Resident liaison Work, Jobs in Liverpool (with Salaries)

Resident Liaison Officer / Tenant Liaison Officer
Connolly Limited —Holywell
- Full-time
- Microsoft Word
- Conflict management
- Communication skills
Quick apply
14d
Contract Liaison Officer
Novus Property Solutions Ltd —Warrington
- Full-time
- IT
- Communication skills
- Employee discount
Quick apply
13h
Planning Enforcement Team Leader
Liverpool City Council —Liverpool
- £56,673 - £62,580 a year
- Presentation skills
- Team management
- Leadership
- Employee assistance programme
6h
Activities (Wellbeing) Assistant
Formby Manor Care Home —Liverpool
- £12.71 an hour
- Part-time
- Communication skills
- Paid training
- Annual leave
Quick apply
Activities (Wellbeing) Assistant
Bod Hyfryd Care Home —Flint
- £13 an hour
- Part-time
- Communication skills
- Paid training
- Annual leave
Quick apply
Care Assistant
Nazareth —Liverpool
- Care plans
- Communication skills
- Free parking
- Annual leave
13d
Care Assistant
HICA Group —Buckshaw Village
- From £13.70 an hour
- Weekend availability
- Nursing home
- Care plans
- Free parking
- Employee assistance programme
Quick apply
Senior Engineer Schemes and Major Maintenance
HALTON BOROUGH COUNCIL —Farnworth
- £39,152 - £41,771 a year
- Monday to Friday
- Travel
- Free parking
- Employee assistance programme
Care Team Leader
HICA Group —Buckshaw Village
- From £14.80 an hour
- Weekend availability
- Medication administration
- Team management
- Mentoring
- Free parking
- Employee assistance programme
Quick apply

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Resident Liaison Officer / Tenant Liaison Officer

Connolly Limited -
Holywell

Quick apply

Job details

Full-time
14 days ago

Benefits

Company pension

Qualifications

Microsoft Word
Driving Licence
Client engagement
Stakeholder liaison
Complaint handling
Tenant engagement
Conflict management
Relationship management
Customer interaction
Communication skills

Full job description

Join a growing team making a real difference to residents and communities

Flintshire

Due to continued growth and a strong pipeline of secured work, Connolly Ltd is looking for experienced Resident Liaison Officers (RLOs) to join our Social Housing team across North Wales, Greater Manchester and West Yorkshire.

This is a fantastic opportunity to play a key role in delivering refurbishment and retrofit programmes that improve homes and residents' quality of life. You'll act as the vital link between residents, clients and site teams, ensuring projects run smoothly and customers remain informed and supported throughout the works.

Our current projects include external refurbishment works, retrofit and SHDF programmes, and window and door replacement schemes.

The Role

As a Resident Liaison Officer, you'll be the first point of contact for residents throughout the duration of the project, helping to build positive relationships and ensuring a high level of customer satisfaction.

You'll work closely with site teams, housing providers and residents to minimise disruption, resolve concerns and maintain clear communication at every stage of the project.

Key Responsibilities

Building positive relationships with residents throughout project delivery
Providing clear and regular communication regarding planned works
Liaising with housing associations, local authorities and client representatives
Organising and attending resident meetings and consultation events
Managing customer enquiries, concerns and complaints effectively
Monitoring customer satisfaction and identifying opportunities for improvement
Supporting site teams to deliver an excellent resident experience
Maintaining accurate records and project communication logs

What We're Looking For

Previous experience as a Resident Liaison Officer, Tenant Liaison Officer or in a customer-facing role within Social Housing
Experience supporting residents during refurbishment or planned works projects is desirable
Excellent communication and interpersonal skills
Confident in managing difficult conversations and resolving issues professionally
Strong organisational and administrative abilities
Good IT skills, including Microsoft Word and Excel
Ability to work independently and as part of a wider project team
Full UK Driving Licence

Why Join Connolly?

Established family-run business with a strong reputation

Secure, long-term Social Housing contracts

Supportive and experienced management team

Opportunities for training and career development

Competitive salary and benefits package

Generous holiday entitlement and pension scheme

The opportunity to make a genuine difference to residents and communities

About Connolly

Connolly is an established Social Housing refurbishment contractor working in partnership with local authorities and housing associations across the North West, West Yorkshire and North Wales.

With a growing portfolio of planned investment, retrofit and regeneration projects, we're proud to deliver high-quality improvements that enhance homes and create lasting benefits for residents.

Ready to Join Team Connolly?

If you're passionate about customer service, enjoy building strong relationships and want to be part of a growing business with a strong pipeline of work, we'd love to hear from you.

Apply today and become part of Team Connolly.

Quick apply

Refine Your Search

resident liaison jobs in liverpool

Resident Liaison Officer / Tenant Liaison Officer

Contract Liaison Officer

Planning Enforcement Team Leader

Activities (Wellbeing) Assistant

Activities (Wellbeing) Assistant

Care Assistant

Care Assistant

Senior Engineer Schemes and Major Maintenance

Care Team Leader

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