At Crystal Care Solutions, we provide high-quality residential care and supported accommodation for children and young people aged 8 to 25. With over a decade of dedicated service, we specialise in supporting young people with complex needs, trauma backgrounds, and emotional or behavioural challenges—offering them stability, growth, and hope for the future.
Established in 2007, we’re proud to share that 50% of our homes are rated ‘Outstanding’ by Ofsted, a reflection of our unwavering commitment to quality care. In 2024, we were also honored as the Exceptional Employer at the Stars of Social Care Awards - a testament to the supportive, inclusive, and empowering environment we’ve built for our team.
Working at Crystal Care Solutions means being part of a passionate, values-driven organisation that puts children and young people at the heart of everything we do. Join us and help make a genuine difference every single day.
Crystal Care Solutions is looking for passionate and resilient individuals to join our team as Support Workers in our Supported Accommodation Services for young people aged 16–25. If you are committed to making a real difference in the lives of vulnerable young people, we’d love to hear from you.
About The Role
Essential:
- Ability to build positive relationships with young people, colleagues, and professionals
- Confidence using Microsoft Office (Outlook, Word, Excel)
- Resilience, adaptability, and calmness in challenging situations
- Excellent written and verbal communication skills
- Ability to work flexible shifts, including weekends and sleep-ins
- Full UK Driving Licence
- A strong role model who demonstrates honesty and integrity
- Commitment to personal and professional development
- Ability to work under pressure, manage time and tasks effectively
- Inclusive, rights-based approach to care
Desirable:
- Previous experience working with children or vulnerable people
- Knowledge of safeguarding procedures
- Understanding of child development and trauma-informed practice
- Level 3 qualification in Health and Social Care or willingness to work towards it
- Awareness of care regulations and legal frameworks
Crystal Care Solutions reserves the right to close this vacancy before the close date in the event of a high number of applications
Required Criteria
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Ability to build positive relationships with young people, colleagues, and professionals
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Ability to work under pressure, manage time and tasks effectively
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Ability to work flexible shifts, including weekends and sleep-ins
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A strong role model who demonstrates honesty and integrity
Desired Criteria
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Level 3 in Residential Childcare, or equivalent qualification
- Knowledge of safeguarding procedures
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Understanding of child development and trauma-informed practice
Skills Needed
Mentoring & Coaching, Building Relationships, Teamwork, Communication, Empathy, Paperwork and Record Keeping, Experience working with vulnerable people
About The Company
Established in 2007, Crystal Care Solutions has built a strong reputation as a trusted, values-led care provider, dedicated to delivering high-quality residential services for children and young people with complex needs. Since its inception, the organisation has expanded to 17 homes across three specialist service areas: Emotional and Behavioural Difficulties (EBD), Specialist Therapeutic Care, and Care Leaving, operating across the North West, West Midlands, and North Wales. With deep expertise in Safeguarding, Regulatory Compliance, and Therapeutic Care, Crystal Care Solutions is recognised as a purpose-driven organisation with a clear mission - to create safe, stable environments which unlocks the potential of every individual in its care.
Company Culture
At Crystal Care Solutions, our culture is rooted in compassion, collaboration, and commitment to excellence. We foster an inclusive and supportive environment where every team member is valued, empowered, and encouraged to grow both personally and professionally.
We believe that delivering outstanding service starts with a positive workplace culture - one that embraces integrity, respect, and open communication. Our team shares a passion for making a meaningful impact, working together to exceed expectations and create lasting relationships with our clients and community.
Company Benefits
At Crystal Care Solutions, we believe that taking care of our team is just as important as taking care of our clients. That’s why we offer a comprehensive benefits package designed to support your health, well-being, and professional growth.
Our benefits include competitive compensation, flexible scheduling options, paid time off, ongoing training and development opportunities, and access to wellness programs. We’re committed to creating a supportive work environment where employees feel valued, motivated, and equipped to succeed.
Vacation, Paid time off, Employee discounts, Gym membership or wellness programs, Casual dress, Referral bonus, Competitive salary, Free meals during shifts, Employee Assistance Scheme, Perks Card, Wellbeing Scheme, Blue Light Card, Culture of recognition, On the job learning, Progression opportunities, Bereavement leave, Long service awards, Service recognition increases to annual leave, Staff celebration events, Company employee App
Salary
£27,300.00 - £35,725.96 per year
