1st/2nd line it support technician Work, Jobs in London, Eng (with Salaries)

IT Support Technician (1st/2nd Line)
FAITHORN FARRELL TIMMS LLP —Orpington
- £25,000 - £26,000 a year
- Full-time
- SharePoint
- IT
- In-person
- Bereavement leave
- Sick pay
Quick apply
2d
School IT Support Associate
London Borough of Havering —Romford
- £29,436 - £31,158 a year
- Full-time
- Customer service
- Communication skills
- School
7d
Junior Systems Administrator (Neasden, NW London)
Dazzle: Commercial & Office Cleaning | London —London
- £20,000 a year
- Azure
- Microsoft Office
- SharePoint
- Annual leave
Quick apply

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IT Support Technician (1st/2nd Line)

FAITHORN FARRELL TIMMS LLP -
Orpington

Quick apply

Job details

Permanent | Full-time
£25,000 - £26,000 a year
2 days ago

Benefits

Casual dress
Company pension
Company events
Private medical insurance
Bereavement leave
Sick pay

Qualifications

Technical support
IT support
SharePoint
IT
Communication skills
A Level

Full job description

IT Support Analyst (1st/2nd Line, M365)

Great opportunity for a first or second job in IT!

We’re looking for a confident and motivated IT Support Technician to join our team. This role is ideal for someone with one to two years experience in their IT career who wants to build hands-on experience in Microsoft 365 and develop their technical skills in a supportive environment.

You’ll be supporting users across the business, so strong communication skills and a willingness to engage with people are essential.

This is a full time office based position at our Head office, however you will need to have a car and be able to drive to attend our other offices based in Potters Bar and Brighton.

What you’ll be doing

Providing 1st and 2nd line IT support (helpdesk, phone, email, in person)
Supporting Microsoft 365 (Teams, SharePoint, Exchange)
Setting up users, devices and access for starters and leavers
Troubleshooting hardware, software and basic network issues
Monitoring systems and escalating issues where needed
Supporting IT projects and system improvements

What we’re looking for

Around 1 year’s experience in an IT support role (or strong internship/placement)
A-levels (or equivalent) as a minimum (IT-related subjects desirable)
Confident communicator – not afraid to speak to users and build relationships
Friendly, approachable and customer-focused
Keen to learn and develop in a fast-paced environment
Basic understanding of Microsoft 365 and IT support fundamentals
driver

What you’ll get

Ongoing training, mentoring and support from an experienced team
Exposure to Microsoft 365 and modern IT environments
A great opportunity to grow your IT career
Hands-on experience across support, cloud and projects

About Us

Faithorn Farrell Timms is an award-winning multi-disciplinary Building Surveying practice, recognised for excellence in the social housing and wider public sectors. We are proud of our reputation for delivering outstanding services, fostering innovation, and building long-term client relationships. Our work contributes meaningfully to communities, ensuring buildings are not only fit for purpose but enhance the lives of those who use them.

Pay: £25,000.00-£26,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company events
Company pension
Private medical insurance
Sick pay

Application question(s):

Are you able to commute to Orpington, Kent?
Are you happy with a role that requires full time office presence?
Do you have the right to work in the UK?
Do you drive and have a car?

Work Location: In person

Quick apply

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1st/2nd line it support technician jobs in london, eng

IT Support Technician (1st/2nd Line)

School IT Support Associate

Junior Systems Administrator (Neasden, NW London)

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