Aftersales advisor Work, Jobs in Llandaff, Crf (with Salaries)

Jaguar Land Rover Service Advisor
Sinclair Group —Cardiff
- £33,000 - £35,500 a year
- Overtime
- Administrative experience
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Service Advisor
Arnold Clark —Cardiff
- £30,500 - £42,500 a year
- Customer service
- Computer literacy
- Organisational skills
- Employee discount
Quick apply
9h
Service & Aftersales Advisor
Newport Caravans —Newport
- £25,000 a year
- Full-time
- Customer service
- Computer literacy
- In-person
- Free parking
Quick apply
Aftersales Advisor
BCA —Bristol
- £14.54 an hour
- Customer service
- Salesforce
- Data entry
- Employee assistance programme
- Employee discount
Quick apply

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Jaguar Land Rover Service Advisor

Sinclair Group -
Cardiff

Apply Now

Job details

Permanent
£33,000 - £35,500 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme
Car scheme

Qualifications

Driving Licence
Administrative experience
Organisational skills
IT
Communication skills

Full job description

Jaguar Land Rover Cardiff is looking for an experienced, client-focused Service Advisor to join our busy Aftersales team. While experience within the motor industry is desirable, we are equally keen to hear from enthusiastic individuals with outstanding client service skills, a positive attitude, and a passion for delivering an exceptional experience.

Position: Service Advisor Jaguar Land Rover

Full time: 45 hours a week Monday to Friday between the hours 8:00am to 6:00pm

Contract: Full-time, Permanent

Saturday Rota: 8.00am to 1.00pm : on a rota basis paid as overtime

Position pays: up to £35,500 OTE, dependant on skills and experience

Location: Cardiff CF11 8AQ

The Role:

As a Service Advisor, you will play a key role in delivering an outstanding client experience throughout the service and repair journey. Acting as the vital link between our clients and the workshop team, you will ensure clear communication, efficient coordination, and a seamless aftersales experience from start to finish.

Key Responsibilities

Managing client service and repair bookings.
Preparing for client appointments and vehicle visits.
Communicating workshop findings and recommendations clearly and professionally.
Supporting clients in making informed decisions regarding additional work.
Working confidently with digital systems in a paperless environment.
Maintaining accurate records, job cards, costing information, and client communications.
Delivering a client-first experience that reflects Jaguar Land Rover's modern luxury standards.
Delivering class leading Modern luxury

About you:

We are looking for someone who has:

A genuine passion for delivering exceptional client service.
Excellent communication and relationship-building skills.
Strong IT skills and confidence using digital systems.
The ability to multitask and remain organised in a fast-paced environment.
Excellent administrative and organisational skills.
Strong attention to detail and accuracy.
The ability to prioritise workloads effectively.
A proactive approach and willingness to follow established processes and procedures.
A full UK driving licence.

What We Offer

30 days annual leave per year (including bank holidays) that will increase with length of service
Birthday day off
Contributory Pension Scheme
Enhanced family leave policies
Manufacturer and in-house training
Staff discounts on parts and servicing, plus a free MOT
Long Service Recognition Awards
Life Assurance*
Staff Car Scheme*
Referral schemes
Cycle to Work Scheme
Employee Assistance Programme
Sinclair Foundation support
Career development opportunities across the Sinclair Group

If you're passionate about delivering exceptional service and want to develop your career with a prestigious brand, we'd love to hear from you.

Apply today with your CV and salary expectations and become part of the Aftersales team at Jaguar Land Rover Cardiff.

Apply Now

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