Director of participant strategy & engagement Work, Jobs in London, Eng (with Salaries)

Director of Participant Strategy & Engagement
Richmond Pharmacology —London
- Full-time
- Hybrid work
- Bachelor's degree
- Leadership
- Annual leave
Director of Participant Operations
Our Future Health —London
- From £100,000 a year
- Full-time
- Hybrid work
- Employee assistance programme
- Referral programme
Quick apply
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DIRECTOR STRATEGIC PARTNERSHIPS & MARKET DEVELOPMENT
THUNDER ENERGY LTD —London
- £72,000 - £78,000 a year
- Full-time
- Sales
- Analysis skills
- Bachelor's degree
Quick apply
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Land Securities —London
- Full-time
- Hybrid work
- Microsoft Office
- Agile
- Leadership
- Annual leave
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Senior Director Solution Consulting
Planet —London
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Financial services
Account Director | Healthcare Policy, Advocacy & Public Affairs | London
Hanover —London
- Leadership
- Communication skills
- Annual leave
Quick apply
Head of Learning & Participation
English National Opera —London
- Up to £50,000 a year
- Hybrid work
- English
- Travel
- Leadership
7d
Lead Open Banking Policy Advisor
Financial Conduct Authority —London
- £66,600 - £83,100 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- Mentoring
- Annual leave
1d
Director, Hospitality
Walker & Dunlop —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
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- Flexible schedule
Senior Integrated Campaigns Manager, FinTech & Capital Markets - London - Up to £90k
Adaptive Financial Consulting —London
- Up to £90,000 a year
- Hybrid work
- Communication skills
- Marketing
- Employee assistance programme
- Life insurance
Quick apply
21h
Sales, Senior Director
CBOE —London
- Full-time
- Sales
- Business development
- Analysis skills
- Employee stock purchase plan
- Employee discount
Director - Global Head of Solar Research
Wood Mackenzie Inc. —London
- Analysis skills
- Presentation skills
- AI
Quick apply
Senior Manager, Revenue Management Specialist, D+TT EMEA (FTC)
Marriott International, Inc —London
- Full-time
- Sales
- Hotel
- Analysis skills
8d
Senior Manager, Sales, Events & Group Housing Specialist, D+TT EMEA (FTC)
Marriott International, Inc —London
- Full-time
- Microsoft Powerpoint
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8d
Senior Manager, Revenue Management Training Specialist, D+TT EMEA (FTC)
Marriott International, Inc —London
- Full-time
- Sales
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- Analysis skills
8d
Executive Director- Corporate Sales
Keyrock —London
- Full-time
- Hybrid work
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- Analysis skills
- Annual leave
Strategic Business Development Director - Banking / Capital Markets
Endava —London
- Full-time
- Hybrid work
- Sales
- Business development
- Continuous improvement
- Employee assistance programme
- Flexible schedule
Quick apply
Marketing & Events Manager
Corpay —London
- Full-time
- Hospitality
- Marketing
- Social media management
- Annual leave
International Product, Wealth Custody & Clearing, Vice President
State Street —London
- Full-time
- Analysis skills
- APIs
- Agile
6d
Senior Product Strategist (f/m/d)
Allianz —London
- Full-time
- Hybrid work
- English
- Master's degree
- Business
- Flexible schedule
2h

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Director of Participant Strategy & Engagement

Richmond Pharmacology -
London

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension

Qualifications

Clinical research
Bachelor's degree
Leadership

Full job description

Description

Job Title: Director of Participant Strategy & Engagement

Location: London Bridge (4 days on-site)

Term: Permanent, Full-time

Salary: Competitive + Benefits (Private Medical, Private Dental, Pension, 25 days Annual leave plus bank holidays & Many more)

The Role:

The Director of Participant Strategy & Engagement is accountable for strategic and operational leadership of the participant lifecycle across clinical studies, ensuring Richmond meets its contractual recruitment targets within budget and timelines.

The Director of Participant Strategy & Engagement ensures the integration and alignment of departments across the participant engagement lifecycle, from strategy, identification, attraction, engagement, enrolment, and retention, to deliver high-quality patient-centric care and maintain Richmond’s position as a leading global recruiting site for clinical trials. The job fosters collaboration between teams, drives continuous improvement, and ensures compliance with regulatory standards and best practices.

Main duties and responsibilities

General Leadership:

Set strategic direction for the identification, attraction, engagement, enrolment, and retention of participants across all studies, and lead the execution of the strategy.
Accountable for the efficient and profitable operation of the departments under their accountability.
Accountable for the systems and processes underpinning the recruitment of participants, including a project to replace the current recruitment platform.

Team Leadership:

Lead and mentor a multidisciplinary team, fostering a collaborative and productive work environment.
Create a proactive culture where all individuals are accountable and address issues early.
Set and monitor individual and team performance goals.
Develop and align plans with organisational goals and study pipelines, including connecting the processes, systems, accountability, and MI.
Lead cross-functional meetings and manage resources, including budgets.

Operational Oversight:

Accountable for the entire participant engagement and recruitment budget, ensuring contracts are appropriately quoted to sponsors and delivered within the budget, including ensuring changes in contractual scope.
Monitor and report performance metrics (KPIs) and implement adjustments early if projections demonstrate targets will not be met, ensuring contractual targets are met or exceeded.
Build and analyse the participant flow of each clinical trial, illustrating the progress of participants through each stage of the trial, from recruitment to data analysis. For each cohort of each trial, state the losses and exclusions after randomisation, together with reasons (CONSORT criteria).
Proactively analyse reasons for screening failures to improve engagement and recruitment efforts.
Ensure teams understand protocols and regulations.
Lead training and quality improvement initiatives, ensuring individuals are skilled and processes are operating optimally.
Oversee participant databases and feedback systems.
Be accountable for participant complaints and escalations.

Stakeholder Management

Be the most senior contact for internal and external stakeholders.
Build partnerships with organisations that can support our purpose, such as the NIHR, Healthcare Central London (HCL).
Engage with Key Opinion Leaders to build the company’s reputation and enlist support for our clinical trials.
Enhance the company’s and department’s reputation.

Quality

Ensure a culture of quality within the organisation, supported by Continuous Process Improvement, by leading and overseeing waste elimination, process simplification, standardisation for consistency, and automation where possible.
Develop and maintain process maps for the accountable departments.
Lead and implement at least two significant quality improvement projects per year.
Proactively monitor industry regulations and trends, and competitors, to continuously learn and improve operational delivery.
Oversee Focus Groups and feedback processes.
Support the preparation, conduct and follow-up required for audits and inspections.
Ensure CRM and other digital tools within the areas of accountability comply with GDPR and PECR requirements.

Qualifications and Experience

BSc or above in Life Sciences or a related subject, or relevant experience in a similar role.
Strong understanding of regulatory requirements in clinical research.
Knowledge of population sciences, healthcare, or the NHS.
Strong leadership and strategic planning, including successfully coaching and mentoring multi-disciplined teams.
Extensive and recent clinical research experience in clinical trial recruitment.
Experience in recruiting from NHS sites.
Experienced in managing budgets.

About Richmond Pharmacology

Founded in 2001, Richmond Pharmacology is a leading Contract Research Organisation (CRO) with a heritage in first- in- human and adaptive clinical trials. It has conducted around 20% of all UK Phase 1 studies and ran the first clinical trial in which CRISPR therapy was delivered through the bloodstream to edit genes inside the human body.

Today, Richmond supports global pharmaceutical, biotech, and genetic engineering partners, including several top 10 pharma companies, in advancing next- generation therapies. In 2020, it established the Richmond Research Institute to expand understanding of under- researched diseases.

Apply Now

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