AI & Software Technical Solutions Lead
Location: UK/Remote (with travel)
Your Role:
The AI & Software Technical Solutions Lead will be a subject matter expert across the Software & DevOps and AI portfolios, responsible for shaping high-quality learning products across digital self-paced, instructor-led and blended delivery models.
The role will lead the design of bespoke, off-the-shelf and certification-aligned solutions, representing portfolio requirements while ensuring products are aligned to customer needs, market demand and commercial opportunity. This will include leading customer engagements, identifying skills challenges, shaping solution recommendations and developing proposal outlines that clearly articulate the learning approach, audience, outcomes, delivery model and business value.
Working closely with Portfolio Directors, Sales, Product, Delivery and SME teams, the role will help translate customer requirements into scalable, outcome-focused learning solutions across AI and Software.
Key Responsibilities:
As the lead subject matter expert with responsibility for product design and development in the Software and AI Portfolios you will:
- Lead the design and development of innovative AI and Software & DevOps learning solutions across digital self-paced, instructor-led and blended delivery models.
- Shape bespoke, off-the-shelf and certification-aligned products that are commercially relevant, technically accurate and aligned to customer needs.
- Curate, structure and develop content for digital learning products and instructor-led courseware, ensuring materials are engaging, accurate, outcome-focused and appropriate for the chosen delivery modality.
- Support customer discovery, pre-sales and solution-shaping engagements, working with Portfolio Directors and Sales teams to identify business challenges, skills gaps and learning requirements.
- Produce high-level proposal outlines for customer solutions, defining the recommended learning approach, target audience, learning outcomes, delivery model, scope and value proposition.
- Collaborate with the Software & DevOps and AI Portfolio Directors, SMEs and internal stakeholders to design active, engaging and practical learning experiences.
- Work with SMEs, accreditation bodies and vendor partners to ensure products remain aligned to certification requirements, curriculum updates and industry standards.
- Work collaboratively with Curriculum, Instructional Design, Platforms, Courseware, Delivery and Portfolio teams to improve product design processes, standards and quality controls.
- Support the ongoing review and maintenance of the AI and Software & DevOps portfolios, ensuring products remain current, competitive and aligned to evolving market demand.
- Provide AI and Software subject matter expertise to internal teams, supporting product development, customer solutioning and portfolio growth.
- Identify opportunities to create reusable, adaptable and scalable learning propositions that support both public programmes and client-specific solutions.
- Establish and build QA’s reputation for excellence, innovation, and market-leading AI solutions
Your Experience:
- Extensive AI and Software & DevOps experience within an industry role
- Proven track record of designing, developing and delivering learning solutions across multiple modes (e.g. classroom, digital, blended, virtual) to meet diverse business needs
- Able to consider scale and reuse in your approach whilst attending to the specific context of solution development
- Demonstratable experience of estimating solution development effort and adherence to these committed targets
- Demonstratable experience of thought leadership: for example, blogs, advisory boards, webinars
- Demonstratable experience of working with Senior client stakeholders
- Confidence in your experience of working with varying and senior client stakeholders (e.g. L&D managers, capability managers, functional area managers for your area of expertise)
- Relationships with vendor/accreditation/professional bodies relevant to your area of expertise is desirable
Wellbeing & benefits
Your wellbeing matters to us. That’s why we offer benefits designed to help you recharge and thrive, including:
- 27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays
- Holiday Buying scheme
- Medicash plan, Wellhub, Cycle to Work scheme
- Private Medical Insurance at corporate rates
- Employee Assistance Programme
- Employee Discounts Benefit Hub
- 3 Development days
- 2 Charity days per year
- Pension Scheme
- Early Friday Finish at 4pm
Personal growth
Learning and opportunity is at the core of what we do - and that applies to you too!
You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Orperhaps you’d like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.
Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity.
As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.
A little about QA
At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years.
Our Mission
We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world.We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solutions draw from deep expertise across Apprenticeships, Instructor-led training, Self-paced Learning and Blended Learning.
You can find out more about us at https://www.qa.com/about/careers/
