We are seeking an experienced, enthusiastic and proactive Deputy Facilities Manager to support and develop the delivery of facilities management services across our university estate.
This is an exciting opportunity to join a Facilities Operations team, contributing to the development and operational success of our service delivery across campus and helping maximise the synergy of our operational team. Working closely with the Facilities Manager, you will help ensure that our academic, residential and administrative buildings provide a safe, efficient and welcoming environment for students, staff and visitors. You will be instrumental in designing the service portfolio and in developing and motivating the team to effectively deliver the services across campus. You will be an inspiring individual who enjoys working as part of a team, but who can provide leadership and support as required.
The successful candidate will be educated to degree standard (or equivalent) and hold an IOSH Managing Safely certificate (or be willing to obtain this).
Experience of working in a fast moving facilities management or service delivery role, logistically planning staffing and services and experience of managing a team in an operational environment is essential.
The ability to communicate in Welsh is desirable for this post.
Applications will also be considered to carry out this role on a part-time or job share basis.
This role will be located on campus at Bangor. Through our Dynamic Working framework, there will also be the option to spend some time working remotely (although remaining in the UK) to support work life balance, which will be discussed further with candidates at interview.
Applications will only be accepted via our on-line recruitment website, jobs.bangor.ac.uk. However, in cases of access issues due to disability, paper application forms are available by telephoning 01248 383865.
Closing date for applications: 12 August 2026
Informal enquiries can be made by contacting: Meryl Wyn-Jones, Facilities Manager, email: [email protected] Tel: 01248 382033.
Committed To Equal Opportunities.
The postholder will join the Facilities Operations team which sits within Campus Services.
The Facilities Operations section includes:
- Cleaning services
- Postal services for incoming and outgoing mail
- General Waste Collection and removal service
- Recycling collection and disposal, including the University Warp-it system
- Management of other waste streams
- Litter picking
- Disposal of Confidential Waste
- Management and development of initiatives and processes to encourage waste reduction, increase “re-use” and maximise the waste hierarchy potential as part of the University’s Circular Economy and sustainability commitment.
- Portering
- Room set-ups
- Event support
- Pest control
- Window cleaning
- Fleet management
- Assist in the re-use and redeployment of furniture across the University estate
- Management of storage for the section
The main services are in-house and so there is a significant staff body. Certain specialist services are contracted out. Most University locations are in or just outside of Bangor, but the School of Ocean Sciences is located in Menai Bridge on Anglesey and the College of Medicine and Health has a site at Wrexham.
The postholder will assist the Facilities Manager in:
- overseeing the section’s daily operations
- budget management and planning
- all aspects of staff management
- management of sectional Health & Safety
- planning, development and management of sectional training
- monitoring, measuring and reporting on performance
- developing the Facilities Operation section
- reviewing service delivery and service efficiency
- management of stakeholder expectations and perceptions
- To assist the Facilities Manager on a day-to-day basis and provide cover for that role as required.
- To provide cover for relevant supervisory and team leader roles and to ultimately line manage those roles as required.
- To support the effective management of Facilities Operations services across academic, residential, administrative, and public areas
- To develop a thorough understanding of the operational processes and the challenges and opportunities.
- To work with the Facilities Manager to review all aspects of the Facilities Operations section.
- To develop the team and maximise the efficiency and effectiveness of all service operations.
- To oversee the day-to-day operational activities of the team and assist in ensuring the services are delivered in a safe, compliant and efficient manner and provide an excellent experience for students, staff, and visitors.
- To instruct and oversee contractors engaged by Facilities Operations.
- To ensure a customer-centred approach whilst maintaining budgetary control.
Operational
- Deputise for the Facilities Manager when required.
- Support the delivery of soft facilities management services across the University estate.
- Provide technical expertise and advice / support for Facilities Operations.
- Manage legislative obligations for all aspects of general (non-scientific) waste including permits, authorisations, storage, handling, transportation and disposal.
- Manage the implementation of University’s waste management strategy.
- Review / develop the section’s operational objectives and service delivery standards.
- Monitor performance and quality standards.
- Input into the development and review of KPIs and service performance data.
- Collect meaningful statistics and collate data, monitor performance and compile reports on progress.
- Supervisor the Facilities Ops team to ensure a consistent service in line with expectations and service level agreements.
- Prepare operational reports as required.
- Instruct and oversee contractors as required.
- Participate in procurement processes and contract management to ensure value for money.
- Monitor and coordinate stock requests and deliveries.
- Manage disposal of goods according to University procedures and the waste hierarchy, including overseeing and monitoring waste transfer notes and carrier licence.
- Work at an operational level as part of the team when the situation demands (including room setups, waste disposal, moving stock, cleaning).
Staffing
- Supervise the Facilities Operations team.
- Promote good practice and influence behaviours/ decision making.
- Plan staff requirements and recruit staff as necessary, including fixed term contract staff, cover staff and casual staff.
- Liaise and collaborate with colleagues to maximise the benefits of cross-working opportunities.
- Assist with the planning, development and delivery of training and maintaining training records.
- Assist with the developments of rotas in an efficient manner to deliver the services and reflect the peaks and troughs of service demand.
- Assist with staff management, ensuring a safe, compliant and productive working environment and an efficient and effective service delivery.
- Incorporate the University’s Well-being goals and sustainable development principles into the section’s operations.
- Undertake sickness absence management.
- Undertake performance management.
Health & Safety
- Support statutory compliance across Facilities Operations.
- Ensure adherence to:
- Health & Safety at Work Act.
University policies and procedures.
- Assist with development, review and relay of risk assessments and safe operating procedures (SOPs).
- Deliver training sessions and inductions.
- Assist with audits, inspections and incident investigations.
- Monitor staff adherence to SOPs, including use of PPE.
- Maintain records.
Finances
- Assist in the planning, monitoring and controlling of Facilities Operations budgets and expenditure.
- Assist with procurement.
- Assist with stock management.
- Assist with invoice payment.
Customer Service and Stakeholder Engagement
- Act as a key point of contact for Facilities Operations.
- Respond to facilities-related issues, queries and service requests in a timely manner.
- Support the delivery of customer-focused services and improvement initiatives.
- Undertake any other duties commensurate with the post.
- The post holder will be expected to participate in performance review and developmental activities.
- The post holder will be expected to comply with the University equal opportunities policies, Dignity at Work and Study Policy and the University’s Welsh Language Policy and the Welsh Language Standards.
- The post holder has a general and legal duty of care in relation to health, safety and wellbeing and must take all reasonable steps to ensure a safe and healthy working environment for themselves and for other members of staff, students and visitors affected by their actions or inactions. The post holder is also required to comply with all applicable health and safety policies, procedures and risk assessments.
- The post holder must comply with relevant legal and financial policies and procedures and be aware of their responsibilities in terms of the legal requirements of their post.
Qualifications/Training
Essential
- Candidates should be educated to degree standard (or equivalent).
- IOSH Managing Safely (or a willingness to obtain this).
Desirable
- NEBOSHH qualification.
- Train the Trainer qualification.
Experience/Knowledge
- Experience of working in a fast moving facilities management or service delivery role, logistically planning staffing and services.
- Experience of managing a team in an operational environment.
- Experience in developing service standards, risk assessments, safe operating procedures.
- Experience of health and safety requirements in an operational setting.
- Experience of managing a team and delivering services in a customer environment.
- Experience of using technology to remotely manage staff resources and job allocation.
- An understanding of good customer care and quality service.
- Understands the waste hierarchy and is enthusiastic about sustainable practices and waste reduction.
Desirable
- Experience of managing budgets.
- Operational knowledge of the cleaning and best practice.
- Experience of purchasing and stock management.
- Experience of risk management and an understanding of the need for safe working practices.
- Experience of preparing and delivering training sessions, toolbox talks and inductions.
Skills/Abilities
Essential
- Computer literate with good communication skills and strong interpersonal skills with an ability to motivate and enthuse others.
- Logistic skills and a proactive and positive approach to problem solving.
- Strong organisational and time management skills with demonstrable attention to details and an ability to multi-task, meet deadlines and work under pressure.
- The ability to inspire and motivate others.
- Demonstrates the ability to proactively and positively engage with student and staff communities.
Other
Essential
- Full Driving Licence to enable driving University vehicles.
- Physically fit enough to undertake the duties of the role as indicated above.
- Can work flexibly, including some early mornings (6am onwards) with some weekend working at key times, such as Graduation, Open Days, Offer Holder Days and during the Conference season.
Desirable
- The ability to communicate through the medium of Welsh is desirable for this role.
The University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We strive to develop a workforce from all sections of the community regardless of sex, gender identity, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. We promote and facilitate the use of the Welsh language through our progressive Welsh Language Policy. We comply with the Welsh Language Standards and are committed to equality of opportunity. You are welcome to apply for any job in English or Welsh and all applications submitted will be treated equally.
We are a member of Advance HE's Athena SWAN Gender Equality charter and hold a Silver award in recognition of our commitment to and progress towards gender equality within the University's policies, practices, and culture. We are proud to be a Disability Confident employer.
All members of staff have a duty to ensure their actions are in line with the overall environmental aims of the University and minimise their environmental impact.
All offers are made subject to proof of eligibility to work in the UK and receipt of satisfactory references.
We have a legal responsibility to ensure that you have the right to work in the UK before you can start working for us. When you apply for this post you will be required to explain the basis upon which you believe you will able to live and work in the UK legally on the commencement date of the role should your application be successful. If you do not have the right to work freely in any position in the UK already, any offer of employment we will make to you will be subject to you obtaining a right to work visa. The following link provides information on the various visa routes into employment and the eligibility requirements (including switching visa status where permissible) https://www.gov.uk/browse/visas-immigration/work-visas. If you are successful in your application we will discuss visa options with you at the time of making the offer of employment.
Please note that, in the event of applications being received from candidates on the University's Redeployment Register with a reasonable skills match to the post specification, these applicants will be given prior consideration.
