retail experience manager Work, Jobs in london, eng (with Salaries)

General Manager - Samsung Experience Store
Partner Retail Services —London
- From £55,000 a year
- Full-time
- Management
- Retail management
- Leadership
- Employee discount
Quick apply
Team Member - Part Time
Lovisa —London
- £8.00 - £12.71 an hour
- Part-time
- Employee discount
- Referral programme
Quick apply
9h
Senior Retail & Visitor Experience Manager
DESIGN MUSEUM —Kensington
- Up to £45,000 a year
- Weekend availability
- Analysis skills
- Driving
- Retail management
1d
Area Manager- bread&truffle.
Bread & Truffle —London
- £45,000 - £48,000 a year
- Part-time
- Hospitality
- Management
- Customer service
- Store discount
- Employee discount
Quick apply
2d
Club Manager
Padium —London
- £40,000 - £42,000 a year
- Full-time
- Hospitality
- Management
- Team management
Quick apply
Senior Customer Experience Manager
Macmillan Cancer Support —London
- £55,000 - £61,000 a year
- Hybrid work
- Management
- Customer service
- Continuous improvement
- Employee discount
- Flexible schedule
8d
Retail Experience Manager
Kew Gardens —Kew Gardens
- £44,479 a year
- Full-time
- Merchandising
- Analysis skills
- IT
- Annual leave
- Employee assistance programme
Duty Operations Manager
Science Museum Group —London
- £39,884 a year
- Full-time
- School
- Annual leave
- Employee assistance programme
1d
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Service Reception Manager BMW Heathrow
Berry BMW —London
- From £38,000 a year
- Full-time
- Customer service
- Team management
- Front desk
- Life insurance
Quick apply
3d
Trainee Manager
CLOUT COMMUNICATIONS LTD —London
- £25,000 - £35,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Gym membership
Quick apply
1d
Regional Manager
Card Factory —London
- £56,050.35 a year
9d
Counter Associate - 'The Ordinary' - John Lewis, Oxford Street
DECIEM —London
- Part-time
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Retail Store Manager | Masonville Place | London, ON
Arc'teryx —London
- £83,500 - £104,500 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1d
ZARA VISUAL COMMERCIAL LONDON
INDITEX —London
- Full-time
- Customer service
- Analysis skills
- Mentoring
Quick apply
Operations Manager
UOE —London
- £70,000 a year
Retail Experience Manager
Totême —London
- Full-time
- Hospitality
- Merchandising
- English
Ticket Office & Operations Assistant
Absolute Taste —London
- Up to £36,000 a year
- Weekend availability
- Supervising experience
- IT
- Leadership
Quick apply
HUMAN RESORCES PEOPLE MANAGER OYSHO & ZARA HOME
INDITEX —London
- Full-time
- Management
- Driving
- Travel
Quick apply
9d
Office Manager
Brainlabs —London
- Hospitality

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General Manager - Samsung Experience Store

Partner Retail Services -
London

Quick apply

Job details

Full-time
From £55,000 a year

Benefits

Employee discount

Qualifications

Management
Performance management
Retail management
Leadership
Communication skills

Full job description

PRS is a Real Living Wage Employer and is very excited to have been voted a Financial Times Best Employer for 2026

Job Title: General Manager

Salary: From £55,000 - negotiable

Bonus: 20% potential

Location: Samsung Experience Store, London Stratford

Are you a dynamic and results-driven leader with a passion for technology and customer service? Do you thrive in a fast-paced environment and love inspiring a team to achieve greatness? If so, we have an exciting opportunity for you!

Role Summary:

As the General Manager, you will play a pivotal role in driving the success of the store by aligning with the PRS& Samsung brand and ethos. Your mission will be to deliver exceptional customer service, ensure operational compliance, and introduce Samsung products that enhance customers' connected lives.

Core Responsibilities:

Health & Safety: You'll lead by example, ensuring the highest standards of health and safety across the store, creating a safe and welcoming environment for customers and colleagues alike.
Store Standards Expert: Maintaining impeccable store standards will be a top priority for you. Your keen eye for detail will ensure that the store always looks its best, providing an inviting shopping experience for customers.
Team Leadership: Managing and inspiring colleagues across all departments will be essential to foster a high-performing and motivated team. You'll set clear expectations and provide direction while encouraging your team to embody PRS& Samsung values.
Operational Excellence: You'll follow and uphold the PRS& Samsung processes, guidelines, and policies to ensure seamless operations and efficiency throughout the store.
Shift Management: As a key holder, you'll take charge of general shift management, making sure all daily tasks are carried out smoothly.
Resource Management: Managing resources effectively will be crucial, ensuring budgets are adhered to and optimized across various areas.

Deliverables:

Shop Floor Excellence: Your focus on shop floor management will ensure a seamless customer experience.
Performance Management: You'll observe and track performance metrics across the team, providing valuable insights and feedback.
Customer Experience: Delivering a great brand experience will be at the heart of your role, encompassing both sales and service.
Team Development: You'll manage all sales colleagues, providing performance reviews, conducting coaching sessions, and mentoring to promote their growth.
Training Compliance: Ensuring that all colleagues are up to date with their training metrics.
Market Analysis: Analysing local market changes that may impact on trade to stay ahead of the competition.

Evidencable Knowledge, Skills and Experience:

Experience in people management, leadership and direction –setting a clear direction for your team, inspiring others, and able to articulate our values with conviction
Communication and influencing skills that generate commitment and loyalty
Passionate about people –from customers to stakeholders
The ability to prioritise workloads while balancing a multiskilled team's deployment in a multilevel site
A commercially minded approach to retail
The ability to adapt quickly to changing circumstances and to promote the benefits of change to those around you
Previous high level retail management experience is essential
Knowledge of the Samsung eco system and a love for all things tech
Constantly challenges own knowledge and drives own learning
Can effectively demonstrate ability in managing large teams (30+)
Evidence of people development and future succession planning
Effective stakeholder management

Why join us?

At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You'll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product, Customer Journey, and Management Development Programmes.

What we can offer you:

Samsung Employee Discount Portal
Birthday Holiday
Monthly Bonus Potential
Retail Trust wellbeing platform access
Virtual GP access
Discounts on household brands through Retail Trust
Seeded Devices – including the latest Flagship Device!

#INDHIGH

Quick apply

Refine Your Search

retail experience manager jobs in london, eng

General Manager - Samsung Experience Store

Team Member - Part Time

Senior Retail & Visitor Experience Manager

Area Manager- bread&truffle.

Club Manager

Senior Customer Experience Manager

Retail Experience Manager

Duty Operations Manager

Head Of Customer Experience

Service Reception Manager BMW Heathrow

Trainee Manager

Regional Manager

Counter Associate - 'The Ordinary' - John Lewis, Oxford Street

Retail Store Manager | Masonville Place | London, ON

ZARA VISUAL COMMERCIAL LONDON

Operations Manager

Retail Experience Manager

Ticket Office & Operations Assistant

HUMAN RESORCES PEOPLE MANAGER OYSHO & ZARA HOME

Office Manager

I want to receive the latest job alerts for retail experience manager in london, eng

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