Palantir technologies Work, Jobs in London, Eng (with Salaries)

Support Analyst
Palantir —London
- Weekend availability
- Remote
Quick apply
Databricks & Palantir Analytics – Graduate Trainee
SCOR —London
- Full-time
- Analysis skills
- Agile
Junior C# Full Stack Developer
Palantir —London
- Communication skills
Quick apply
Technical Writer
Palantir Technologies —London
- Full-time
- Scripting
- Software development
- In-person
- Work from home
Software Engineer, Internship - Infrastructure
Palantir Technologies —London
- Software development
- In-person
- Internship
- Work from home
Full Stack Software Engineer - Application Development
Palantir Technologies —London
- Full-time
- In-person
- Communication skills
- Work from home
Support Engineer
Palantir Technologies —London
- Full-time
- Travel
- Mentoring
- Computer networking
- Work from home
Construction Robot Operator, UK
Monumental —London
- Full-time
- Software troubleshooting
- Engineering
- English
Software Engineer, Internship
Palantir Technologies —London
- Java
- In-person
- Internship
- Work from home
Deployment Strategist
Palantir Technologies —London
- Full-time
- Travel
- In-person
- Analytics
- Work from home
Product Designer, Internship
Palantir Technologies —London
- In-person
- Internship
- Communication skills
- Work from home
9d
Software Engineer
SolveAI —London
- Full-time
- APIs
Data Scientist
EXL Service —London
- Full-time
- Hybrid work
- AI
- Communication skills
- Employee stock purchase plan
5d
Software Engineer, New Grad
Palantir Technologies —London
- Full-time
- In-person
- Work from home
Senior Front End Web Developer
Palantir —London
- Mentoring
Quick apply
Production Engineer - Database Operations
Palantir Technologies —London
- Full-time
- Software troubleshooting
- In-person
- Communication skills
- Work from home
AI Solutions Architect
QAD, Inc. —London
- £90,000 - £110,000 a year
- Full-time
- Remote
- ERP systems
- AWS
- AI
- Annual leave
- Life insurance
Quick apply
10d
Software Engineer, New Grad - Infrastructure
Palantir Technologies —London
- Full-time
- In-person
- Work from home
Founding Engineer, Agent Systems
HelmGuard Technologies, Inc. —London
- Full-time
- Master's degree
- APIs
- AI
Quick apply
AI Solutions Architect
QAD —London
- £90,000 - £110,000 a year
- Full-time
- Remote
- ERP systems
- AWS
- In-person
- Annual leave
- Life insurance
10d

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Support Analyst

Palantir -
London

Quick apply

Job details

Permanent

Qualifications

Technical troubleshooting
Client engagement
Incident queue management
Ticket management
Ticket management systems
Technical support incident logging
Technical writing
Customer support
Customer interaction
Application support
Root cause analysis
Remote diagnostics

Full job description

Company Description

Palantir Solutions is the largest, independent and dedicated provider of integrated economic and planning products and services to the upstream oil and gas industry with offices in the UK, US, Australia, Canada, Colombia, India and Singapore.

Palantir provides a work environment that is entrepreneurial, fast-paced and varied. Our employees are expected to be pro-active self-starters, comfortable working either independently or as part of a team and commercially minded. Everyone at Palantir takes pride in delivering solutions that exceed client expectations and developing new ideas to enhance our services and products. We are currently recruiting Support Analysts to join our team.

Job Description

Palantir’s support team is not just a software help desk. Palantir Support Analysts engage in deep problem solving primarily related to our industry leading software products. Our diverse products require domain expertise in reserves management, economic analysis, financial forecasting and portfolio management. The majority of cases involve critical thinking and good understanding of the business problem that is to be solved. The main responsibilities of a Support Analyst include the following:

Main Responsibilities

First point of contact for responding to internal and external application support queries, providing exceptional support over both telephone and email channels.
Remotely connect to user’s computers to determine minimal reproduction steps, solving if possible or providing concise details to development for further analysis and resolution.
Appropriately prioritize cases and escalate those of high urgency to the Support Manager.
Ensure protocol is followed according to Palantir’s support policy which includes logging all cases in our ticketing system and respecting SLA response and resolution times.
Foster client relationships that arise from support interactions.
Improve products and processes by identifying reoccurring problems that are reported.
Contribute articles to the technical knowledge base.
Ability to work irregular hours on occasion such as weekends.

Qualifications

Background in technical discipline such as Computer Science, Engineering, Economics, Math, or Physics is preferred with a passion for problem solving.
Ability to communicate effectively with both non-technical users and highly technical users.
Ability to prioritise and balance multiple tasks.
Willingness to research and figure out complex software systems.
Desire to make things more efficient.

Additional Information

We want only the best people for our company. Our people are self-starters, work independently with the latest technology and with an exceptionally intelligent team. Our interviews will require personality, aptitude and skill tests. This is a fantastic opportunity to join a successful and rapidly expanding global organisation.

Quick apply

Refine Your Search

palantir technologies jobs in london, eng

Support Analyst

Databricks & Palantir Analytics – Graduate Trainee

Junior C# Full Stack Developer

Technical Writer

Software Engineer, Internship - Infrastructure

Full Stack Software Engineer - Application Development

Support Engineer

Construction Robot Operator, UK

Software Engineer, Internship

Deployment Strategist

Product Designer, Internship

Software Engineer

Data Scientist

Software Engineer, New Grad

Senior Front End Web Developer

Production Engineer - Database Operations

AI Solutions Architect

Software Engineer, New Grad - Infrastructure

Founding Engineer, Agent Systems

AI Solutions Architect

I want to receive the latest job alerts for palantir technologies in london, eng

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