First call Work, Jobs in London, Eng (with Salaries)

Customer Services Advisor
Royal Borough of Greenwich —London
- £30,288 - £39,276 a year
- Full-time
- Customer service
- Communication skills
- School
2d
Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —London
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
8d
Administration Assistant
University College London Hospitals NHS Foundation Trust —London
- £31,554 - £33,270 a year
- Full-time
2d
KYC Agent
Flatpay —London
- English
Quick apply
2d
Front Desk Receptionist
The Stay Club —London
- From £12.90 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- Accounting
- Gym membership
Quick apply
Receptionist / Front of House — South Kensington (Immediate Start / Full-Time)
GA Salons —London
- £13 - £20 an hour
- Full-time
- Sales
- Front desk
- In-person
- Employee discount
- Referral programme
Quick apply
9d
Guest Service Assistant
Holiday Inn Express Limehouse —London
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Corporate Receptionist
Williams Lea —London
- £32,000 a year
- Full-time
- English
- Front desk
- In-person
- Referral programme
Receptionist
Adam Bernard Solicitors —London
- £26,000 - £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Host/Hostess
Daisy Green Collection —London
- £16 an hour
- Full-time
- Restaurant
Quick apply
2d
Maintenance Support Administrator
Wentworth Estates —Ilford
- From £25,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
Quick apply
Casual Customer Service Executive
Arsenal Football Club PLC —Highbury
- Remote
- Microsoft Outlook
- Microsoft Office
- Communication skills
3d
Reception Claims Administrator
Crystal Claims Management —London
- £27,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
12d
Residential Support Worker for Children aged 16+ within Supported Accommodation
North And East London Care Ltd —Palmers Green
- £2,500 - £4,000 a month
- Overtime
- English
- In-person
- Care plans
- Annual leave
- Sick pay
Quick apply
Customer Care Call Centre Assistants
The Wimpole Clinic Ltd —London
- £13 an hour
- Part-time
- Hospitality
- Customer service
- Microsoft Office
- Sick pay
Quick apply
3d
Casual Customer Service Executive
Arsenal Football Club —London
- Remote
- Microsoft Outlook
- Microsoft Office
- Communication skills
2d
Onboarding Administrator
Flatpay —London
- English
Quick apply
2d
Immigration Caseworker
Borderless —London
- Hybrid work
2d
Membership Officer
Brown & Brown Europe —Borehamwood
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock ownership plan
- Referral programme
Quick apply
1d
Legal Assistant / Client Support Analyst
Juno —London
- Full-time
- Flexible schedule
Quick apply

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Customer Services Advisor

Royal Borough of Greenwich -
London

Apply Now

Job details

Full-time | Fixed term contract
£30,288 - £39,276 a year
2 days ago

Qualifications

Customer service
Communication skills

Full job description

Job Introduction

Royal Greenwich Customer Services

Customer Services Advisor

Career Grade: Scale 4-SO1

Do you have experience in delivering first class customer service? Do you like helping people and solving problems? Do you work well as part of a focused and dedicated team in a busy and often demanding environment? Can you promote a positive and professional image of the Royal Borough of Greenwich?

If the answer is yes to all the above, then we would like to hear from you.

We are currently recruiting for Customer Services Advisors to play a key role in enabling access to services for our residents and service users.

You could be handling incoming telephone calls, emails and web chat services in the Contact Centre, dealing with customers face-to-face in our Eltham or Woolwich Service Centres or be the first point of contact on Corporate Reception for visitors to The Woolwich Centre or Town Hall.

Dealing with the public you’ll provide advice, interpret queries and re-route the customer appropriately across a range of council services. We are a busy service, handling more than 1.5 million customer contacts per year across a range of council services and customer access channels, including telephone, face-to-face and email/web.

For Customer Services Advisor appointments some aspects of the services are subject to a satisfactory DBS (Disclosure and Barring Service) check.

Your professional manner and excellent written and verbal communication skills will be matched by a real service ethic and the ability to deal with a range of services provided by The Royal Borough. Together with demonstrated competence in a customer-focused role, a positive, flexible attitude and excellent team-working skills, you’ll also need to be comfortable in using, and learning to use, a range of ICT systems.

You’ll be handling everything from arranging a waste collection to dealing with calls from some of the more vulnerable people living in the borough.

You will work up to 35 hours a week, between 08:00 and 18:00 Monday to Friday. We also encourage applications for part time working, particularly to suit hours around the school run.

We are looking for staff to join us on both Permanent and Fixed Term Contracts

Successful candidates will be invited to attend a full-day assessment centre on Saturday 15th August 2026 at The Woolwich Centre.

You may be held in a waiting pool until a vacancy is available.

Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.

Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

Advert Close: All vacancies close at midnight unless otherwise stated.

Early Advert Close: Royal Borough of Greenwich reserves the right to close any job advert earlier than the advertised closing date where there is reason to do so (for example high volume of applications).

How Applications are Scored: Each application is scored according to how well the supporting statements addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statements section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application.

Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.

Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.

Apply Now

Refine Your Search

first call jobs in london, eng

Customer Services Advisor

Telephone Fundraiser - Full Time Contract (Remote)

Administration Assistant

KYC Agent

Front Desk Receptionist

Receptionist / Front of House — South Kensington (Immediate Start / Full-Time)

Guest Service Assistant

Corporate Receptionist

Receptionist

Host/Hostess

Maintenance Support Administrator

Casual Customer Service Executive

Reception Claims Administrator

Residential Support Worker for Children aged 16+ within Supported Accommodation

Customer Care Call Centre Assistants

Casual Customer Service Executive

Onboarding Administrator

Immigration Caseworker

Membership Officer

Legal Assistant / Client Support Analyst

I want to receive the latest job alerts for first call in london, eng

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