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1d

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Benefits Officer

Knowsley Council -
Knowsley

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Job details

Permanent | Full-time
£32,061 - £33,699 a year
8 days ago

Benefits

Flexible schedule

Qualifications

Numeracy
Communication skills

Full job description

Benefits Officer

Employer: Knowsley Council
Salary: £32,061 - £33,699 per annum
Location: Knowsley Metropolitan Borough Council, Municipal Buildings, Hybrid Working
Contract: Permanent
Working Pattern: Full Time
Hours: 36 hours per week. Consideration will be given for part time working.
DBS Check: Yes
Closing Date: 14/06/2026 at 23:59
Reference: CVP 0621

Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024.

We are an Accredited employer under the Liverpool City Region Fair Employment Charter, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.

Come join us and be part of our success.

The Benefits Service is part of Exchequer Services and are situated in Municipal Buildings, Huyton. The Team works flexibly between 7am and 7pm with a combination of office based and home working.

We are looking to recruit an experienced Benefit Officer to join our committed and friendly assessment team on a full time, permanent basis. The successful candidate will process Housing Benefit and Council Tax Reduction Claims as well as Housing Payment Applications. The postholder will also review existing claims to identify changes.

Claims are verified in several ways including customer contact and accessing DWP systems, the postholder must have excellent communication skills both verbally and written.

The postholder must be able to demonstrate a good level of literacy and numeracy skills.

At Knowsley Council we will consider requests for flexible working. For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time. There is a requirement for you to attend your work base at least one day’per week.

We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.

Please note sponsorship is not available for this role.

See the benefits of working for Knowsley MBC https://www.knowsley.gov.uk/yes.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.

At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact:

Clair Cullen - [email protected]

If you are interested in this vacancy, please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification.

Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted.

Interviews to be held w/c 29.06.2026

How to apply

To upload your CV you will need to click on the link below and create an account with Jobs Go Public if you have not already done so.

You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.

Apply Now

Refine Your Search

housing officer jobs in liverpool

Benefits Officer

Patrol and Response Officer

Welfare Officer

Environmental Engagement Officer

Homeless Welfare Officer - YMCA Wirral

Senior Enforcement Officer – Empty Homes

Community Response Officer

Tenancy Sustain Officer

Business Support Officer

Contact Centre Team Leader

Public Protection Compliance Officer

Case Management Worker (CMW)

Principal Officer – Empty Homes Team

Welfare Officer

Senior Housing Standards Officer

Probation Services Officer - Merseyside Approved Premises

Housing Management Officer

Business Development Officer

Leasehold & Shared Ownership Officer

Head of Assets

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