HR Administrator Apprentice
Location: Caerphilly
Department: Human Resources
We're looking for a motivated and highly organised HR Administrator Apprentice to join our HR team in Caerphilly. This is an exciting opportunity to gain hands-on experience across all areas of HR while studying towards a CIPD qualification, fully funded and supported by the business.
Working alongside experienced HR professionals, you'll play a key role in supporting the employee lifecycle, from recruitment and onboarding through to employee relations, payroll administration and HR data management. You'll also gain valuable experience supporting Data Subject Access Requests (DSARs) and developing your understanding of employment law and data protection.
This role is ideal for someone with strong administrative skills who is ready to take the next step into a professional HR career.
What You'll Be Doing
HR Administration
- Acting as a first point of contact for HR queries and providing administrative support across the employee lifecycle.
- Preparing employment documentation, maintaining employee records and supporting HR systems administration.
- Coordinating onboarding, leaver, absence and payroll-related processes.
- Producing HR reports, supporting employee relations activities and assisting with HR projects and continuous improvement initiatives.
- Supporting Learning & Development administration, including training arrangements and new starter bookings.
Data Protection & Employee Data
- Supporting the administration of Data Subject Access Requests (DSARs), including maintaining trackers and monitoring deadlines.
- Collating employee records and preparing information for disclosure and review.
- Working with internal stakeholders to support GDPR-compliant responses.
- Handling and maintaining sensitive employee data securely and confidentially in line with company policies and data protection requirements.
What We're Looking For
Essential:
- Previous experience in an HR administration, people administration or confidential business support role.
- Experience of handling sensitive and confidential information with a high level of discretion.
- Good understanding of HR administration processes across the employee lifecycle.
- Experience supporting or coordinating DSARs, subject access requests, employee data requests or similar data protection processes.
- Strong attention to detail and ability to maintain accurate records.
- Excellent written and verbal communication skills.
- Strong organisational skills with the ability to prioritise workload and meet deadlines.
- Confident user of Microsoft Office, particularly Outlook, Word and Excel.
- Ability to work collaboratively with HR colleagues, managers and other internal stakeholders.
- Professional, calm and confidential approach when dealing with sensitive employee matters.
Desirable:
- Working knowledge of UK GDPR, the Data Protection Act 2018 and employee data protection principles.
- Experience using HR information systems and electronic personnel file systems.
- Experience supporting employee relations case administration, such as disciplinary, grievance, absence or performance processes.
- CIPD Level 3 qualification or working towards a relevant HR qualification – Apprenticeship available to support your development for CIPD
- Experience working in a multi-site, fast-paced or commercially focused organisation.
In return for your commitment and expertise, you will get:
- A competitive salary
- 36.25 hours a week
- Opportunity to complete a fully funded CIPD qualification
- Hybrid working opportunity after passing probation
- 13 paydays per year (every 4 weeks)
- Virtual GP for you and your household
- Amazing employee discounts with major supermarkets and retailers with ‘phs Perks’
- Training to expand your skills. We offer accredited ILM training through external and in-house training
- 23 days holiday plus bank holidays (31 days in total)
- Free Parking onsite so no parking costs
- Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more…
Why Join Us?
This is more than an apprenticeship—it's an opportunity to build a professional HR career while gaining a respected industry qualification. You'll gain practical experience, learn from experienced HR professionals and develop the knowledge and skills needed to progress into future HR Advisor and HR Business Partner roles.
If you're organised, detail-focused and passionate about helping people, we'd love to hear from you. Apply today and take the next step in your HR career.
About phs:
Phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 90,000 customers across 300,000 locations incorporating numerous businesses during its 63 years of business.
Our businesses include: Washrooms, Healthcare, Floorcare, Phs Direct and Direct 365 (sale of consumables), Phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
