To business technical support occupations Work, Jobs in Liverpool, Eng (with Salaries)

Service Desk Analyst
Weightmans —Liverpool
- Up to £26,230 a year
- Full-time
- Customer service
- Windows
- IT
Area Team Leader Building Control
Liverpool City Council —Liverpool
- £56,673 - £62,580 a year
- Relocation assistance
- Employee assistance programme
2d
Building Safety Occupation Consultant - Liverpool
Construo —Liverpool
- £40,000 - £65,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Construction experience
Senior Family Solicitor
Paul Crowley & Co Solicitors —Liverpool
- Hybrid work
- Supervising experience
- Mentoring
- Leadership
- Free parking
Quick apply

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Service Support Team Analyst
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Technical Business Analyst
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Service Desk Analyst

Weightmans -
Liverpool

Apply Now

Job details

Full-time
Up to £26,230 a year

Qualifications

SSO
iRecruitment
Customer service
Windows
ITIL
IT
Communication skills
Active Directory

Full job description

About your new role

PLEASE NOTE: This role is not on the list of occupations eligible for sponsorship under the Skilled Worker route

The IT Service Desk Analyst will be responsible for providing BAU Level 1 support and maintenance across our IT estate.

The role demands a hands-on technical analyst who can deliver exceptional colleague IT experiences day to day, as well as maintenance and enhancement of IT systems such as Windows, Active Directory, SSO, Networking, M365, end point and device management, hardware, and security fundamentals. The role requires excellent customer service skills as you will spend most of your day interacting with colleagues requiring assistance.

This position reports into the Service Desk Team Leader who is ultimately responsible for the day-to-day leadership of the Service Desk team, BAU support, deployment of any changes required and managing associated project work. Your role centres on support and maintenance for our colleagues. The role holder should have technical knowledge and ideally experience directly supporting colleagues or clients.

Your key duties and responsibilities will include:

Technical Operations

Provide BAU support and resolve IT issues.
Carry out maintenance tasks as required to maintain the performance and security of our estate.
Security & Compliance
Maintain systems that enhance organisational security posture.
Ensure compliance with legal obligations, ISO standards, and internal security policies.
Team Collaboration
Lead and mentor junior analysts, fostering a collaborative and outcome-driven culture.

This list is not intended to be exhaustive and you will be expected to perform other duties and have other responsibilities that fall within the wider remit of the role. You will also ensure that you consistently comply with the relevant Weightmans and client policies and procedures, and work in accordance with our values.

About You

Ideally you will have previous experience of working in a similar role and in a similar environment. As the role is varied, we are looking for you to have a flexible approach to the work you do and be able to adapt to different tasks. We are also looking for you to have:

Qualifications, Knowledge, Skills and Experience

Strong understanding of Windows, Active Directory, SSO, Networking, M365, end point and device management, hardware, security fundamentals (ideally with appropriate qualifications).
ITIL knowledge or qualifications.
Excellent communication, stakeholder engagement, and collaboration skills.
Ability to manage multiple priorities and deliver high-quality outcomes under pressure.

If you meet our criteria and think this is a job where you could bring enthusiasm and commitment, then we look forward to receiving your application.

Please Note: We encourage candidates to speak to us direct/apply direct for the opportunities we have available.

Why work for us

Come and join our award-winning organisation and be part of a team where people truly matter.

Weightmans is a Leading national law firm, with strong international capabilities.

Weightmans has been recognised as a leading employer for the 19th consecutive year at Britain’s Top Employers awards, and ranking top 10 in the list, the firm has also secured top positions in Chambers UK.

Join Weightmans as we continue our journey to becoming one of the UK’s top 30 law firms.

Why work for us? Take a look: Work for Weightmans: voted a top employer | Weightmans

This link contains information regarding Culture, Benefits, D&I, Recruitment Agency PSL/Non PSL and Eligibility to work in the UK information.

Work for a firm where people matter – work for Weightmans

Curious about what is it like to work at our firm? Visit our Life at Weightmans page for insights into our employee initiatives, responsible business commitments and much more!

Apply Now

Refine Your Search

to business technical support occupations jobs in liverpool, eng

Service Desk Analyst

Area Team Leader Building Control

Building Safety Occupation Consultant - Liverpool

Senior Family Solicitor

Other jobs to consider

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