role:
At MerseyPoint Technology Ltd, we help organisations turn complex business challenges into practical technology solutions. Our teams work across digital platforms, business systems, data, and process improvement to create solutions that make everyday work simpler and more efficient. We are looking for a Business Analyst who can connect business needs with technology delivery. You will work closely with clients, stakeholders, developers, and project teams to understand requirements, identify opportunities for improvement, and help deliver solutions that create measurable business value.
Why Work With Us?
The Environment:
Our Liverpool office provides a collaborative environment where technology and business teams work closely together. We value clear communication, practical problem solving, and a culture where people can contribute ideas and take ownership of their work.
Business Impact:
You will have the opportunity to work on projects that directly improve business processes, systems, and customer experiences. Your analysis will help shape solutions from the early discovery stage through implementation.
Modern Technology:
Our teams work with modern cloud platforms, business applications, reporting tools, and digital technologies. You will collaborate with technical specialists to make sure business requirements are translated into practical and achievable solutions.
Growth:
We support professional development through training, knowledge sharing, technical workshops, and opportunities to expand your experience across different business and technology projects.
Key Responsibilities:
Business Analysis:
Work with stakeholders to understand business objectives, current processes, challenges, and desired outcomes. Identify opportunities where technology or process improvements can deliver value.
Requirements Gathering:
Plan and conduct workshops, interviews, and stakeholder discussions. Document functional and non functional requirements clearly for project and development teams.
Process Improvement:
Analyse existing workflows and identify inefficiencies, risks, and opportunities for improvement. Create process maps and recommend practical solutions.
Stakeholder Collaboration:
Act as a bridge between business users and technical teams. Communicate requirements clearly and help resolve questions or conflicts throughout the project lifecycle.
Solution Support:
Work alongside project managers, developers, testers, and business stakeholders to ensure proposed solutions meet agreed requirements. Support testing, validation, and implementation activities.
Documentation and Reporting:
Prepare business requirements, user stories, process documentation, acceptance criteria, and analysis reports that support successful project delivery.
What We Are Looking For:
Experience:
3 to 5 years of experience in business analysis, systems analysis, process improvement, technology consulting, or a related role.
Analytical Skills:
You are comfortable analysing business processes, identifying problems, interpreting information, and turning complex requirements into clear and actionable solutions.
Communication:
You can communicate confidently with both technical and non technical stakeholders and are comfortable facilitating meetings and requirements workshops.
Tools:
Experience with Microsoft Excel, PowerPoint, business process mapping tools, requirements management platforms, or project collaboration tools. Familiarity with Jira, Confluence, Power BI, or similar platforms is advantageous.
Mindset:
You are practical, organised, curious, and focused on outcomes. You know how to ask the right questions, challenge assumptions constructively, and balance business requirements with technical realities.
Pay: £3,588.00-£4,660.00 per month
Work Location: In person
