Health tech Work, Jobs in London, Eng (with Salaries)

Customer Support Engineer
BookedSolid —London
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Communication skills
- Work from home
- Employee stock ownership plan
Quick apply
IT Support Analyst
Trainline —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Maintenance
Tech Recruiter
Monzo —London
- £45,000 - £65,000 a year
- Full-time
- Travel
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
Entry Level Support Engineer
OSTTRA —London
- Full-time
- Computer Science
- Windows
- Bachelor's degree
- Annual leave
Quick apply
Team Leader
Gail's Bakery —London
- £13.80 an hour
- Full-time
- Leadership
- Employee assistance programme
- Referral programme
14d
Junior Engineer
Tracer Cloud Inc —London
- Up to £70,000 a year
- Full-time
- AWS
- AI
- Python
- Annual leave
Junior Analytics Engineer
Lendable —London
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Machine learning
- Referral programme
Security Manger
UniTrust —Poplar
- £63,700 a year
- Full-time
- Management
- Customer service
- Presentation skills
- Employee assistance programme
- Sick pay
Quick apply
PA People and IT
Bupa —London
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- SharePoint
- Employee discount
- Gym membership
Quick apply
IT Support Engineer
Lendable —London
- Full-time
- Hybrid work
- Machine learning
- Scripting
- Computer networking
- Referral programme
8d
Graduate - Operations Transformation Associate
Lendable —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Machine learning
- AI
- Referral programme
Management Accountant - High-Growth Health Tech Start-up (London)
Second Nature —London
- Full-time
- Hybrid work
- Microsoft Excel
- Accounting
Quick apply
Data Analyst
Octopus Legacy —London
- Hybrid work
- SQL
- Communication skills
- Python
- Employee discount
- Life insurance
Quick apply
IT Apprentice
QA Apprenticeships —London
- £25,000 a year
- Full-time
- Customer service
- Windows
- IT
- Health & wellbeing programme
- Employee assistance programme
4d
Customer Experience Associate (FinTech)
Acre Software —London
- Weekend availability
- Remote
- In-person
- Annual leave
- Flexible schedule
Copywriter
Remote —London
- £67,000 - £74,000 a year
- Remote
- English
- Human resources
- Annual leave
- Flexible schedule
Paralegal - Employment
Sky —London
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Employee discount
7d
Data Scientist
Lendable —London
- Full-time
- Hybrid work
- SQL
- Machine learning
- Communication skills
- Referral programme
11d
Data Scientist
Prima —London
- £80,000 - £160,000 a year
- Hybrid work
- English
- Analysis skills
- Maths
- Work from home
Quick apply
Junior Night Buyer
Natoora Ltd —London
- Up to £40,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Bakery
- Employee discount
- Referral programme
Quick apply
13d

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Customer Support Engineer

BookedSolid
London

Quick apply

Job details

Permanent | Full-time
£35,000 - £40,000 a year

Benefits

Casual dress
Cycle to work scheme
Work from home
Employee stock ownership plan

Qualifications

Software troubleshooting
Customer service
Technical support
IT support
Communication skills
Help desk

Full job description

About BookedSolid

BookedSolid is an AI communication platform for allied health, focused on streamlining the administration bottleneck for clinics and clinicians across the UK, EU, Australia and New Zealand.

Founded in late 2024, our mission is to revolutionise communication and front desk accessibility for patients across the allied health sector, so that organisations can focus on using human resources to deliver the best care possible.

Over 1500 healthcare professionals across the world, from small clinics all the way to large healthcare groups, use BookedSolid every day, keeping their patients connected 24/7 through calls, SMS and website chat.

We’re now entering a new phase of growth and are looking to expand our London based team to support our growing customer base.

The Customer Support Engineer Role

Your role as a customer support engineer is to keep customers informed, updated and happy, every step of the way. From giving product tours and assisting with onboarding, all the way to troubleshooting and notifying customers of any updates. You’ll own the whole process from start to finish.

You’ll be sitting in between the customer and product development, passing information across and translating it from technical developer language into something that makes sense to the customer, allowing us to keep moving as a business at the speed we like to!

Your Day To Day:

Communicating with a wide range of customers to assist with onboarding and support requests over email and phone.
Leading demo calls and setup calls where necessary for potential and onboarding customers.
Understanding the product in detail to accurately troubleshoot and keep customers updated quickly.
Manage support tickets to ensure that bugs and custom requests are chronologically logged and kept up to date through the entire cycle.
Work closely with product development to keep track of bug fixes and deployments to the codebase, ensuring customers are informed every step of the way.
Understand the product and track recurring feedback and/or bugs from customers in order to suggest improvements to product development.

What We're Looking For:

2 years minimum of experience as a support engineer in a tech company.
Someone who enjoys the fast paced environment of an early stage startup.
Strong communication skills, particularly over email and phone, whilst balancing technical accuracy with friendliness and easy to understand language.
High standard of problem solving skills in order to diagnose customer issues and understand whether they relate to account configuration, setup or a codebase error.
Someone who has an understanding of web development and technologies.

Other Perks:

A slice of the pie – On top of salary, you’ll get a share of the BookedSolid equity as growth begins to reach new heights.
Pivotal stage of growth – You’ll be joining BookedSolid at a key point in our journey, as we deliver value to a growing number of organisations around the world.
Hybrid working – Flexibility around your working environment, with just 2 days a week required with the team.

Pay: £35,000.00-£40,000.00 per year

Benefits:

Casual dress
Employee stock ownership plan
Work from home

Work Location: Hybrid remote in London

Quick apply

Refine Your Search

health tech jobs in london, eng

Customer Support Engineer

IT Support Analyst

Tech Recruiter

Entry Level Support Engineer

Team Leader

Junior Engineer

Junior Analytics Engineer

Security Manger

PA People and IT

IT Support Engineer

Graduate - Operations Transformation Associate

Management Accountant - High-Growth Health Tech Start-up (London)

Data Analyst

IT Apprentice

Customer Experience Associate (FinTech)

Copywriter

Paralegal - Employment

Data Scientist

Data Scientist

Junior Night Buyer

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