Head of research and insights Work, Jobs in London, Eng (with Salaries)

Head of Research and Insights
Smart Pension —London
- Hybrid work
- Financial services
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Head of Research and Innovation Operations
University College London —London
- £68,284 - £76,244 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Employee assistance programme
2d
Head of Learning
Guy's & St Thomas' Foundation —London
- £72,000 - £76,000 a year
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Head of Alumni and Supporter Voice
University College London —London
- £54,931 - £64,644 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
13d
Head of Consumer Insights - FTC 18 Months
Anglo American / De Beers Group —London
- Leadership
- Annual leave
- Employee assistance programme
Global Head of Wellness and Longevity
Maybourne —London
- Full-time
- Annual leave
- Referral programme
Quick apply
Head of Marketing & Mindshare
Genie AI —London
- £80,000 - £120,000 a year
- Remote
- AI
- Leadership
- Communication skills
Head of Data & Evaluation
Guy's & St Thomas' Foundation —London
- £68,000 - £72,000 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Head of Brand & Communications
amicable —London
- £65,000 - £80,000 a year
- Hybrid work
- Communication skills
- Marketing
- Employee assistance programme
Quick apply
Head of Research Policy Development and Partner Engagement
Imperial College London —South Kensington
- £69,365 - £79,257 a year
- Full-time
- Analysis skills
- University
- Leadership
7d
Head of Consumer Insights - Skincare
l'Oréal —London
- Full-time
- Organisational skills
- Leadership
- Communication skills
Quick apply
Head of Portfolio – Summer Experiences
Imperial College London —South Kensington
- £69,365 - £79,257 a year
- Weekend availability
- English
- Travel
- Communication skills
- Annual leave
7d
Head of Strategy and Policy, GOV.UK
Government Digital Service —London
- £69,675 - £82,860 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee assistance programme
5d
Head of Funding
Guy's & St Thomas' Foundation —London
- £71,000 - £74,000 a year
- Hybrid work
- No degree
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Head of Research Finance
Department of Health and Social Care —London
- £74,962 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Accounting
- Annual leave
- Sick pay
12d
Head of Customer Operations and Insight
Driver and Vehicle Standards Agency —Yeading
- £69,501 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
2d
Head of Commercial Insights
BDO —London
- Full-time
- SQL
- AI
- Leadership
Head of Client Partners
Hearst Media Services —London
- Full-time
- Analysis skills
- Employee discount
Head of Product
Xapien —London
- Full-time
- Hybrid work
- Life insurance
Head of UX and Service Design
RMG Digital Ltd —London
- Full-time
- Hybrid work
- Sales
- AI
- Leadership

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head of research and insights jobs near london, eng

Head of Research and Insights

Smart Pension -
London

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Job details

Benefits

Employee assistance programme
Private medical insurance
Employee discount
Sabbatical

Qualifications

Pension
Economics
Business intelligence
Financial services
Leadership
Communication skills

Full job description

At Smart, our mission is to transform retirement, savings and financial wellbeing, across all generations, around the world.

THE ROLE

The Head of Research and Insights is a leadership role, central to informing the leadership team in the execution of the Master Trust strategy. A key focus is on defining and prioritising insight needs, ensuring that data analysis and market research directly support strategic business objectives and outcomes.

This position is responsible for determining the analytical requirements necessary for effective decision making and evaluation of outcomes. This involves translating strategic needs into specific data requirements and shaping the demand for insights from the Data as a Service function.

This role integrates market research with business data insights to drive business growth, product proposition, retirement outcomes and competitive advantage.

Responsibilities:

Define and lead the research and insights objectives , aligned with business growth strategy and the evolving regulatory landscape

Partner with leadership and business functions (eg marketing, proposition, policy) to understand, prioritise, and translate strategic questions into insight and analytical requirements.
Establish a clear framework for insight generation, analytics and market research directly inform business decisions and measurable outcomes.
Provide recommendations to support compelling product proposition development, customer engagement, retirement outcomes, and competitive positioning.
Ensure a strong commercial focus through the new Value for Money requirements, while providing strategic guidance based on actionable insights, performance metrics, and emerging trends.
Oversee the development of dashboards and reporting metrics (AUM, contributions, churn, retirement outcomes)
Lead competitor and market analysis and recommendation, identifying commercial impact, opportunities and risks

Represent Smart proposition in response to RFIs to position within market
Combine research and data to drive insights to support customer acquisition, AUM growth, and contribution rates
Foster a data driven culture across the business area
Oversee reporting aligned with regulatory and client requirements

WHO WE ARE LOOKING FOR

The skills, experience, and aptitudes we are looking for are listed below but please don’t be discouraged from applying if you don’t meet every single one of these criteria – having a ‘can do’ attitude is sometimes more important than being able to tick every box:

Experience in Financial Services is essential.
Experience in fintech, wealth tech, or digital pensions platforms preferable.
Deep DC pension market experience
Degree in Research, Statistics, Economics or related field
Proven commercial leadership experience
Knowledge of behavioural science or customer research methodologies
Experience in growth analytics, commercial insights, or business intelligence
Experience in competitor analysis and market intelligence
Excellent communication skills with the ability to influence senior stakeholders
Track record of translating data into strategic recommendations and outcomes

WHO WE ARE

We work in partnerships with governments and financial institutions in the UK and internationally. Our cloud-native digital platform is revolutionising how people around the world think about, and save for, their retirement.

At heart, we’re a financial technology business. What we do is all about innovation, and using the power of digital change to put the customer first. Our Engineers will tell you that working at Smart gives you the opportunity to play your part in developing world-class technological solutions, working with – and learning from – like-minded people.

You’ll also find that, across our business, our colleagues love Smart’s culture, and how what we do means better financial outcomes for savers. That feels worthwhile, and it means that what we do, collectively, goes way beyond the nine to five of a typical working day.

Don’t just take our word for it – you can see what our colleagues say about working at Smart on LinkedIn Life and Glassdoor.

BENEFITS

At Smart, one of the eight principles we work to is “We want happy and good people in our team”. We created a list of benefits that helps us achieve this goal:

25 days’ holiday per year, increasing with length of service.
£500 annual training budget to spend on your professional development
Extensive private healthcare, including dental, eyecare and EAP
Enhanced sick leave (three months’ pay per year)
Enhanced maternity and paternity (maternity – 6 months fully paid/paternity – 3 weeks fully paid)
Death in service insurance cover
Fully-paid five-week sabbatical after five years of employment
In office wellbeing, such as manicures, massages and barbers.
Smart employees also enjoy a 50% discount on orders from our sister company Arena Flowers, Britain's most ethical florist. They offer unique hand-tied bouquets, luxury flowers, letterbox flowers, plants and gifts to spend on friends and loved ones or even for yourself.

At Smart, we are committed to creating an inclusive and equitable workplace where everyone feels valued, respected, and empowered to do their best work.

We believe that diverse perspectives help us lead the way in transforming retirement, savings, and financial wellbeing. We welcome differences in background, experience, thinking, and identity, and we recognise that innovation is strongest when it is built on inclusion and fairness. We encourage applications from people of all backgrounds and experiences and do not discriminate on the basis of any protected characteristic.

If you require any reasonable adjustments during the recruitment process or in the workplace, we encourage you to let us know - we are committed to supporting you.

We think Smart is an awesome place to work. If it sounds like somewhere you’d like to work, too, and if you’re ready to play your part in our continued success in the future, then naturally we’d love to meet you.

Apply Now

Refine Your Search

head of research and insights jobs in london, eng

Head of Research and Insights

Head of Research and Innovation Operations

Head of Learning

Head of Alumni and Supporter Voice

Head of Consumer Insights - FTC 18 Months

Global Head of Wellness and Longevity

Head of Marketing & Mindshare

Head of Data & Evaluation

Head of Brand & Communications

Head of Research Policy Development and Partner Engagement

Head of Consumer Insights - Skincare

Head of Portfolio – Summer Experiences

Head of Strategy and Policy, GOV.UK

Head of Funding

Head of Research Finance

Head of Customer Operations and Insight

Head of Commercial Insights

Head of Client Partners

Head of Product

Head of UX and Service Design

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