Agricultural Work, Jobs in London, Eng (with Salaries)

Customer Support Analyst
ZELP —London
- Full-time
- Hybrid work
- English
- Analysis skills
- Organisational skills
Quick apply
3h
Agricultural Liaison Officers
Dalcour Maclaren —Leatherhead
- Military
- Driving
- Communication skills
- Free parking
- Annual leave
Quick apply
Executive Coordinator
Better Cotton —London
- £45,227 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Project management
- Annual leave
Assistant Company Secretary (VN2870)
Marex —London
- Full-time
- Financial services
- Communication skills
Quick apply
6d
Logistics Coordinator
ZELP —London
- Full-time
- Hybrid work
- English
- Organisational skills
- Warehouse experience
Quick apply
3h
Price Reporter/Associate, EMEA Freight Markets
S&P Global —London
- Microsoft Excel
- Analysis skills
- Maths
- Annual leave
- Employee discount
8d
Sustainability Manager MEU (12 months FTC)
Mondelēz International —Uxbridge
- Temporary
- Accounting
6d
Regulatory Reporting Analyst
ADM —London
- Microsoft Excel
- Microsoft Office
- Communication skills
5d
Senior Supply Chain Operations Manager
Isha Agro Global Business Services Ltd —London
- £84,000 - £126,000 a year
- Full-time
- Analysis skills
- In-person
- Business
- Employee discount
- Referral programme
Quick apply
Farm & Field Trials Operator
Rothamsted Research —Harpenden
- £31,165 - £38,956 a year
- Overtime
- IT
- Annual leave
- Employee assistance programme
Advanced Operator
ADM —Erith
- English
- Continuous improvement
- IT
4d
Senior Innovations Technologists
ADM —London
- Communication skills
Biopesticide Technician
CAB International —Sunningdale
- £23,156 - £27,242 a year
- Full-time
- Laboratory experience
- Analysis skills
- Quality control
- Free parking
Quick apply
12d
Herdsperson
Royal Veterinary College —Potters Bar
- Weekend availability
- AI
- Annual leave
4d
Trainee Agriculture Inspector
SGS —West Thurrock
- £30,476 a year
- 12 hour shift
- Travel
- Communication skills
- Annual leave
Quick apply
Associate/Price Reporter for EMEA Light Ends - Oil Markets
S&P Global —London
- Microsoft Excel
- Analysis skills
- Maths
- Annual leave
- Employee discount
8d
Property Executive/Co-Ordinator and Admin Support
The Montreal Estate —Sevenoaks
- From £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Dairy Derivatives Broker
ADM —London
- Holidays
- Sales
8d
Sales Development Representative
Farmers Guardian Ltd —London
- Hybrid work
- CRM software
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
7d
Policy Advisors
Public Sector Resourcing —London
- Full-time
- Communication skills

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Customer Support Analyst

ZELP
London

Quick apply

Job details

Full-time
3 hours ago

Qualifications

Internet of things
English
Technical support
Analysis skills
Organisational skills
Customer support
Communication skills

Full job description

About ZELP

ZELP is an agricultural technology company committed to creating a sustainable future for agriculture - one that meets the needs of present and future generations, promoting human and environmental health, animal welfare, and social and economic equity.

Our first focus is to develop and scale technology that measures and mitigates methane emissions in the livestock industry. Today, 1.3 billion people rely on the industry for their livelihoods and food security. However, it is the single biggest human-driven source of methane emissions globally, emitting more than both the oil & gas industry and the coal industry.

The deployment of our technologies on a global scale has the potential to drive half the global methane reduction needed by 2030, and to transform the beef and dairy industries.

ZELP was an inaugural winner of the Terra Carta Design Lab, and has received funding and support from the European Commission, Innovate UK, The Global Methane Hub and the Gates Foundation.

Role Summary

The Customer Support Analyst will serve as the primary point of contact for customers using ZELP's hardware and software products. The role combines technical troubleshooting, customer support, data analysis, and operational coordination to ensure successful deployment and ongoing use of ZELP technology.

You will work closely with customers, Sales, Engineering, Product, and Operations teams to investigate issues, resolve problems, identify trends, and continuously improve the customer experience.

Main Responsibilities

Customer Support

Respond to customer enquiries via email, phone, and support ticketing systems.
Support customers through onboarding, deployment, and routine operation of ZELP systems.
Diagnose and resolve issues relating to devices, connectivity, data collection, and platform functionality.
Escalate complex technical issues to Engineering and Product teams where appropriate.
Ensure timely resolution of support requests in line with service level agreements.

Technical Troubleshooting

Investigate device performance, telemetry, and data quality issues.
Analyse system logs and operational data to identify root causes of customer-reported problems.
Coordinate device replacements, repairs, and field support activities when required.

Data Analysis & Reporting

Monitor support metrics and identify recurring issues or trends.
Generate reports on customer activity, device performance, and support KPIs.
Help identify opportunities for product, process, and documentation improvements.
Contribute to knowledge base articles and troubleshooting guides.

Customer Experience

Act as the voice of the customer within the organisation.
Gather customer feedback and communicate insights to Product and Engineering teams.
Support customer training activities and development of user documentation.
Build strong relationships with customers and stakeholders across the agricultural sector.

Process Improvement

Maintain accurate records within CRM and support systems.
Contribute to the development of scalable support processes as the company grows.
Assist with implementation of support tools, workflows, and automation initiatives.

Requirements

Required

2+ years of experience in customer support, technical support, operations, or customer success.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills, and the confidence and mindset to represent ZELP to ok customers
Ability to explain technical concepts clearly to non-technical audiences.
Strong organisational skills and attention to detail.
Comfortable working with data, spreadsheets, and software platforms.
Ability to manage multiple priorities in a fast-paced environment.
Eligibility to work in the UK with strong English language proficiency.

Nice to have / advantages

Experience in hardware, electronics, manufacturing, or IoT products.
Knowledge of agriculture, livestock systems, or sustainability markets.
Experience analysing operational or telemetry data.
Experience working in a startup or high-growth environment.
Experience contributing to the design or implementation of new processes

Quick apply

Refine Your Search

agricultural jobs in london, eng

Customer Support Analyst

Agricultural Liaison Officers

Executive Coordinator

Assistant Company Secretary (VN2870)

Logistics Coordinator

Price Reporter/Associate, EMEA Freight Markets

Sustainability Manager MEU (12 months FTC)

Regulatory Reporting Analyst

Senior Supply Chain Operations Manager

Farm & Field Trials Operator

Advanced Operator

Senior Innovations Technologists

Biopesticide Technician

Herdsperson

Trainee Agriculture Inspector

Associate/Price Reporter for EMEA Light Ends - Oil Markets

Property Executive/Co-Ordinator and Admin Support

Dairy Derivatives Broker

Sales Development Representative

Policy Advisors

I want to receive the latest job alerts for agricultural in london, eng

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