Design team leader Work, Jobs in London, Eng (with Salaries)

CX Design Lead
Canvas Reply —Victoria
- £70,000 - £90,000 a year
- Full-time
- Hybrid work
- JavaScript
Quick apply
5d
Lead Experience Designer
Fearless —London
- £70,000 - £85,000 a year
- Full-time
- Hybrid work
- Leadership
- Flexible schedule
Quick apply
Packaging Design Team Lead
Vilgain s.r.o. —London
- Full-time
- Hybrid work
- Management
- Quality control
- Leadership
- Employee discount
- Flexible schedule
Quick apply
8d
Lead Product Designer, The New Yorker
Conde Nast —London
- Full-time
- Hybrid work
- IT
- AI
- Communication skills
- Annual leave
- Employee assistance programme
Design Lead, London
Marloo —London
- £80,000 - £100,000 a year
- Full-time
- Windows
Quick apply
Visual Merchandising & Store Design Lead - Prestige
Coty Inc. —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Employee discount
4h
Lead Product Designer
Fyxer —London
- £100,000 - £140,000 a year
- Full-time
- Hybrid work
- AI
Quick apply
Creative Design Lead
Wearegrip —London
- Weekend availability
- IT
- Annual leave
- Work from home
Lead Retoucher
Schawk UK Limited —London
- AI
- Leadership
- Communication skills
Quick apply
Design Lead - AI & Digital Experience
Tangent Marketing Services —London
- Full-time
- Remote
- APIs
- AI
5d
Brand Design Lead
RIXO —London
- Hybrid work
- IT
- Annual leave
- Employee discount
5d
Content Lead
We Are Social —London
- Full-time
- Hybrid work
Quick apply
Lead Product Designer
Fearless —London
- £70,000 - £85,000 a year
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
Quick apply
Lead Retail Design Manager
Unibail-Rodamco-Westfield —Westfield Stratford City
- Full-time
- AI
Creative Design Lead
OakNorth —London
- Full-time
- Hybrid work
- Bar
- AI
- Banking
- Work from home
Quick apply
6h
Design Manager - Lead workspace design
Highline Group —London
- Full-time
- English
- Communication skills
Quick apply
Lead Product Designer
Tilt —London
- £90,000 - £110,000 a year
- Full-time
- Hybrid work
- Gym membership
Service Design Lead
Greater London Authority —London
- £67,715 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
7d
Senior or Lead Graphic Designer
vServices —London
- Microsoft Powerpoint
- Microsoft Office
- Bachelor's degree
Senior Product Manager, AI Product/Design Lead - Supply Chain/Logistics
IFS —London
- Full-time
- Hybrid work
- Product management
- AI
- Leadership
Quick apply

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CX Design Lead

Canvas Reply
Victoria

Quick apply

Job details

Permanent | Full-time
£70,000 - £90,000 a year
5 days ago

Qualifications

Web design
JavaScript
User research
Interaction design
Digital design

Full job description

Role: Lead CX Designer/ Manager

Location: London, Victoria

About Canvas Reply

Canvas Reply, part of the Reply Group, works with some of the world’s biggest brands, providing an end-to-end product design and development service covering each phase of digital product development. We combine insight, creativity, and technical expertise to deliver tailored digital solutions that help our clients stay ahead of the competition.

Our services include UX Research, Product/Service Design, Web Development, QA, Sitecore, and Managed Project Delivery.

www.canvasreply.com

Role Overview

As a CX Design Lead, you will play a strategic role in shaping customer experience offerings and leading the delivery of impactful digital and service experiences for some of the world’s biggest brands.

You’ll lead CX initiatives across key client accounts, combining strategic thinking, service design expertise, and hands-on delivery to solve complex business and customer challenges. This role will work closely with multidisciplinary teams including researchers, UI designers, developers, project managers, and senior client stakeholders to deliver measurable outcomes across the full customer lifecycle.

Alongside client delivery, you will help shape and evolve Canvas Reply’s CX capability, contributing to new service offerings, pre-sales activity, proposals, and long-term client relationship growth.

This role is ideal for an experienced CX professional who thrives in consultancy environments, enjoys balancing delivery with commercial thinking, and is passionate about mentoring teams while driving innovation and customer-centric transformation.

Responsibilities

Lead CX and service design activities across projects from discovery through to delivery, ensuring high-quality customer-centred outcomes.
Own and shape end-to-end service design initiatives, mapping experiences across digital and non-digital touchpoints.
Build strong relationships with key client stakeholders, acting as a trusted partner and strategic advisor.
Support business development activities including proposals, pitches, workshops, and helping shape new CX offerings.
Help manage and mentor a growing design team, supporting capability development, quality assurance, and ways of working.
Work closely with developers, project teams, and cross-functional stakeholders to ensure successful implementation of solutions.
Contribute to improving internal processes, frameworks, methodologies, and innovation initiatives.
Stay up to date with emerging trends in CX, service design, AI-powered tooling, behavioural science, and digital innovation.
Travel to client sites where required to support workshops, collaboration, and relationship building.

Why Join Canvas Reply?

Work with globally recognised brands across a wide variety of industries.
Be part of a collaborative and growing design team within the Reply network.
Opportunity to influence products, processes, and ways of working.
Access to exciting projects spanning UX research, service design, product design, and innovation.
Ongoing support for professional growth and development.
Collaborative culture that values creativity, curiosity, and experimentation.

Pay: £70,000.00-£90,000.00 per year

Work Location: Hybrid remote in Victoria (Greater London, Greater London Region, England)

Quick apply

Refine Your Search

design team leader jobs in london, eng

CX Design Lead

Lead Experience Designer

Packaging Design Team Lead

Lead Product Designer, The New Yorker

Design Lead, London

Visual Merchandising & Store Design Lead - Prestige

Lead Product Designer

Creative Design Lead

Lead Retoucher

Design Lead - AI & Digital Experience

Brand Design Lead

Content Lead

Lead Product Designer

Lead Retail Design Manager

Creative Design Lead

Design Manager - Lead workspace design

Lead Product Designer

Service Design Lead

Senior or Lead Graphic Designer

Senior Product Manager, AI Product/Design Lead - Supply Chain/Logistics

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