application support technician Work, Jobs in london, eng (with Salaries)

Application Support Technician
Central East Integrated Care Board —Welwyn Garden City
- £32,073 - £39,043 a year
- Full-time
- Customer service
- Communication skills
6d
Level 3 Support Technician
CST Training LTD —Bexley
- £28,000 - £35,000 a year
- AWS
- JavaScript
- Travel
Quick apply
22h
Junior IT Support Technician
SBITSL —London
- £26,500 a year
- Full-time
- Customer service
- English
- Analysis skills
Quick apply
5d
Local IT Support Technician
Fieldfisher —London
- Full-time
- IT
- In-person
- Communication skills
IT Technician
Consula Group LTD —London
- Up to £80,000 a year
- Part-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
Quick apply
3d
3rd Line Support Engineer
Metropolitan Thames Valley —London
- £44,997 - £47,365 a year
- Full-time
- Microsoft Office
Quick apply
6d
Electrical Control and Instrumentation Technician
M Group —London
- £45,000 - £52,000 a year
- Engineering
- Annual leave
- Employee assistance programme
Laboratory Technician & Support Worker
Imperial College London —Hammersmith
- £37,108 - £40,166 a year
- Full-time
- Laboratory experience
- No degree
- Communication skills
- Annual leave
8d
Service Desk Technician L2
Milestone Technologies, Inc. —London
- Monday to Friday
- Customer service
- IT
IT Support Technician
Wentworth Club —Virginia Water
- Full-time
- Microsoft Outlook
- SharePoint
Quick apply
8d
Lead Science Technician
Ark Schools —London
- £35,368 - £41,010 a year
- School
Underwriting Support Technician
Apollo —London
- Communication skills
- Annual leave
1d
On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
1d
Technician, Site Services
ABACUS —London
- Monday to Friday
- Azure
- Travel
- Financial services
- Annual leave
- Employee discount
Quick apply
Technician
KELVIN HUGHES LIMITED —Enfield
- Microsoft Word
- Microsoft Excel
IT Technician (North London)
Lift Schools —London
- £30,755 - £36,085 a year
- Full-time
- Windows
- Travel
12d
Customer Support Technician
VERNE —London
- Overtime
- Software troubleshooting
- Windows
- Analysis skills
Quick apply
12d
Junior Digital Technician
AtkinsRéalis —Epsom
- Overtime
- Hybrid work
- Communication skills
Junior Technician/ Account Handler
Oneglobal —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Support Technician Airport Systems
Embross —Gatwick Airport
- £22,000 - £28,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Computer networking
Quick apply
7d

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Application Support Technician

Central East Integrated Care Board
Welwyn Garden City

Apply Now

Job details

Full-time
£32,073 - £39,043 a year
6 days ago

Qualifications

Customer service
.NET
Application support
Communication skills

Full job description

We are looking for a motivated and customer-focused Application Support Technician to join our ICT Operations function, providing support for NHS.net Connect, Microsoft 365 and a range of business applications. This is an excellent opportunity for someone with strong technical troubleshooting skills, a commitment to excellent customer service and the ability to work effectively in a fast-paced support environment.

In this role, you will investigate, diagnose and resolve incidents and service requests in line with agreed service levels and ITIL best practice, either remotely or through on-site.

Team members are expected, if required to be able to work from any of the sites occupied by HBLICT or its customers.

The role covers the hours of 08h00 – 17h00

Provide high-quality technical support for NHS.net Connect, Microsoft 365, and a range of business applications, ensuring the effective delivery, maintenance, and continuous improvement of digital services. The role is responsible for diagnosing and resolving technical issues, managing incidents and service requests within agreed service levels, and escalating problems where required with accurate triage information. It also includes logging all support activity through IT service management processes, supporting users through multiple contact channels, and delivering excellent customer service to a wide range of stakeholders. The postholder will contribute to service improvement, knowledge sharing, and user guidance, while working independently and as part of a wider support team in a busy operational environment.

Team members must possess excellent communication skills and understand the importance of providing outstanding customer service with the ability to communicate effectively with a broad customer base. In accordance with ITIL best practice for Request and Incident Management, investigate research and resolve the end user’s requests/incidents in a responsive manner. This may be achieved by physical site visit or remotely by accessing the user’s device.

We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people’s differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.

We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic. We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long-term condition and support with the recruitment process for people with lived experience.

We are happy to discuss flexible working options for all roles.

We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves.

We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.

For further information in this role please see the job description and person specification attached.

Apply Now

Refine Your Search

application support technician jobs in london, eng

Application Support Technician

Level 3 Support Technician

Junior IT Support Technician

Local IT Support Technician

IT Technician

3rd Line Support Engineer

Electrical Control and Instrumentation Technician

Laboratory Technician & Support Worker

Service Desk Technician L2

IT Support Technician

Lead Science Technician

Underwriting Support Technician

On-Site 1st/2nd Line Support Technician

Technician, Site Services

Technician

IT Technician (North London)

Customer Support Technician

Junior Digital Technician

Junior Technician/ Account Handler

Support Technician Airport Systems

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