Field service & installation engineer (audio visual) Work, Jobs in London, Eng (with Salaries)

Audio Visual Field Service Engineer
Design Integration Ltd. —London
- Overtime
- Schematics
- Travel
- In-person
- Annual leave
Quick apply
Audio Visual Engineer
Foxtel Services Ltd —London
- £30,000 - £35,000 a year
- Full-time
- Schematics
- English
- Driving
- Sick pay
Quick apply
10d
TECHNICAL SUPPORT AND AUDIO/VISUAL ENGINEER
Tekuchi —London
- £30,000 - £40,000 a year
- Azure
- Software troubleshooting
- Windows
Field Services Engineer
Publicis Groupe Holdings B.V —London
- English
- Windows
- Microsoft Office
Quick apply
7d
IT Incident Management & Resolution Engineer
Partners Group —London
- Full-time
- Azure
- SharePoint
- In-person
Electronics Technician 3 - UK
M.C. Dean, Inc —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
BMS Mechanical Controls Consultant (Building Technology Systems)
WSP —London
- Part-time
- Hybrid work
- Analysis skills
- Project management
- Flexitime
- Work from home
Junior IT & Comms Technician
Terry Tew Sound & Light —Loughton
- £30,000 - £33,000 a year
- Overtime
- Driving
- Organisational skills
- SharePoint
- Free parking
Quick apply
7h

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Audio Visual Field Service Engineer
Design Integration Ltd. —London
This includes gathering and passing on relevant information to sales and service contract sales. To act in a professional and courteous manner to customers,…
Quick apply
Audio Visual Engineer
Foxtel Services Ltd —London
Providing quotations and tutorials to customers. Company vehicle and all equipment provided. Installing and maintaining Audio-Visual systems / CCTV/ TV wall…
£30,000 - £35,000 a year
Quick apply
10d

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field service & installation engineer (audio visual) jobs near london, eng

Audio Visual Field Service Engineer

Design Integration Ltd.
London

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Job details

Full-time

Benefits

Annual leave
Company pension

Qualifications

Network installation
Schematics
Ethernet
Telecommunication
Customer support
Hand tools

Full job description

Job Overview

Design Integration is a cutting-edge technology company working in audiovisual communication and collaboration. Due to an exciting period of growth, we are looking for an enthusiastic and motivated Field Service Engineer to support our company’s development.

Our aim is to provide industry best service in support of the installations that we provide, and to grow fruitful client relationships from new ‘service only’ engagements.

Our service engineers ‘save the day’ for our clients time and time again. If you like to troubleshoot and enjoy technical problem solving, developing expertise in new products and technologies, and can keep your cool through ever-evolving situations, then this might be the opportunity for you.

Key Areas of Responsibility

Typical duties of the AV Field Service Engineer include:

Providing technical AV support directly to clients on-site, across London, and occasional travelling within the UK and Europe, as well as via email / phone / VC call / remote access sessions.
Ensure the service team meet our client’s service level agreements (i.e. the contractually agreed remote and site response times).
Research and develop knowledge of relevant AV and VC software and hardware e.g. Crestron, Q-SYS, Logitech, Shure, Poly, Microsoft Teams, Zoom, Dante Controller, and being able to apply this knowledge in the field.
Providing ad hoc end-user training so that systems are used correctly.
Updating of system commissioning documentation such as AV/IT schedules, and accurate note recording of work carried out on site and via remote work.
Undertaking scheduled preventative maintenance service visits to client sites and documenting findings.
Contributing to effective process improvements in the business.
Accurate liaison with other departments to ensure client accounts are maximised to full potential e.g. scoping additional AV/VC works, improved service contracts etc. This includes gathering and passing on relevant information to sales and service contract sales.

Working with the wider team

Collaborating with colleagues across the business, providing advice, information, and assistance on a range of AV matters, and following best practices as advised.
Diligent use of business systems such as Microsoft Dynamics, Freshdesk and Teams.
Liaising with the commissioning team for handovers, resolution of snags, and post-install support.
Advising junior AV engineers.
Liaising with our delivery and logistics teams to ensure timely availability of equipment for service elements and processing of additional/replacement parts, returns and RMA’s.
Working collectively with the administration/HR team in respect of welfare, appraisal and team building.

Attributes

In addition to the practical responsibilities above the Field Service Engineer, as an important member of our service team, will commit to the following:

To be an enthusiastic team player capable of meeting deadlines and going the extra mile to ensure timely task completions.
To ensure that health & safety policies are always complied with.
To act in a professional and courteous manner to customers, suppliers, and colleagues.
To ensure that personal appearance and any allocated staff appearance is maintained to a professional level and that the company uniform and vehicle policies are respected and adhered to.
To ensure that timekeeping in relation to site arrival and departure is maintained to an acceptable level.
To offer flexibility on working hours and willingness to undertake paid overtime and overnight visits where required by our client support needs.

Package

Competitive Basic Salary
Car Allowance (dependent on location)
Overtime Scheme
Pension Scheme with company contribution after 3 months
Private Health and Insurances
5 Weeks Holiday inc. Xmas allocation - subject to management decision
Company leisurewear and accessories
Laptop, mobile phone, all IT equipment required and tools

Job Type: Full-time

Work Location: On the road

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Refine Your Search

field service & installation engineer (audio visual) jobs in london, eng

Audio Visual Field Service Engineer

Audio Visual Engineer

TECHNICAL SUPPORT AND AUDIO/VISUAL ENGINEER

Field Services Engineer

IT Incident Management & Resolution Engineer

Electronics Technician 3 - UK

BMS Mechanical Controls Consultant (Building Technology Systems)

Junior IT & Comms Technician

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