Platinum recruitment Work, Jobs in London, Eng (with Salaries)

Customer Experience Advisor
Rendall & Rittner —London
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
14d
Qualified Bank/Sessional Residential Child Care Workers
Five Rivers Child Care Ltd —Orpington
- £13.09 - £14.71 an hour
- Weekend availability
- Childcare
- Working with children
- IT
- Annual leave
- Flexible schedule
Quick apply
Data Analyst
Johnson Matthey —London
- Full-time
- Oracle
- ERP systems
- SQL
- Employee assistance programme
Receptionist
Amey Ltd —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
International Account Coordinator - Merrell - 12M FTC London, England
Wolverine Worldwide —London
- Spanish
- Microsoft Excel
- Microsoft Office
7d
Operator I: Entry Level Operator
Johnson Matthey —Enfield
- Full-time
- English
Employee Relations Advisor
Shoosmiths —London
- Microsoft Office
- Analysis skills
- Human resources
Management of Change (MOC) Coordinator
Johnson Matthey —Enfield
- Full-time
- Engineering
- Employee discount
6d
Senior Commodities Logistics Analyst, Futures, Capital Markets (London)
Royal Bank of Canada —London
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
5d
Partnership Accountant (18 Month FTC)
Shoosmiths —London
- Microsoft Excel
- Accounting
- Communication skills
14d
Community & Amenities Manager
NAA-Jones Lang LaSalle Resources —London
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
5d
Weekend Facilities Assistant
Amey Ltd —Godstone
- £14.12 an hour
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
MPS Field Engineer
Commercial —South East London
- £36,000 - £39,000 a year
- Full-time
- IT
- In-person
- Employee assistance programme
Quick apply
Head of Communications
Amey Ltd —London
- Hybrid work
- Analysis skills
- Organisational skills
- Leadership
- Employee discount
Quick apply
8d
Banking & Finance Associate
Burges Salmon —London
- Hybrid work
- Financial services
- Banking
Insurance Lead
Johnson Matthey —London
- Full-time
- Travel
- Communication skills
- Employee discount
Senior Business Analyst - Applied AI and Innovation
TIEVA —London
- £65,000 - £80,000 a year
- Full-time
- Remote
- IT
- AI
- Free parking
- Employee assistance programme
Quick apply
1d
Laboratory Team Leader
Johnson Matthey —Enfield
- Full-time
- Continuous improvement
- Leadership
- Employee discount
2d
Site Process Safety Engineer
Johnson Matthey —Enfield
- Full-time
- Engineering
- In-person
- Communication skills
- Employee discount
Women’s Health Department Manager
HCA Healthcare UK —London
- Full-time
- Management
- Employee discount
15h

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Customer Experience Advisor

Rendall & Rittner -
London

Apply Now

Job details

Full-time
14 days ago

Benefits

Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Communication skills

Full job description

CUSTOMER EXPERIENCE ADVISOR

Rendall & Rittner • £Competitive • Head Office, London (Woolwich) • Full-time, Permanent

ROLE OVERVIEW

We’re looking for a Customer Experience Advisor to join our friendly, fast-paced team at Rendall & Rittner’s Head Office in Manchester. This is a role for someone who genuinely cares about people – someone who listens, thinks on their feet and takes pride in delivering a first-class experience, every time.

You’ll be the first point of contact for our customers, handling enquiries by phone and email, resolving issues with empathy and efficiency, and playing a key part in shaping how our residents and clients feel about the service they receive.

ROLE EXPECTATIONS

This is a varied, customer-facing role that calls for strong communication, a calm and positive manner, and the ability to handle multiple priorities at once.

You’ll be expected to take ownership of customer interactions from start to resolution, working collaboratively with colleagues across the business to make sure nothing falls through the cracks.

You’ll need to be comfortable working on a rotational shift pattern between 8am and 8pm, Monday to Friday, with 1 in 4 Saturdays (with a weekday off in lieu), and be committed to delivering consistently high standards regardless of the channel or query type.

WHAT SUCCESS LOOKS LIKE

You’ll be successful in this role if:

Customers feel heard, supported and satisfied with every interaction
Queries and complaints are resolved promptly and professionally
You spot opportunities to improve the customer experience and share them with your team
You contribute positively to team performance and the culture of the department

HOW YOU’LL SPEND MOST OF YOUR TIME

Most days, you’ll be:

Delivering outstanding customer service via phone and email, handling enquiries and resolving issues promptly
Maintaining clear, empathetic communication – ensuring customers always feel heard and supported
Thinking creatively to solve customer problems and prevent issues from escalating
Collaborating with colleagues to deliver a seamless service experience
Staying up to date on Rendall & Rittner’s services and using customer feedback to help improve the experience
Participating in training sessions and continuously developing your skills

WHO THIS ROLE IS FOR

This role suits someone who:

Is passionate about delivering exceptional customer service and making a positive impact
Has excellent communication skills – confident, clear and professional on the phone and in writing
Is a natural problem solver who thinks quickly and stays calm under pressure
Thrives in a team environment and enjoys sharing knowledge to achieve common goals
Is driven to build lasting relationships and consistently improve customer satisfaction

WHAT WE OFFER

Competitive salary and discretionary bonus
25 days’ holiday plus bank holidays
Private medical insurance, life assurance and enhanced family leave
Fully funded training and professional development
Paid sabbaticals as a loyalty reward
Pension scheme and employee assistance programme
Discounts across travel, entertainment, dining, shopping, health and fitness

ABOUT RENDALL & RITTNER

Rendall & Rittner is one of the UK’s most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.

We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.

HOW WE HIRE

Initial conversation with our talent team
Interview focused on experience, judgement and approach

We aim to complete the process within two to three weeks and communicate clearly throughout.

INTERESTED?

Apply with your CV. To speak to our recruitment team directly, call 020 4604 3121 and quote reference “Ref #LI-IG1”. You can also explore Rendall & Rittner on LinkedIn or visit our website for a full list of current openings.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required

Apply Now

Refine Your Search

platinum recruitment jobs in london, eng

Customer Experience Advisor

Qualified Bank/Sessional Residential Child Care Workers

Data Analyst

Receptionist

International Account Coordinator - Merrell - 12M FTC London, England

Operator I: Entry Level Operator

Employee Relations Advisor

Management of Change (MOC) Coordinator

Senior Commodities Logistics Analyst, Futures, Capital Markets (London)

Partnership Accountant (18 Month FTC)

Community & Amenities Manager

Weekend Facilities Assistant

MPS Field Engineer

Head of Communications

Banking & Finance Associate

Insurance Lead

Senior Business Analyst - Applied AI and Innovation

Laboratory Team Leader

Site Process Safety Engineer

Women’s Health Department Manager

I want to receive the latest job alerts for platinum recruitment in london, eng

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