It field technician Work, Jobs in London, Eng (with Salaries)

1st Line Network Technician
Exponential-e —London
- Phone etiquette
- Communication skills
- Referral programme
Quick apply
1st Line IT Support Technician
London Womens Clinic —London
- £22,500 - £23,500 a year
- Part-time
- Computer literacy
- Health & wellbeing programme
- Annual leave
Quick apply
4d
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Maintenance
- Bachelor's degree
- Flexible schedule
Service Desk Technician - 6 Month FTC
Mayer Brown LLP —London
- Overtime
- Hybrid work
- Microsoft Word
- Writing skills
- No degree
Trainee Architectural Technician
Archilink Limited —London
- From £28,000 a year
- Full-time
- AutoCAD
- Schematics
- CAD
- Work from home
- Sick pay
Quick apply
1d
Senior Technician, IT Infrastructure
Ryan, LLC —London
- Full-time
- Bachelor's degree
- No degree
- Travel
- Gym membership
IT Incident Management & Resolution Engineer
Partners Group —London
- Full-time
- Mentoring
- SharePoint
- In-person
IT Field Technician
Churchill Retirement PLC —Byfleet
- Full-time
- Travel
- SharePoint
- In-person
- Employee assistance programme
- Sick pay
Data Centre Technician - Docklands, England
CoreWeave Europe —London
- No degree
- Travel
- Computer networking
- Employee assistance programme
Quick apply
Data Centre Technician , Data Centre Operations
Amazon Data Services UK Limited —Slough
- 12 hour shift
- Computer Science
- Bachelor's degree
- Travel
Support Engineer, Cinema Support
Dolby —London
- Weekend availability
- Bilingual
- Bachelor's degree
- Travel
5d
Onsite Audio Visual Support Technician
AVI-SPL —London
- Weekend availability
- Computer literacy
- Maintenance
- Computer skills
- Employee assistance programme
- Referral programme
CAD Technician
MHB Consultants —Croydon
- Civil engineering
- Databases
- Communication skills
- Annual leave
ICT Technician - Schools
hireful —Wembley
- £29,000 - £33,000 a year
- Full-time
- School
Quick apply
Senior IT Customer Support Analyst, Desktop Support
KBR —Leatherhead
- Full-time
- Computer Science
- Supervising experience
- Presentation skills
BMS Mechanical Controls Consultant (Building Technology Systems)
WSP —London
- Part-time
- Hybrid work
- Analysis skills
- HVAC
- Flexitime
- Work from home
Laboratory & Cleanroom Technician
University College London —London
- £31,904 - £35,575 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
5d
Global Tier 1 Service Desk Technician
KBR —Leatherhead
- Weekend availability
- Hybrid work
- Computer Science
- Communication skills
- Annual leave
- Flexible schedule
AV Onsite Technician
NEP Group Inc. —London
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
Sr IT Systems Engineer
Palo Alto Networks —London
- Full-time
- Google Suite
- Analysis skills
- Bachelor's degree

I want to receive the latest job alerts for it field technician in london, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

1st Line Network Technician

Exponential-e -
London

Quick apply

Job details

Benefits

Referral programme

Qualifications

Technical troubleshooting
CCNA
JNCIA
Ticket management
Incident reporting preparation
Service restoration
Ticket management systems
Customer support
Customer interaction
Network monitoring
Phone etiquette
Fault diagnosis and repair
Communication skills
Help desk

Full job description

Exponential-e

Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company.

We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do.

24/7 Shifts - 2 days (7am - 7pm), followed by 2 nights (7pm - 7am), followed by 4 days off

Overall purpose of the job:

Day to day running of the Service Desk providing client support with a focus on providing a high level of customer service.

Key responsibilities for this job:

First line support handling customer enquiries and support issues using our ticketing system
Proactive network monitoring of alarms and traps for our customers via our monitoring tools
Troubleshooting circuit faults and working with carriers to achieve fault resolution
Driving fault resolution to ensure SLA's are not breached
Ensure issues are handled effectively by following our SLA Guidelines
Escalation of faults/outages in accordance with Exponential-e procedures
Taking immediate corrective action to restore services
Maintain professional working relationships with customers, suppliers and work colleagues
Creating incident reports/notifications for customer distribution
Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

Knowledge and experience required:

Passion for working in the networking field and eager to learn and progress.
Experience of working within a customer focused role.
Knowledge of CompTIA Networking, JNCIA or CCNA certification.
Excellent verbal and written communication skills with a professional phone manner
Flexible approach with the ability to work effectively under pressure.
Ability to work in a team with little supervision using own initiative.
Responsible and willingness to take ownership of critical faults.
Positive and professional attitude.

Our People

Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation.

Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape.

Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.

Quick apply

Refine Your Search

it field technician jobs in london, eng

1st Line Network Technician

1st Line IT Support Technician

IT Desktop Support

Service Desk Technician - 6 Month FTC

Trainee Architectural Technician

Senior Technician, IT Infrastructure

IT Incident Management & Resolution Engineer

IT Field Technician

Data Centre Technician - Docklands, England

Data Centre Technician , Data Centre Operations

Support Engineer, Cinema Support

Onsite Audio Visual Support Technician

CAD Technician

ICT Technician - Schools

Senior IT Customer Support Analyst, Desktop Support

BMS Mechanical Controls Consultant (Building Technology Systems)

Laboratory & Cleanroom Technician

Global Tier 1 Service Desk Technician

AV Onsite Technician

Sr IT Systems Engineer

I want to receive the latest job alerts for it field technician in london, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected