Dhl Work, Jobs in London, Eng (with Salaries)

Customer Service Coordinator
DHL —London
- £30,906 a year
- Rotating shift
- Microsoft Excel
- Customer service
- Microsoft Office
2d
Operations Apprentice
DHL —London Heathrow Airport
- Weekend availability
- IT
- Free parking
- Employee discount
6d
Warehouse Operative (Team Leader)
DHL —Woking
- £28,198.19 a year
- Monday to Friday
- Free parking
- Employee discount
10d
UK NPG Commercial Air & Network Apprentice
DHL —London Heathrow Airport
- Full-time
- English
- IT
- Free parking
- Employee discount
6d
Warehouse Manager
DHL —Sutton
- £40,000 a year
- Monday to Friday
- Warehouse experience
12d
People Services Apprentice
DHL —Colnbrook
- Full-time
- Microsoft Office
- Human resources
- Organisational skills
2d
Customer Service Co-ordinator
DHL —West Thurrock
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
13d
Vetting Advisor
DHL —Colnbrook
- Full-time
- Customer service
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
6d
Network Control Centre (NCC) Apprentice – Business Administrator Apprenticeship
DHL —London Heathrow Airport
- Full-time
- Microsoft Outlook
- English
- IT
- Free parking
- Employee discount
6d
Performance First Line Manager
DHL —London
- £34,799.64 a year
- Day shift
- Management
- IT
- Leadership
2d
Site Trainer
DHL —London
- £32,000 - £33,000 a year
- Day shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
VP Head of Marketing & Sales UK
DHL —Staines-upon-Thames
3d
Night Transport Admin Clerk
DHL —Hatfield
- £26,527.60 a year
- Night shift
- Organisational skills
- IT
- Communication skills
- Free parking
5d
Regional Operations Manager
DHL —Hatfield
- £50,000 - £55,000 a year
- Remote
- Driving
- Travel
- Annual leave
Transport First Line Manager
DHL —Hatfield
- £37,291.73 a year
General Manager
DHL —Hatfield
- Up to £90,000 a year
Transport Controller
DHL —Hatfield
- £34,600 a year
- Computer literacy
- Team management
- Organisational skills
- Free parking
5d
Account Manager
DHL —Park Royal
- Sales
- Microsoft Office
- Presentation skills
- Employee discount
- Sick pay
Class 2 Driver
DHL —Watford
- £36,448.47 a year
- Monday to Friday
- Driving
First Line Manager
DHL —Dartford
- £35,465.16 a year
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
2d

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Customer Service Coordinator

DHL -
London

Apply Now

Job details

Permanent
£30,906 a year
2 days ago

Benefits

Company pension

Qualifications

Driving Licence
Microsoft Excel
Customer service
Microsoft Office

Full job description

Pay Rate: £30,906
Grade: O
Contract Type: Permanent (Full-Time)
Shift patterns: 5 on 3 off - Rotational shifts - 6am- 3pm / 2pm - 11pm
Location: Heathrow, TW6 2GA

PLEASE NOTE: The role is based within an airport. You will be required to undergo a security/background check if you are to be successful for this position.

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company, providing top-notch ground handling services at numerous UK airports. Join us in our mission to deliver excellence in aviation logistics!

We're now looking for a Customer Service Coordinator to play an integral role at the heart of our operations, ensuring that every flight is a success.

✅A TYPICAL DAY MAY INVOLVE

Work closely with the Customer to ensure on-time performance is sustained within the live cleaning operation.
Ensure that customer complaints are investigated within SLA and corrective action and preventative action is implemented where applicable.
Compile a reporting log of all operational downtime and disruption incurred, and monitor the agile BA operation alongside ours, capturing all significant events.
Monitor and react on changes in flight timings, aircraft changes and escalation to the Airside team.
Liaise with all stakeholders in the HAC (Stand Planning, Aircraft Movements, Critical services, and other Airport services)
Monitor the performance of the cleaning teams and high lift teams holistically and reporting to the Ops team on issues identified within the wider BA operation.
Build effective relationships with the other shift managers, FLMs and all the heads of department.
Attend daily internal operational calls throughout the course of the day and attend Ops wash ups.

✅THIS ROLE WOULD SUIT PEOPLE WHO

Customer service experience essential
Control room or call centre experience.
Reporting and collating information.
Experience working across aviation/airline industry is an advantage.
Competent Microsoft Office/Excel user.
Hold a valid UK driving license (desirable)

✅SECURITY PROCESS TO WORK WITHIN AVIATION AND TRAVEL AT DHL

To obtain a full airside ID, you must:

Be able to provide five years' address history
Be able to provide five years' reference history (employment/education/benefit claim/character)
Pass a pre-employment Drug and Alcohol test

✅WHY JOIN US?

Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
Free confidential 24/7 GP consultations
Hundreds of retail and lifestyle discounts
Affordable loans, savings schemes and free mortgage advice
Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

✅WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

✅BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 22nd June. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

#DSCUKICF

Apply Now

Refine Your Search

dhl jobs in london, eng

Customer Service Coordinator

Operations Apprentice

Warehouse Operative (Team Leader)

UK NPG Commercial Air & Network Apprentice

Warehouse Manager

People Services Apprentice

Customer Service Co-ordinator

Vetting Advisor

Network Control Centre (NCC) Apprentice – Business Administrator Apprenticeship

Performance First Line Manager

Site Trainer

VP Head of Marketing & Sales UK

Night Transport Admin Clerk

Regional Operations Manager

Transport First Line Manager

General Manager

Transport Controller

Account Manager

Class 2 Driver

First Line Manager

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