Helpdesk co Work, Jobs in London, Eng (with Salaries)

IT Helpdesk Officer
Southbank Centre —London
- £32,000 - £36,700 a year
- Full-time
- Analysis skills
- Organisational skills
- IT
- Annual leave
- Employee discount
3d
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Customer service
- Communication skills
- Time management
- Annual leave
Quick apply
Helpdesk Administrator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing
Helpdesk Technician
FluidOne —Woking
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme
Facilities & Compliance Co-ordinator
Optim Facilities —London
- £34,000 - £38,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
13d
CUSTOMER SUPPORT SPECIALIST
Sigma Consulting Group —London
- £30,000 a month
- Full-time
- Hybrid work
- Communication skills
Quick apply
Workplace Coordinator
Hearst Networks EMEA —London
- Hybrid work
- Customer service
- Microsoft Office
- Front desk
Corporate Guest Services Manager
Portico Corporate Reception Management —London
- £50,000 a year
- Full-time
- Leadership
- Annual leave
- Life insurance
Quick apply
Front of House Executive - Walworth Town Hall
Savills Management Resources —London
- £32,000 a year
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
4d
Front of House - Receptionist
Royal Surrey NHS Foundation Trust —Epsom
- £13.57 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Workplace Coordinator
Hearst Networks —London
- Hybrid work
- Customer service
- Microsoft Office
- Front desk
Systems Administrator Industry Placement Year (London)
D. E. Shaw & Co., L.P. —London
- Project management
- Linux
- AI
Service Delivery Co-Ordinator
Emcor —Surbiton
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Maintenance
- Employee assistance programme
- Referral programme
Quick apply
Product Expert
Lottie —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- IT
- AI
Assistant Facilities Manager
BNP Paribas —London
- Full-time
- English
- Microsoft Office
- IT
- Annual leave
- Employee discount
4d
Operations Duty Manager
NAA-Jones Lang LaSalle Resources —London
- Part-time
- In-person
Quick apply
14d
Workplace Experience Ambassador
CBRE —London
- Full-time
- Hospitality
- Customer service
- English
Occupier Facilities Manager - Finsbury Circus House, London
Savills Management Resources —London
- Organisational skills
- Leadership
- Time management
Product Expert Commercial • London • Full time • Hybrid £30K – £35K • Offers Equity
Lottie —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- IT
- AI
IT Engineer
GT Stewart Limited —St Albans
- £24,570.00 - £27,007.50 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
Quick apply

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IT Helpdesk Officer

Southbank Centre -
London

Apply Now

Job details

Permanent | Full-time
£32,000 - £36,700 a year
3 days ago

Benefits

Annual leave
Company pension
Employee discount
Sick pay
Free fitness classes

Qualifications

Operating systems
Analysis skills
Organisational skills
IT
Communication skills

Full job description

Description

We are currently looking for a IT Helpdesk Officer to join our Information Technology team on a full time permanent contract.

The successful candidate will join a small but essential team that provides support to the Southbank centre IT Users covering all areas of IT. The Helpdesk is an essential part of the Operations team.

Please download the attached Job Description for a full overview of this role's responsibilities.
If you are viewing on a job board, please paste the following URL into your browser to find the original advert: careers.southbankcentre.co.uk

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.

We endeavour to keep job adverts open for at least two weeks for prospective applicants to apply. However, if we receive a high volume of applications for a role, we reserve the right to close the vacancy early. Therefore, we encourage you to submit your application as early as possible to ensure consideration for shortlisting.

Please note, applications sent via Email or 3rd party agencies will not be considered.

Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.

Key Responsibilities

Experience of working well in a team on an IT ServiceDesk or Desktop support team.
The ability to successfully manage their own IT tickets in their queue with minimal supervision.
To be responsible on keeping all users up to date with any issues that they are dealing with and to collaborate well with their team and others alike.
Assist with the maintenance, support, administration and upgrading of existing IT business systems as requested and approved by the IT Helpdesk Manager.
Help maintain the asset register of SC’s IT assets throughout their life cycle from acquisition to disposal.

Skills & Experience

Demonstrable organisational skills with the ability to work calmly under pressure, multitask and prioritise.
Demonstrable written and verbal communication skills, including the ability to explain technical information clearly.
Demonstrable analytical and troubleshooting skills showcasing their ability to support real time fixes.
Flexible and helpful attitude. In particular, the ability to empathise with IT Helpdesk customers and respond sensitively to their problems, requests, and complaints.
Proficient IT skills, including knowledge of current desktop operating systems and Microsoft / Google productivity tools.

Benefits

As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:

A min 5% pension contribution (going up to 9% depending on employee contribution), from day 1 of employment
28 days annual leave, plus bank holidays
Enhanced sick pay
Enhanced family leave benefits
Up to 30% discounts at onsite retail, food and beverage vendors
Staff ticket offers for SC events
Free entry to Hayward Gallery
Free/discounted entry with other reciprocal organisations
Free staff yoga

About Southbank Centre

We’re the UK’s largest centre for the arts, and a charity that is proud to bring millions of people together on London’s South Bank. Our mission is to make a difference to the lives of artists, audiences and communities through the variety of our programming and spaces. We look after an 11-acre site, which includes the Royal Festival Hall, the Queen Elizabeth Hall, the Purcell Room, and the Hayward Gallery.

If this role appeals to you, and you want to work with us to make the Southbank Centre the world’s most exciting centre for the arts, we would love to hear from you. We know that experience can look different for everyone, and encourage you to share your relevant skills with us whether they are from within the Arts or gained in other sectors.

Apply Now

Refine Your Search

helpdesk co jobs in london, eng

IT Helpdesk Officer

Helpdesk Co-Ordinator

Helpdesk Administrator

Helpdesk Technician

Facilities & Compliance Co-ordinator

CUSTOMER SUPPORT SPECIALIST

Workplace Coordinator

Corporate Guest Services Manager

Front of House Executive - Walworth Town Hall

Front of House - Receptionist

Workplace Coordinator

Systems Administrator Industry Placement Year (London)

Service Delivery Co-Ordinator

Product Expert

Assistant Facilities Manager

Operations Duty Manager

Workplace Experience Ambassador

Occupier Facilities Manager - Finsbury Circus House, London

Product Expert Commercial • London • Full time • Hybrid £30K – £35K • Offers Equity

IT Engineer

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