Helpdesk Work, Jobs in London, Eng (with Salaries)

Helpdesk Support Officer
Civic Recruitment Limited —Redbridge
- Administrative experience
- IT
Quick apply
3d
Helpdesk Officer
Barnet Council —London
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- Microsoft Office
- Annual leave
- Flexitime
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
3d
Analyst – Desktop Support New
StepStone Group —London
- Customer service
- Microsoft Office
- Computer networking
6d
IT Support Specialist
Flicknmix Ltd —London
- £28,000 - £33,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
4d
Associate IT Support Engineer (Freelance) Location: London (Hybrid / Onsite)
Kobu Smart Ltd —London
- £12.21 - £25.20 an hour
- Temporary
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Flexitime
- Work from home
Quick apply
14h
IT Helpdesk Specialist
Coveo —London
- Customer service
- IT
- Communication skills
Quick apply
Customer Support Associate
Feebris Ltd —London
- Bachelor's degree
- Business
- Communication skills
- Annual leave
3d
Receptionist
Sodexo —London
- £14.80 an hour
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Employee assistance programme
Quick apply
12d
IT Support Technician
VERNE —London
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- Scripting
Quick apply
13h
Analyst – Desktop Support
StepStone Group —London
- Customer service
- Microsoft Office
- Computer networking
6d
Helpdesk Administrator
CBRE Local UK —London
12d
FM Helpdesk Operator
Bellrock Property and Facilities Management —London
- £27,007.05 a year
- Monday to Friday
- Hybrid work
- Microsoft Outlook
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Second Line Support Analyst – RCJ & Judicial
HM Courts & Tribunal Service —London
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
3d
Freshdesk coordinator
Inspiration Healthcare Ltd —London
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
6d
IT Support Specialist I
Market News —London
- £31,000 - £36,000 a year
- Full-time
- Microsoft Access
- Azure
- Software troubleshooting
- Annual leave
- Employee assistance programme
Quick apply
11d
1st Line Helpdesk Analyst
FluidOne —Woking
- £28,000 - £31,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
SOC Analyst
Waterstons Ltd —London
- £28,000 - £35,000 a year
- Full-time
- Azure
- AWS
- IT
- Employee assistance programme
- Sick pay
IT Helpdesk Specialist, UK
Similarweb —London
- Windows
- Microsoft Office
- Scripting
3d
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Customer service
- Communication skills
- Time management
Quick apply
6d

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Helpdesk Support Officer

Civic Recruitment Limited
Redbridge

Quick apply

Job details

Fixed term contract
3 days ago

Qualifications

Administrative experience
IT

Full job description

3-month contract position with a local authority

Summary

This is a 3-month contract position with a local authority, serving as the first point of contact for all facilities-related queries. The role is crucial for ensuring the efficient coordination, tracking, and resolution of maintenance and service requests across the Council’s estate. It supports the delivery of high-quality Facilities Management services by maintaining accurate records, coordinating contractors, and delivering excellent customer service in a fast-paced environment.

Responsibilities

Serve as the initial contact for clients, contractors, and stakeholders regarding facilities requests.
Log, track, and manage all service requests (emergency and non-emergency) using the CAFM (Civica) system.
Assess and prioritise incoming queries, determining appropriate actions.
Coordinate works with contractors and internal teams to ensure timely completion.
Monitor job progress and proactively follow up on outstanding tasks.
Escalate delays, risks, or service failures to relevant managers.

Requirements:

Essential Experience Required

At least 2 years of experience in an administrative or data input role.
Experience managing high volumes of requests in a fast-paced environment.
Experience using IT systems and databases (CAFM/Civica).

Essential Qualifications Required

GCSEs (or equivalent), including English and Maths.

Additional Information

Working hours: 36 hours per week.
Location: 255 - 259 High Road, Ilford, Greater London, IG1 1NN, United Kingdom.
We operate on a bi-weekly schedule.
The role closes on 13th June 2026, apply ASAP.

To act as the first point of contact for all facilities-related queries, ensuring the efficient coordination, tracking, and resolution of maintenance and service requests across the Council’s estate

Quick apply

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helpdesk jobs in london, eng

Helpdesk Support Officer

Helpdesk Officer

Remote Support Desk Operative

Analyst – Desktop Support New

IT Support Specialist

Associate IT Support Engineer (Freelance) Location: London (Hybrid / Onsite)

IT Helpdesk Specialist

Customer Support Associate

Receptionist

IT Support Technician

Analyst – Desktop Support

Helpdesk Administrator

FM Helpdesk Operator

Second Line Support Analyst – RCJ & Judicial

Freshdesk coordinator

IT Support Specialist I

1st Line Helpdesk Analyst

SOC Analyst

IT Helpdesk Specialist, UK

Helpdesk Co-Ordinator

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