Passenger service agent Work, Jobs in Liverpool (with Salaries)

Customer Service Agent
ABM —Liverpool
- £12.71 an hour
- Part-time
- Communication skills
Customer Service Agent
ABM UK —Liverpool
- £12.71 an hour
- Part-time
- Customer service
- Communication skills
- Employee discount
Quick apply

Discover related jobs

Based on your search for passenger service agent jobs.

Sales Assistant (Part-Time)
Pandora Jewelry —Liverpool
Drive sales & deliver exceptional service: Achieve and exceed sales KPIs by flawlessly executing our customer experience model ‘Every Moment Matters’, creating…
£13.25 an hour
Sales Assistant 20 Hours
The Entertainer —Liverpool
Process sales transactions accurately, securely and efficiently through the till points and to be actively pushing your addon’s by engaging effectively with…
£11.15 - £12.71 an hour
Quick apply

I want to receive the latest job alerts for passenger service agent in liverpool

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

passenger service agent jobs near liverpool

Customer Service Representative jobs in Liverpool

Customer Service Representative jobs in Glasgow

Civil Service jobs in Isle Of Wight

Civil Service jobs in London

Customer Service Representative jobs in Feltham

Customer Service jobs in Cambridge

Customer Success Manager jobs in Birmingham

Customer Service Representative jobs in St Albans

Customer Service Representative jobs in Sheffield S2

Customer Service Representative jobs in Cardiff Cf24

Civil Service jobs in Manchester

Customer Service jobs in Middlesbrough

Customer Service Representative jobs in Southampton

Customer Service Representative jobs in Dudley

Service Charge Accountant jobs in London

Customer Service Representative jobs in Scotland

Customer Service Agent

ABM -
Liverpool

Apply Now

Job details

Part-time
£12.71 an hour

Qualifications

Accident and incident report completion
Incident documentation
Incident reporting preparation
Aviation passenger services
Customer support
Communication skills

Full job description

Description

Location: Liverpool Airport

Shift Pattern: 4 on 2 off, 25 hours per week

Rate of pay: £12.71 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

Purpose:

To assist passengers requiring special assistance throughout their airport journey.

Key Responsibilities:

Collect passengers from their arrival point at the airport to escort them through security, passport control and onwards to their boarding gate.

Ensure wheelchairs are replenished and well distributed throughout the terminals and storage points.

Collect arriving passengers from the aircraft, take them through immigration, passport control and onwards to the baggage hall to identify their baggage. Assist the passengers through HM customs into the arrivals hall and with any onwards travel needs.

Greet passengers, always ask what assistance is required, explain the process to the passenger and prepare them for airport procedures.

Assist passengers that are transferring flights

Communicate to the control and supervisor team recording any additional passengers.

During delays or disruption liaise with the control and supervisor team along with airline and handling agents to ensure that passengers are kept up to date.

Use equipment safely and professionally.

Provide manual lifting assistance as required.

Record progress of the passenger using the Personal Digital Assistant issued.

Be responsible for all Company equipment issued to you on a daily basis

Complete an incident/Accident Report for any issue you may encounter, including any near miss events (recording any injuries as a result of an accident to yourself or customers).

Provide legendary service to all passengers

Wear uniform correctly

Follow correct sign in/out process

Carry out any reasonable task requested. This description is an outline of the role and it is expected that key task will vary with the demand of our client and operation base.

Required Experience for the Customer Service Agent role:

Previous experience of primarily working within Customer Services ideally in a customer facing role

The ideal candidate will have excellent communication skills

Must have the right to work in the UK

Must pass a DBS check

Must be able to provide 5 years reference information

Desirable Skills for the Customer Service Agent role:

Excellent communication & interpersonal skills

Flexibility

Innovative

Achievement orientated

Energy/Drive

Courteous

Patient and understanding

Security Aware

Apply Now

Refine Your Search

passenger service agent jobs in liverpool

Customer Service Agent

Customer Service Agent

Discover related jobs

I want to receive the latest job alerts for passenger service agent in liverpool

Explore jobs in more locations

Description

Jobseeker tools

Employer Tools

Browse

Stay Connected