Senior technical support Work, Jobs in Liverpool, Msy (with Salaries)

Implementation & Training Lead
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Team management
- Travel
- Mentoring
- Employee assistance programme
Quick apply
Senior Quality Manager
Orbia Fluor & Energy Materials —Runcorn
- Analysis skills
- Continuous improvement
- Team management
Senior Director, Head of Global Logistics
CSL Seqirus —Liverpool
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Business
Senior Technical Specialist - Global Laboratories
Alfred H Knight Group —Liverpool
- Full-time
- Laboratory experience
- Bachelor's degree
- Continuous improvement
- Employee assistance programme
Quick apply
20h
Senior IT Support Specialist / Project Engineer MSP
Equasys —Warrington
- £42,000 - £50,000 a year
- Full-time
- Travel
- Mentoring
- Communication skills
- Free parking
- Paid training
Quick apply
Assistant Building Manager - Royal Liver Building, Liverpool
CBRE —Liverpool
- Full-time
- Customer service
- Computer literacy
- Organisational skills
Sr. Specialist, Supplier Quality Management (EMEA)
CSL Seqirus —Liverpool
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
Data Lead Officer - Changing Futures
Knowsley Council —Knowsley
- £42,839 - £44,075 a year
- Temporary
- Hybrid work
- Analysis skills
- Presentation skills
- Leadership
- Flexible schedule
Contact Centre Senior Operations Manager
Reed In Partnership —Liverpool
- £40,000 - £65,000 a year
- Full-time
- Spanish
- English
- Continuous improvement
- Annual leave
- Flexible schedule
M&E Project Manager HMP Altcourse
Sodexo —Liverpool
- Up to £55,000 a year
- Full-time
- Management
- Travel
- Communication skills
- Employee assistance programme
Quick apply
11d
Deputy UK Facilities Manager
Alfred H Knight Group —Liverpool
- Full-time
- Team management
- Travel
- Employee assistance programme
Quick apply
Senior Technical Support Engineer
Yunex Traffic —Leigh
- Overtime
- Continuous improvement
- Mentoring
- Computer skills
Procurement Manager - Services & Operations
Rolls-Royce SMR —Warrington
- £60,000 - £78,750 a year
- Full-time
- Organisational skills
Facilities Supervisor
Deeside Cereals —Deeside
- £40,000 - £45,000 a year
- Full-time
- Engineering
- Communication skills
- Free parking
Quick apply
Quality, Technical & Compliance Manager
ITP Packaging Ltd —Southport
- From £32,000 a year
- Full-time
- Microsoft Word
- Continuous improvement
- Quality control
- Free parking
Quick apply
3d
Revenues & Benefits Systems & Compliance Lead Officer
West Lancashire Borough Council —Ormskirk
- £44,075 - £47,181 a year
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
Finance Officer - Projects
Liverpool City Council —Liverpool
- £40,777 - £46,142 a year
- Employee assistance programme
Senior Product Development Scientist
Tangerine Group —Lytham
- Up to £48,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
Senior HR Systems Analyst - FTC
QVC —Liverpool
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
- Employee assistance programme
Asset Manager
Qair Renewables UK Limited —Liverpool
- £50,000 - £70,000 a year
- Full-time
- Microsoft Powerpoint
- Engineering
- Travel
- Life insurance
- Sick pay
Quick apply
10d

I want to receive the latest job alerts for senior technical support in liverpool, msy

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Implementation & Training Lead

Alfred H Knight Group -
Liverpool

Quick apply

Job details

Full-time

Benefits

Company pension
Employee assistance programme

Qualifications

Technical project or programme management experience
IT team management
Mentoring junior staff
Laboratory information management systems
Change management
Team management
Risk management
Mentoring
Professional development mentoring
Training & development
Information technology team management
Business coaching
Project management experience
PRINCE2 Certification

Full job description

WHAT IS ON OFFER

Alfred H Knight has an exciting opportunity for an Implementation and Training Lead to join our team at our global Head Office in Prescot (Liverpool).

This is a newly created position within our Technology function, designed for a professional ready to lead our implementation and training capability and support our continued global growth. As we continue to expand at a fast pace, you will lead by example—coaching and developing a dedicated team to ensure our core global systems, specifically LIMS and Job Management tools, are effectively planned and rolled out across our international laboratories.

We offer a dynamic, hybrid working environment, providing the perfect balance of collaboration and flexibility with three days in the office and two days working from home.

In this role, you will:

Lead and Coach: Manage a team of Implementation Analysts, fostering a culture of accountability and providing the mentorship they need to flourish and develop.
Drive Global Success: Oversee the end-to-end implementation lifecycle for a busy pipeline of projects spanning the globe—from Bolivia to Romania, and Saudi Arabia to Mozambique.
Establish Excellence: Set and uphold high standards for working practices, ensuring the team is adaptable and follows best-practice governance to deliver consistent results.
Take Accountability: Manage capacity and plan work against targets, providing clear upward reporting and visibility to senior stakeholders.

ABOUT US

Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries.

We have honed and carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people. Click here to find out more about AHK.

DO YOU HAVE WHAT IT TAKES?

To be successful at Alfred H Knight, you will need to be highly organised with a clear eye for detail and the ability to remain calm and pragmatic under pressure.

REQUIRED KNOWLEDGE AND WORK EXPERIENCE

Essential

Technical Implementation: A strong understanding of technology implementation strategies for core operational software, specifically LIMS and Job Management tools.
Training Program Design: Expertise in creating and executing comprehensive global training programs and change management initiatives.
Operational Governance: Knowledge of project governance, risk management, and controls within a structured IT environment.
Global Delivery: Experience translating roadmaps and business demands into coordinated international implementation plans.

Required Competencies

Leadership & Coaching: Proven ability to lead, mentor, and develop technical team members to support their professional growth.
Clear Communication: Ability to work confidently with both technical and non-technical stakeholders across international functions.
Accountability: A delivery-focused mindset with a strong emphasis on follow-through and meeting targets.

Required Work Experience

Substantial Experience: Proven experience in an implementation management role overseeing software deployment in a complex, multi-site, or global environment.
Proven Track Record: Experience coordinating system rollouts (ideally LIMS) across a global or regional laboratory network.
Management Experience: Experience leading teams of analysts and coordinating delivery activity across remote functions.
Demonstrated Ability: Ability to manage risks, dependencies, and resource pressures across a fast-paced delivery pipeline.

Required Qualifications

Certifications in Change Management (e.g., Prosci), Implementation, or Training delivery are highly preferred.
PRINCE2, APM PMQ, or equivalent Agile certifications are preferred.

Other

Ability to travel both across the UK and/or Internationally for a few weeks at time depending on business needs.

BENEFITS

We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance and an employee assistance programme.

If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

Alfred H Knight is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Quick apply

Refine Your Search

senior technical support jobs in liverpool, msy

Implementation & Training Lead

Senior Quality Manager

Senior Director, Head of Global Logistics

Senior Technical Specialist - Global Laboratories

Senior IT Support Specialist / Project Engineer MSP

Assistant Building Manager - Royal Liver Building, Liverpool

Sr. Specialist, Supplier Quality Management (EMEA)

Data Lead Officer - Changing Futures

Contact Centre Senior Operations Manager

M&E Project Manager HMP Altcourse

Deputy UK Facilities Manager

Senior Technical Support Engineer

Procurement Manager - Services & Operations

Facilities Supervisor

Quality, Technical & Compliance Manager

Revenues & Benefits Systems & Compliance Lead Officer

Finance Officer - Projects

Senior Product Development Scientist

Senior HR Systems Analyst - FTC

Asset Manager

I want to receive the latest job alerts for senior technical support in liverpool, msy

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected