Fairmont hotel Work, Jobs in London, Eng (with Salaries)

Front Desk Agent, The Savoy Hotel
FAIRMONT —London
- £36,316 a year
- Full-time
- Hospitality
- Hotel
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
Front of House Luggage Porter, The Savoy Hotel
FAIRMONT —London
- £31,051 a year
- Full-time
- Hospitality
- English
- Hotel
- Language training provided
- Employee assistance programme
Quick apply
Laundry Attendant, The Savoy Hotel
FAIRMONT —London
- £33,853 a year
- Full-time
- Hospitality
- Hotel
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
Bartender (0-hour Casual Contract), The Savoy Hotel
FAIRMONT —London
- £21.52 an hour
- Weekend availability
- Hospitality
- English
- Hotel
- Employee discount
Quick apply
Host (All-day Dining), The Savoy Hotel
FAIRMONT —London
- £38,900 a year
- Weekend availability
- Serving
- Hospitality
- English
- Language training provided
- Employee assistance programme
Quick apply
All-day Dining Server (Casual 0-hour Contract), The Savoy Hotel
FAIRMONT —London
- £18.70 an hour
- Weekend availability
- Serving
- Hospitality
- English
- Employee discount
Quick apply
Housekeeping Coordinator, The Savoy Hotel
FAIRMONT —London
- £40,166 a year
- Weekend availability
- Hospitality
- English
- Hotel
- Language training provided
- Employee assistance programme
Quick apply
3d
Housekeeping Floor Porter (0-hour Casual Contract), The Savoy Hotel
FAIRMONT —London
- £18.60 an hour
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick apply
3d
In-Room Dining Coordinator, The Savoy Hotel
FAIRMONT —London
- £18 - £70 an hour
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick apply
Bartender, The Savoy Hotel
FAIRMONT —London
- £43,475 a year
- Weekend availability
- Hospitality
- Bar
- English
- Employee assistance programme
- Employee discount
Quick apply
Switchboard Operator, The Savoy Hotel
FAIRMONT —London
- £32,789 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Commis Chef, The Savoy Hotel
FAIRMONT —London
- £41,308 a year
- Full-time
- Hospitality
- Culinary experience
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
6d
Reservations Manager, The Savoy Hotel
FAIRMONT —London
- Full-time
- Hospitality
- English
- Hotel
- Language training provided
- Employee assistance programme
Quick apply
Sommelier, The Savoy Hotel
FAIRMONT —London
- £39,645 a year
- Weekend availability
- Serving
- Hospitality
- Bar
- Employee assistance programme
- Employee discount
Quick apply
Beauty & Fitness Assistant, The Savoy Hotel
FAIRMONT —London
- £31,793 a year
- Weekend availability
- Hospitality
- Customer service
- English
- Language training provided
- Employee assistance programme
Quick apply
10d
Demi Chef de Partie - Beaufort Wine Bar, The Savoy Hotel
FAIRMONT —London
- £43,557 a year
- Full-time
- Hospitality
- Bar
- Culinary experience
- Employee assistance programme
- Employee discount
Quick apply
In-Room Dining Manager, The Savoy Hotel
FAIRMONT —London
- Weekend availability
- Hospitality
- Hotel
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
12d
Director of Marketing, The Savoy Hotel
FAIRMONT —London
- Hospitality
- Hotel
- Human resources
- Employee assistance programme
- Employee discount
Quick apply

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Front of House Luggage Porter, The Savoy Hotel
FAIRMONT —London
English classes, optician reimbursements, and local discounts for F&B and retail. To have thorough knowledge of hotel services, facilities and local area to…
£31,051 a year
Quick apply
Luggage Porter
The Montcalm Royal London House —London
Acting as a key ambassador of the hotel, the position focuses on welcoming guests, handling and storing luggage with care, and providing knowledgeable…
Quick apply
9d

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Front Desk Agent, The Savoy Hotel

FAIRMONT -
London

Quick apply

Job details

Full-time
£36,316 a year

Benefits

Season ticket loan
Company pension
Employee assistance programme
Employee discount

Qualifications

Hospitality
Complaint handling
Human resources
Front desk
Communication skills

Full job description

Company Description

The Savoy is one of the world's most iconic hotels. We are the original British luxury hotel, opened in 1889, and have a reputation for outstanding service excellence. We blend our rich history with innovation, and have played host to royalty, world leaders, and legends of the stage and screen. Today, we pride ourselves on creating special memories for our guests by delivering the very best in five-star luxury hospitality.

Our award-winning, colleague-centric culture truly differentiates us in the luxury hospitality marketplace. We offer competitive salaries and benefits, along with outstanding career development opportunities globally within Fairmont.

Top Ten (Big Organisations) – Sunday Times Best Places to Work 2025
HR in Hospitality Awards 2025:
- Excellence in Employee Experience
- HR Team of the Year
- HR Leader of the Year – awarded to our Director of People & Culture, Sally Webster
Institute of Hospitality Awards 2025
- Talent Development Team of the Year

Job Description

Job Title: Front Desk Agent

Department: Front of House

Salary: £36,316 (including service charge)

Inspired & Supported by: Reception Manager

Your purpose will be: First impressions are everything! As a Receptionist with The Savoy you have the opportunity to provide a welcome experience like no other. Your personalised greeting, care in Guest room selection and knowledge of the hotel will ensure our Guests have a lasting memory of their visit.

You will be accountable for:

Passionately and expertly creating a 5-star luxury guest experience, characterised by flawless efficiency and authentic emotional connection
Taking ownership of any guest request which comes your way seeing it through until completion

Your key responsibilities & contribution will be:

Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service

Greet, check in and settle guest accounts while ensuring service standards are met
Assist guests regarding hotel facilities in an informative and helpful way
Administrative duties and assistance with the preparation of the Night Audit
Respond to each Guest who approaches Reception
Drive rate through up-selling room brands
Follow department policies, procedures and service standards

Follow all safety policies
Other duties as assigned
Paying keen attention to guest preferences and update profiles accordingly
Working different shifts including night shifts

Qualifications

What you will need to do this role:

Essential:

Minimum 3 years’ experience in a Front Desk related role in a luxury hospitality environment
Excellent communication skills, both spoken and written with the ability to build rapport quickly and communicate well with people of all levels
Enthusiastic and positive personality with the ability to build trusting relationships
Ability to multi task and problem solve in a fast paced environment
Keen eye for detail
Previous experience of guest complaint handling and going the extra mile to meet guest needs
Flexibility to work different shifts including night shifts
Knowledge of OPERA PMS

Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

Additional Information

What’s in it for you?

Competitive salary, pension, and life assurance
31–33 days of holiday (including public holidays)
Cashback for wellbeing/healthcare expenses & Perkbox
Exclusive discounts:
- Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)
- 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
- 20% off at other Gordon Ramsay restaurants and Restaurant 1890
Free stay at The Savoy after probation
Colleague restaurant, interfaith prayer room and wellness room
Laundry services for all colleagues
Gym access, cycle-to-work scheme and Virgin Active membership discount
Season ticket loan for commuting
Employee assistance program
Optician reimbursements, and local discounts for F&B and retail

Quick apply

Refine Your Search

fairmont hotel jobs in london, eng

Front Desk Agent, The Savoy Hotel

Front of House Luggage Porter, The Savoy Hotel

Laundry Attendant, The Savoy Hotel

Bartender (0-hour Casual Contract), The Savoy Hotel

Host (All-day Dining), The Savoy Hotel

All-day Dining Server (Casual 0-hour Contract), The Savoy Hotel

Housekeeping Coordinator, The Savoy Hotel

Housekeeping Floor Porter (0-hour Casual Contract), The Savoy Hotel

In-Room Dining Coordinator, The Savoy Hotel

Bartender, The Savoy Hotel

Switchboard Operator, The Savoy Hotel

Commis Chef, The Savoy Hotel

Reservations Manager, The Savoy Hotel

Sommelier, The Savoy Hotel

Beauty & Fitness Assistant, The Savoy Hotel

Demi Chef de Partie - Beaufort Wine Bar, The Savoy Hotel

In-Room Dining Manager, The Savoy Hotel

Director of Marketing, The Savoy Hotel

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