2nd line support analyst Work, Jobs in London, Eng (with Salaries)

Deskside Support Analyst
News Corp —London
- Customer service
- Windows
- Microsoft Office
8d
2nd Line Support Analyst
Fluidone —Chessington
- £35,000 a year
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Quick apply
Data & Information Apprentice
L&Q —London
- £24,545 - £27,009 a year
- Hybrid work
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
3d
Application Support Analyst
Elevate Technology Group —Gerrards Cross
- £35,000 - £40,000 a year
- Windows
- SQL
- Communication skills
Service Desk Analyst
JCDecaux —London
- Full-time
- Customer service
- English
- Windows
Service Desk Analyst
NPL —Teddington
- Windows
- Microsoft Office
- IT
11d
Service Desk Analyst
Mace —London
- Full-time
- Hybrid work
- Microsoft Office
- SharePoint
Junior IT Analyst Support Specialist (London, UK)
Alantra —London
- Full-time
- Microsoft Powerpoint
- Azure
- Microsoft Office
12d
IT Support Technician (1st/2nd Line)
FAITHORN FARRELL TIMMS LLP —Orpington
- £25,000 - £26,000 a year
- Full-time
- SharePoint
- IT
- In-person
- Bereavement leave
- Sick pay
Quick apply
4d
1st Line Support Analyst
Fluidone —Chessington
- £24,000 a year
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
Quick apply
Systems Analyst
The Royal Household —London
- From £41,000 a year
- Full-time
- Azure
- SQL
- IT
- Annual leave
- Employee discount
9d
Senior Service & Operations Analyst in 2ND LINE DESKTOP & EXEC SUPPORT
Bank of England —London
- £33,600 - £37,800 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
CPC Application Support Analyst
Atos —Balham
- Monday to Friday
- Azure
- SQL
- Scripting
- Annual leave
3rd Line Support Analyst
Fluidone —Chessington
- £35,000 - £40,000 a year
- Azure
- Windows
- SQL
- Employee assistance programme
Quick apply
Service Delivery Analyst
Toro Risk Solutions —London
- £30,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- AWS
- Annual leave
Quick apply
8d
Level 3 Digital Support Technician Apprentice
Islington Council —Islington
- £14.80 an hour
- Call to connect
- English
- Employee discount
9d
Microsoft 365 Analyst - INTERNAL ONLY - 6 MONTH FTC
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Microsoft Office
- Project management
- SharePoint
- Annual leave
- Employee assistance programme
3d
IT Support Specialist
Pharmaron —Hoddesdon
- Azure
- Computer Science
- Windows
Quick apply
Selling System Support Analyst
Your Golf Travel —London
- £28,000 - £30,000 a year
- Hybrid work
- Analysis skills
- Project management
- Organisational skills
- Annual leave
- Employee assistance programme
Senior Data Analyst (7301)
Save the Children —London
- £50,100 - £56,400 a year
- Full-time
- Remote
- Azure
- SQL
- Communication skills
- Annual leave
- Employee assistance programme
8d

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2nd line support analyst jobs near london, eng

Deskside Support Analyst

News Corp -
London

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Job details

8 days ago

Qualifications

SCCM
Customer service
Windows
Microsoft Office
Adobe Creative Suite
Bachelor's degree
Mac OS
ServiceNow
IT
Communication skills
Active Directory

Full job description

Job Description :

Role - Deskside Support

Location - London (News Building)

Job Description

News Corp Global Technology is looking for a Deskside Support Analyst to provide internal facing technical support for our employees and contractors. The ideal candidate should have a passion for technology, and a desire to help people in a fast-paced environment and find solutions. The individual in this role has a wide scope of responsibilities including PC, Mac, networking, SCCM, Active Directory, Office 365, and more. They will provide assistance with technical issues, questions, and requests submitted by our customers via remote access, through telephone, e-mail, ticketing system, and/or hands on intervention as needed. Deskside Support Analysts are responsible for coordinating appropriate interactions to address every request to resolution.

What you’ll do:

Work directly with end-users in person and remotely to resolve complex IT problems.

Image, deploy, and maintain IT hardware including desktops, laptops, monitors, docking stations, and printers.

Installation, configuration, and troubleshooting of:

o MAC and Windows OS

o Various software and applications

o Basic network configurations

Resolves 1st and 2nd level support issues concerning hardware, software, networking, active directory, applications, and telecommunications.

Provides support for software with emphasis on Microsoft® Windows and Office products, Apple OSX, Adobe creative suites, and other in-house applications

Conference room video and audio support (Zoom and Google Hangouts)

Owns ServiceNow incidents and requests performs follow-ups and ensures proper closure is reached and communicated.

Support all models of cellular/tablet devices, including Android, IOS, and mobile operating systems

What you’ll need:

Two-year or Bachelor’s Degree (Preferred) in computer sciences or minimum 2 years previous working experience in a corporate IT environment

PC and Mac hardware skills, network printers, and computer networks

Excellent oral and written communication skills

Customer service-oriented, team player, good listener

Ability to lift 30 lbs., and agility to work under desks at times

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic.

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [email protected] . Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.

News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV) is a global, diversified media and information services company focused on creating and distributing authoritative and engaging content and other products and services. The company comprises businesses across a range of media, including: information services and news, digital real estate services and book publishing. Headquartered in New York, News Corp operates primarily in the United States, Australia and the United Kingdom, and its content and other products and services are distributed and consumed worldwide. More information is available at: http://newscorp.com.

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2nd line support analyst jobs in london, eng

Deskside Support Analyst

2nd Line Support Analyst

Data & Information Apprentice

Application Support Analyst

Service Desk Analyst

Service Desk Analyst

Service Desk Analyst

Junior IT Analyst Support Specialist (London, UK)

IT Support Technician (1st/2nd Line)

1st Line Support Analyst

Systems Analyst

Senior Service & Operations Analyst in 2ND LINE DESKTOP & EXEC SUPPORT

CPC Application Support Analyst

3rd Line Support Analyst

Service Delivery Analyst

Level 3 Digital Support Technician Apprentice

Microsoft 365 Analyst - INTERNAL ONLY - 6 MONTH FTC

IT Support Specialist

Selling System Support Analyst

Senior Data Analyst (7301)

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