It support analyst (1st line) Work, Jobs in London, Eng (with Salaries)

Deskside Support Analyst
News Corp —London
- Customer service
- Windows
- Microsoft Office
8d
1st Line Support Analyst
Aquis Exchange —London
- Hybrid work
- Spanish
- Microsoft Office
- IT
Quick apply
First Line Service Desk Analyst
T-Tech —London
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
Quick apply
1st Line Support Analyst
Fluidone —Chessington
- £24,000 a year
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
Quick apply
Junior IT Analyst Support Specialist (London, UK)
Alantra —London
- Full-time
- Microsoft Powerpoint
- Azure
- Microsoft Office
12d
Service Desk Analyst
Kingston and Richmond NHS Foundation Trust —London
- £33,262 - £36,027 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Employee assistance programme
8d
Service Desk Analyst
NPL —Teddington
- Windows
- Microsoft Office
- IT
11d
Service Desk Analyst
JCDecaux —London
- Full-time
- Customer service
- English
- Windows
2nd Line Support Analyst
Fluidone —Chessington
- £35,000 a year
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Quick apply
Technology Operations Analyst
Starling —London
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Quick apply
3rd Line Support Analyst
Fluidone —Chessington
- £35,000 - £40,000 a year
- Azure
- Windows
- SQL
- Employee assistance programme
Quick apply
Service Delivery Analyst
Toro Risk Solutions —London
- £30,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- AWS
- Annual leave
Quick apply
8d
Selling System Support Analyst
Your Golf Travel —London
- £28,000 - £30,000 a year
- Hybrid work
- Analysis skills
- Project management
- Organisational skills
- Annual leave
- Employee assistance programme

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1st Line Support Analyst
Aquis Exchange —London
1st line desktop, voice and remote access support across Aquis offices and remote users. Aquis Data generates revenue from the sale of data derived from Aquis…
Quick apply
Deskside Support Analyst
News Corp —London
They will provide assistance with technical issues, questions, and requests submitted by our customers via remote access, through telephone, e-mail, ticketing…
8d

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it support analyst (1st line) jobs near london, eng

Deskside Support Analyst

News Corp -
London

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Job details

8 days ago

Qualifications

SCCM
Customer service
Windows
Microsoft Office
Adobe Creative Suite
Bachelor's degree
Mac OS
ServiceNow
IT
Communication skills
Active Directory

Full job description

Job Description :

Role - Deskside Support

Location - London (News Building)

Job Description

News Corp Global Technology is looking for a Deskside Support Analyst to provide internal facing technical support for our employees and contractors. The ideal candidate should have a passion for technology, and a desire to help people in a fast-paced environment and find solutions. The individual in this role has a wide scope of responsibilities including PC, Mac, networking, SCCM, Active Directory, Office 365, and more. They will provide assistance with technical issues, questions, and requests submitted by our customers via remote access, through telephone, e-mail, ticketing system, and/or hands on intervention as needed. Deskside Support Analysts are responsible for coordinating appropriate interactions to address every request to resolution.

What you’ll do:

Work directly with end-users in person and remotely to resolve complex IT problems.

Image, deploy, and maintain IT hardware including desktops, laptops, monitors, docking stations, and printers.

Installation, configuration, and troubleshooting of:

o MAC and Windows OS

o Various software and applications

o Basic network configurations

Resolves 1st and 2nd level support issues concerning hardware, software, networking, active directory, applications, and telecommunications.

Provides support for software with emphasis on Microsoft® Windows and Office products, Apple OSX, Adobe creative suites, and other in-house applications

Conference room video and audio support (Zoom and Google Hangouts)

Owns ServiceNow incidents and requests performs follow-ups and ensures proper closure is reached and communicated.

Support all models of cellular/tablet devices, including Android, IOS, and mobile operating systems

What you’ll need:

Two-year or Bachelor’s Degree (Preferred) in computer sciences or minimum 2 years previous working experience in a corporate IT environment

PC and Mac hardware skills, network printers, and computer networks

Excellent oral and written communication skills

Customer service-oriented, team player, good listener

Ability to lift 30 lbs., and agility to work under desks at times

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic.

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [email protected] . Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.

News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV) is a global, diversified media and information services company focused on creating and distributing authoritative and engaging content and other products and services. The company comprises businesses across a range of media, including: information services and news, digital real estate services and book publishing. Headquartered in New York, News Corp operates primarily in the United States, Australia and the United Kingdom, and its content and other products and services are distributed and consumed worldwide. More information is available at: http://newscorp.com.

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it support analyst (1st line) jobs in london, eng

Deskside Support Analyst

1st Line Support Analyst

First Line Service Desk Analyst

1st Line Support Analyst

Junior IT Analyst Support Specialist (London, UK)

Service Desk Analyst

Service Desk Analyst

Service Desk Analyst

2nd Line Support Analyst

Technology Operations Analyst

3rd Line Support Analyst

Service Delivery Analyst

Selling System Support Analyst

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