Housing associate Work, Jobs in London, Eng (with Salaries)

Leasing Associate R0195704 Mylo Aldgate London, United Kingdom Full time
Greystar —London
- Full-time
- Hospitality
- Microsoft Outlook
- English
Residence Life Coordinator, First Year Focus - NYU London
New York University —London
- Weekend availability
- Management
- University
- No degree
- Annual leave
Leasing Associate R0193690 Momento Kew Bridge Brentford, United Kingdom Full time
Greystar —Brentford
- Full-time
- Hospitality
- Microsoft Outlook
- English
Resident Experience Associate
CompassRock International —Croydon
- £32,000 - £33,000 a year
- Weekend availability
- Microsoft Outlook
- Computer literacy
- Writing skills
- Annual leave
- Sick pay
Quick apply
8d
Associate, Asset Management - onsite London - living sector experience required (senior living, hospitality, student living, multi-family, etc)
HCN UK Management Services Ltd —London
- Analysis skills
- Bachelor's degree
- In-person
- Profit sharing
- Employee stock purchase plan
Customer Service Associate R0198667 No. 26 Croydon, United Kingdom Full time
Greystar —Croydon
- Full-time
- Microsoft Outlook
- Sales
- English
1d
VacancyTitle: Assistant Resident Services Manager
Grainger plc —East London
- Full-time
- Remote
- Management
- Customer service
- Annual leave
Growth Associate
Mercor —London
- £55,000 - £65,000 a year
- Full-time
- Communication skills
Relationship Associate
LendInvest —London
- Hybrid work
- Business development
- Organisational skills
- Employee assistance programme
- Employee discount
10d
Account Executive - Public Sector
Gartner —London
- Full-time
- Bachelor's degree
- Travel
- Annual leave
9d
Analyst, Development
HCN UK Management Services Ltd —London
- Bachelor's degree
- Organisational skills
- Communication skills
Customer Service Associate R0196342 Greenford Quay Greenford, United Kingdom Full time
Greystar —Greenford
- Full-time
- Microsoft Outlook
- Sales
- English
Associate - Projects, Development and Construction
Penningtons Manches Cooper LLP —London
- Full-time
- Contracts
Senior Analyst/Associate, Asset Management - onsite London - living sector experience required (senior living, hospitality, student living, etc)
HCN UK Management Services Ltd —London
- Analysis skills
- Bachelor's degree
- In-person
- Profit sharing
- Employee stock purchase plan
Associate, Commercial Real Estate (ideally NQ – 2 years PQE)
Forsters —London
- Full-time
- Communication skills
Associate Solicitor - Housing Litigation
Judge & Priestley LLP —Bromley
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Referral programme
VacancyTitle: Regional Facilities Manager
Grainger plc —London
- Full-time
- Remote
Manager
IMPOWER Consulting —London
- From £60,000 a year
- Full-time
- Hybrid work
- Business development
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
Credit Risk Associate/Senior Associate
LendInvest —London
- Hybrid work
- Employee assistance programme
- Employee discount
Associate Town Planning
Ramboll —London
- Full-time
- Hybrid work
- Business development
- Mentoring
- Communication skills
- Annual leave
Quick apply
12d

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Leasing Associate R0195704 Mylo Aldgate London, United Kingdom Full time

Greystar -
London

Apply Now

Job details

Full-time

Qualifications

Live chat
Hospitality
Customer relationship building
Microsoft Outlook
Filing
English
Microsoft Office Suite
Research
Complaint handling
Cross-selling
Client services
Data entry
Front desk
Cleaning
Residential lettings
Customer interaction
Data collection
Sales and customer service experience
Communication skills
Marketing
Property management
Negotiation

Full job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Leasing Associate delivers all daily operational responsibilities, creating an exceptional 24/7 Resident experience. Day to day duties for the Community include marketing, building maintenance and tenancy administration and delivering an exceptional resident experience. The Leasing Associate actively builds strong relationships with contractors, suppliers and third parties to ensure the Resident experience is seamless and Residents receive service levels which exceed their expectations.

JOB DESCRIPTION

Key Role Responsibilities

Conducts sales and leasing activities including: viewings, following up on enquiries and sales conversions.
Plans and organises daily activities to maximise the time to achieve targeted leasing numbers.
Converts prospects and leads into viewing appointments and bookings to achieve targeted leasing numbers.
Ensures all data capture systems and details of contact are updated in an accurate and timely manner as required.
Welcomes on site enquiries and potential residents in a warm and friendly manner ensuring a first impression of exceptional customer service.
Follows up on receipt of required documentation, contract returns and processes payments.
Conducts scheduled Residents’ apartment visits.
Manages cancellations.
Responds to online (webchat) and email enquiries in a professional and engaging manner.
Supports other communities when required including cross selling based upon potential resident requirements.
Inspects community, tour units and leasing materials are available and takes action to ensure they meet agreed standards for viewings.
Actively understands, updates and improves knowledge of community, amenities, units and local area features.
Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.
Supports Resident events and activities within the Community.
Assists with Community preparations, including move-in and move-out processes.
Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities.
Screens property visitors, guests and contractors.
Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystar’s complaints procedure.
Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living.
Completes Health and Safety compliance activities in line with the Company’s policies and procedures.
Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases.
Register, secure and correctly issue Resident parcels/deliveries.
Proactively attends to or organises ad hoc or minor cleaning requirements.

About You

Good level of general education.
Proficient in the use of Microsoft Office packages including Word, Excel and Outlook.
Proficiency in using property operations software. Training will however, be provided.
Excellent customer service skills and significant experience in a sales role in a similar world class accommodation/hospitality/leisure or reservations/membership environment.
The ability to influence, adapt at pace and be motivated by exceeding customer service and sales targets.
Evidence of organisation skills with the ability to multi task and prioritise whilst maintaining a high level of accuracy and attention to detail.
Culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.
A team player who is evidently approachable and welcoming.
Proactive with a can do attitude and an ability to act autonomously, taking decisions and/or action when required.
Proficient at using online and web tools/resources for gathering and presenting research and information.
High attention to detail in personal presentation.
Fluent English verbal and written communication skills.

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to [email protected].

Apply Now

Refine Your Search

housing associate jobs in london, eng

Leasing Associate R0195704 Mylo Aldgate London, United Kingdom Full time

Residence Life Coordinator, First Year Focus - NYU London

Leasing Associate R0193690 Momento Kew Bridge Brentford, United Kingdom Full time

Resident Experience Associate

Associate, Asset Management - onsite London - living sector experience required (senior living, hospitality, student living, multi-family, etc)

Customer Service Associate R0198667 No. 26 Croydon, United Kingdom Full time

VacancyTitle: Assistant Resident Services Manager

Growth Associate

Relationship Associate

Account Executive - Public Sector

Analyst, Development

Customer Service Associate R0196342 Greenford Quay Greenford, United Kingdom Full time

Associate - Projects, Development and Construction

Senior Analyst/Associate, Asset Management - onsite London - living sector experience required (senior living, hospitality, student living, etc)

Associate, Commercial Real Estate (ideally NQ – 2 years PQE)

Associate Solicitor - Housing Litigation

VacancyTitle: Regional Facilities Manager

Manager

Credit Risk Associate/Senior Associate

Associate Town Planning

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