Ramp supervisor Work, Jobs in London, Eng (with Salaries)

Airport Services Duty Supervisor - London Heathrow
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- £22,785 a year
- Weekend availability
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- Employee discount
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- Organisational skills
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- Communication skills
- Annual leave
- Employee assistance programme
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Lift Service Engineer
Orona UK —London
- Driving
- Annual leave
- Employee assistance programme
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Airport Services Duty Supervisor - London Heathrow

Qatar Airways -
London

Apply Now

Job details

9 days ago

Qualifications

Computer literacy
English
Bachelor's degree
Amadeus

Full job description

General Information

Ref #

232960

Location

United Kingdom-London Heathrow

Job family

Not Specified

Closing Date: 2026-07-29

Description

Description
We are pleased to announce an incredibly exciting opportunity to join our Airport Operations team in London Heathrow as an Airport Services Duty Supervisor.

Job Purpose
Supervise and control flight-handling activities such as Flight Editing, Check-in, Transfers, and Boarding, etc., in order to ensure a high service standard. Achieve optimum customer satisfaction and on-time departure of flights. Excellent skill to deal with flight delays, disruptions, denied boarding etc. Deputize Airport Services Duty Officer and/or Airport Representative.

Accountabilities

Acts as a Station coordinator in liaison with GHA and QR Department. Works closely with GHA and all airport departments to ensure that on-time Performance targets are met.
Ensures the progress towards on-time flight closure and passenger boarding Supervises airport team in achieving on-time performance.
Facilitates the Ramp Handling activities in liaison with GHA, Caterers, Fuels, Maintenance, Cargo, and Crew to expedite departure. Works with all departments to ensure on-time performance.
Utilization of maximum resources by planning efficient duty allocation for Customer Service Agents. Ensures efficient use of manpower during duty period.
Reviews aircraft allocations according to the Movement Signals / Late Arrivals / Loads etc. Ensures all departments are aware of operational messages and requirements
Provides support to Airport Services Duty Officer in case of Flight Disruptions, Misconnections, and Denied Boarding and ensures passengers are provided with all possible facilities. Ensures passengers are provided with full support during any disruption on his shift.
Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit.
Any other operational tasks/responsibilities as may be assigned by the Airport Services Manager.

Qualification

Qualifications

Bachelors Degree or equivalent
Fluent in English both written and spoken
Advanced Customer Relations trainings such as Passenger services (Altea), Baggage Services (World Tracer), Ground operations (GSM/GOM), Dangerous goods Regulations, weight and balance, Sound knowledge of Amadeus Reservations & Ticketing, including ID/AD tickets (Industrial/Agent Discounted tickets)
High computer literacy
5 years of job-related experience required

You must also have the right to live and work in the UK to be considered for this role

How to apply
If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form. Please ensure your CV is uploaded in English.

https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=232960

Apply Now

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ramp supervisor jobs in london, eng

Airport Services Duty Supervisor - London Heathrow

Repairs Supervisor

Operations Apprentice

Repairs Estimator (London Centre)

Lift Service Engineer

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