Looking for a new challenge?
Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply!
Cyber Security Officer ( Apprentice)
Join a team where Purpose drives everything we do, Ambition fuels our growth, Trust builds our foundation, and Respect shapes our culture.
We're not just hiring — we're inviting you to build the future with us. If you're curious, driven, and ready to leave your mark, this is your invitation to make your next move.
Contract: I nitially a Fixed term contract for 24 months to cover the lifetime of the apprenticeship. On successfully passing your apprenticeship qualification, we are committed to offering a suitable permanent position.
Working hours: 35 hours per week is full time. As an apprentice you will be spending 20% of your time on off-the job learning, which includes attending lectures/tutorials with your training provider.
Location: London, Exchange Tower
Reporting to: Information and Cyber Security Lead
By joining our team, you'll enjoy the best of both worlds – hybrid working and the collaboration of a great office environment. Our hybrid policy sees us all working at least four days across a fortnight in the office. As well as extensive opportunities for personal and career development.
The Financial Ombudsman Service is an independent, not-for-profit organisation that plays a vital role in UK financial services. Every day we help resolve disputes between consumers, or small businesses, and their financial service providers.
A Cyber Security Officer provides our team with the essential, dedicated operational capacity needed to manage day-to-day business-as-usual (BAU) security workloads without compromising our security posture. By assigning routine tasks like vulnerability scanning, initial allocated ticket triage to this role, we immediately prevent resource fatigue and eliminate critical backlogs that leave the organization exposed to unpatched risks.
To be considered for this role, you’ll need to show us that you’ve got the skills and capabilities. You’ll have to meet the following minimum criteria:
In addition your CV will show us:
Ideally an understanding of fundamental networking concepts (TCP/IP, DNS), operating systems, cloud environments, and modern vector landscapes
Why You'll Love Working With Us:
We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here: https://www.financial-ombudsman.org.uk/who-we-are/aims-values
We also offer an attractive, competitive salary and flexible benefits to suit our people. Here’s a list of some of the many benefits and perks you can get for working with us:
Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few
To apply, please upload a current CV, which includes your qualifications. If you are still studying add your predicted grades. We will be reviewing your qualifications to ensure you are eligible for the apprenticeship you have applied for.
If you do not hold the required qualifications, you will not be eligible for this Apprenticeship
Applications need to be submitted by 15 th June 2026. Due to high application numbers this advert may end earlier than the date specified, so please don't delay and apply now!
Once you have applied, the recruitment process is as follows:
Online tests: The team will review your qualifications once the job advert has closed. If you meet the qualification requirements you will be emailed tests to complete, which must be completed within 72 hours. The tests are:
· Cognitive Ability test to assess your problem solving, critical thinking & attention to detail
Workplace Behaviour Assessment, to evaluate if you’d be happy in the role you have applied for.
On-demand Video interview: If you pass the previous stage, you will be sent an on-demand video interview to complete. This is your opportunity to tell us why you have applied for an apprenticeship, and how you feel you would be a good fit for the apprenticeship you applied for. You have 72 hours to complete this step. If you are successful, you will be invited to an interview.
We partner with Criteria to deliver the assessments & video interview. You can visit their website to learn more about the platform & read their privacy notice.
Face to face interview: If you are successful after the video interview, you will be invited to an interview with your future team. Here we are looking to understand if you have the skills to excel in the apprenticeship. It is also your opportunity to learn more about the Financial Ombudsman Service & what you’ll be doing as an apprentice.
A full job profile is available on request and will be provided to candidates shortlisted to the candidates that have been shortlisted to the on-demand Video interview
The Financial Ombudsman is an Equal Opportunity and Disability Confident Employer.
We celebrate diversity and are committed to creating an inclusive environment for all team We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities. Please click on the link below to find out more :
https://www.financial-ombudsman.org.uk/who-we-are/aims-values/diversity-inclusion
Don’t miss out be part of the journey and take advantage of this opportunity.
Authenticity of applications
We value authentic personal applications. If we determine that your CV or supporting statement was generated using AI tools, your application may be withdrawn from consideration.
