Helpdesk coordinator Work, Jobs in Liverpool, Msy (with Salaries)

Facilities Coordinator
Sunrise Facilities Management Ltd —Deeside
- From £26,000 a year
- Full-time
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
13d
Helpdesk Coordinator
Equans —Winsford
- Full-time
- Customer service
- IT
- Annual leave
- Employee assistance programme

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Facilities Coordinator

Sunrise Facilities Management Ltd
Deeside

Quick apply

Job details

Permanent | Full-time
From £26,000 a year
13 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Free flu jabs
Discounted or free food
Company pension
Company events
Gym membership
Referral programme

Qualifications

Customer service
Customer support
Help desk

Full job description

About Us

Sunrise Facilities Management is a trusted provider of comprehensive facilities management solutions. We pride ourselves on delivering high-quality services tailored to meet our clients' needs. As part of our growth, we are seeking a dedicated Facilities Co-Ordinator to join our dynamic team.

Job Purpose

We are seeking a Facilities Co-ordinator to join our helpdesk team. The ideal candidate will manage our network of contractors in delivering repairs and maintanence at our client's buildings.

Key Responsibilities

- Respond to client enquiries for repairs via our Computer Aided Facilities Management (CAFM) system and by telephone.

- Booking in and scheduling plannned maintenance visits.

- Manage contractors via our CAFM system and by telephone.

- Troubleshoot maintenance and repair issues, working with our technical team.

- Working with our CAFM system to manage workflows and processes.

Skills and Experience

Essential

- Worked on a fast paced Help Desk or within a Call Centre.

- Good problem solver with common sense and logical approach to challenges.

- Strong customer service skills & experience.

- Excellent communication and a confident manner.

- Ability to work calmly under pressure at all times.

- Strong and confident personality and ability to create excellent relationships internally and externally.

- Ability to be present in the offices 9am to 5pm Monday to Friday

- Ability to be on call 24/7 1 week in 7

Desirable

- Worked within the property related sector.

- Wokred in Healthcare on Maintenance Management.

Job Types: Full-time, Permanent

Pay: From £26,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Discounted or free food
Free flu jabs
Free parking
Gym membership
Health & wellbeing programme
Referral programme

Work Location: In person

Quick apply

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