Customer relations representative Work, Jobs in Liverpool, Msy (with Salaries)

Planning Support Services Officer - Repairs
OnwardHomes —Liverpool
- £32,750 a year
- Call to connect
- Microsoft Word
- Computer literacy
- Annual leave
- Employee discount
10d
Housing Repairs Coordinator
OnwardHomes —Liverpool
- £15.28 an hour
- Call to connect
- Hybrid work
- Customer service
- Data entry
- Contracts
- Annual leave
- Employee discount
8d
Housing Officer - Liverpool and Wirral
OnwardHomes —Liverpool
- £37,250 a year
- Call to connect
- Computer skills
- Annual leave
- Employee discount
8d
Scheme Manager
OnwardHomes —Liverpool
- £28,700 a year
- Call to connect
- Customer service
- Computer skills
- Communication skills
- Annual leave
- Employee discount
5d
Revenue Assurance Officer - Customer Service
HCA Healthcare UK —Prestatyn
- £28,912 a year
- Full-time
- Computer literacy
- Computer skills
- Employee discount
7d
Housin Repairs Coordinator - Gas and Electric
OnwardHomes —Liverpool
- £15.28 an hour
- Call to connect
- Hybrid work
- Customer service
- Data entry
- Contracts
- Annual leave
- Employee discount
8d
Operations Finance Business Partner
Reed In Partnership —Liverpool
- £48,500 - £57,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
Window Cleaning Operative
OnwardHomes —Liverpool
- £26,250 a year
- Call to connect
- Customer service
- Travel
- Communication skills
- Annual leave
- Employee discount
8d
Planning Enforcement Team Leader
Liverpool City Council —Liverpool
- £56,673 - £62,580 a year
- Presentation skills
- Team management
- Leadership
- Employee assistance programme
2d
Residential Scheme Manager
OnwardHomes —Liverpool
- £16,400 a year
- Call to connect
- Customer service
- Team management
- Computer skills
- Annual leave
- Employee discount
2d
Outbound Sales Representative
brookson group —Warrington
- Up to £25,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Sales Administrator
brookson group —Warrington
- Up to £25,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Administrative experience
- Free parking
- Annual leave
Quick apply
Dig Agent
Network Plus —Salford
- £30,000 - £45,000 a year
- Team management
- Recruiting
- Training & development
Quick apply
10d
Commercial Manager
Sisk —Birkenhead
- Full-time
- Management
- Analysis skills
- Conflict management
Project Compliance and Risk Engineer
Yokogawa —Runcorn
- Full-time
- Engineering
- Microsoft Office
- Analysis skills
Relief Chef Manager
BaxterStorey UK —St Helens
- £32,000 a year
- Weekend availability
- Hospitality
- Cooking
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Mechanical & Electrical Operations Manager
OnwardHomes —Liverpool
- £59,800 a year
- Call to connect
- Management
- Continuous improvement
- Budgeting
- Annual leave
- Employee discount
4d
Gas Engineer
OnwardHomes —Liverpool
- £39,900 a year
- Call to connect
- Maintenance
- Driving
- Power tools
Plumber
Onward Homes —Runcorn
- £35,300 a year
- Call to connect
- Plumbing
- Power tools
- Construction experience
- Annual leave
- Employee discount

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Planning Support Services Officer - Repairs

OnwardHomes
Liverpool

Apply Now

Job details

Permanent
£32,750 a year
10 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Microsoft Word
Stakeholder collaboration
Computer literacy
GCSE
Internal department liaison
Complaint handling
Customer interaction

Full job description

About The Role

What you can expect from us

We offer a competitive salary of £32,750 per annum.
32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks.
Stream - access both short and long terms loans, plus provides access to a savings facility.
Opportunity to further increase annual leave with service or through the holiday purchase scheme.
Immediate entry to our Pension scheme (matched contributions up to 10%).
A great flexible working environment, with a range of family friendly policies.
Health cash plan with financial benefits and the option to extend to your family.
Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.
Paid leave for absence including sickness, maternity, paternity, and adoption leave.
Access of up to £150 annually through the ‘Learning for life’ scheme.
Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.
Develop your career with support and access to training and qualifications.

About the Role

We are seeking a Planning Support Services Officer - Repairs to join our Performance & Support Services team on a permanent basis. The purpose of the role is to ensure that the DLO delivers a safe, reliable, quality, efficient responsive repairs and void maintenance service that matches our goal of placing customers at the heart of our service. Support the effective delivery of responsive maintenance, gas and electrical servicing by providing an effective planning support function.

This role is office based role at Watson Building Liverpool.

Key Responsibilities

Delivery

Providing support to the operational management team in their roles of organising trade colleagues and supply chain to deliver the work required in your section. Ensuring that the Repair Management system is correct, updated and is interfaced with the Housing Management system.

Planning

Providing an effective planning support function to ensure the effective delivery of responsive, gas, voids and electrical maintenance.

Support

Processing purchase orders, repair orders, invoices, etc. required to support the efficient delivery of the service. Supporting management with productivity measures, work planning systems and ensuring the effective use of all resources including supply chain. Providing cover and support across the business, including support functions in other sections as required.

Systems

Ensuring the Repairs Management system is maintained, current and is interfaced correctly with the Housing Management system.

Customer

Responding to customer enquiries and supporting the resolution of customer queries, and complaints as required.

Internal Partnership Working

Ensure collaborative working to deliver the required service levels Working effectively with internal service areas and external partners to end results. Be an ambassador for our organisation and an advocate for Repairs

Skills/Experience

Essential:

Proven ability to work in a customer focused environment.
Experience of working in a similar function in another business.
IT literacy and system capability.

Desirable:

Knowledge of work planning and repairs IT systems.

Qualifications

Essential:

Knowledge of Microsoft systems, Word and Excel

Desirable:

Knowledge of work planning and IT systems
Educated to GCSE level.

About Us

About Onward

Onward Repairs is the in‑house repairs and maintenance service for Onward Homes, keeping customers’ homes safe, secure and well maintained. Our skilled teams deliver responsive repairs, planned works and voids services, combining high standards, strong teamwork and a customer‑first approach. We invest in our people and take pride in making a real difference to our communities.

Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region.

We believe that everyone deserves a place to call their own, which is why we’re committed to building 500 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.

In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.

We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below.

At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions.

If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on [email protected] and a member of the HR Team will be in touch.

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Refine Your Search

customer relations representative jobs in liverpool, msy

Planning Support Services Officer - Repairs

Housing Repairs Coordinator

Housing Officer - Liverpool and Wirral

Scheme Manager

Revenue Assurance Officer - Customer Service

Housin Repairs Coordinator - Gas and Electric

Operations Finance Business Partner

Window Cleaning Operative

Planning Enforcement Team Leader

Residential Scheme Manager

Outbound Sales Representative

Sales Administrator

Dig Agent

Commercial Manager

Project Compliance and Risk Engineer

Relief Chef Manager

Mechanical & Electrical Operations Manager

Gas Engineer

Plumber

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