Room service manager Work, Jobs in London, Eng (with Salaries)

Hotel Manager
Atlas Hotels —Chingford
- Up to £49,250 a year
- 8 hour shift
- Customer service
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
3d
Corporate Guest Services Manager
Portico Corporate Reception Management —London
- £50,000 a year
- Full-time
- Leadership
- Annual leave
- Life insurance
Quick apply
3d
Front Office Manager
Vignette Collection —London
- Weekend availability
- Management
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
5d
General Manager
Bill's Restaurants —London
- £65,500 a year
- Overtime
- Employee discount
Quick apply
Area Operations Manager - Early Years
Slough Borough Council —Slough
- £54,556 - £60,085 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
Quick apply
10d
General Manager
BAO —London
- £50,000 - £58,000 a year
- Overtime
- Hospitality
- Bar
- Organisational skills
Quick apply
6d
assistant hotel manager
citizenM —London
- £3,849 a month
- Weekend availability
- English
- Hotel
- Analysis skills
- Employee assistance programme
- Flexible schedule
Quick apply
Guest Service Manager
Holiday Inn Express Limehouse —London
- Full-time
- Maintenance
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Assistant General Manager
The Palomar —London
- £55,000 a year
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
Control Room Operator (Operations Control Centre)
1st Ace Security Ltd —Bromley
- Up to £41,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Employee assistance programme
Quick apply
8d
Reception Manager/Concierge Monday - Friday
CH&CO —London
- £40,170 a year
- 8 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
- Employee discount
General Manager
Delamina EAST —Shoreditch
- £50,000 - £53,000 a year
- Full-time
- Bar
- Management
- In-person
- Employee discount
- Referral programme
Quick apply
6d
Hotel Manager
St Ermin's Operating UK Limited - Executive Office —London
- Up to £95,000 a year
- Full-time
- Hotel
- Leadership
- Communication skills
Quick apply
18h
Assistant General Manager
The Blues Kitchen Camden —London
- £250 an hour
- Weekend availability
- Hospitality
- Organisational skills
- Restaurant
- Referral programme
Quick apply
12d
Assistant Manager
Big Mamma —London
- £56,229 a year
- Full-time
- Restaurant
- Annual leave
- Employee discount
Quick apply
Hotel General Manager
Camden Town Hotel —London
- Up to £55,000 a year
- Weekend availability
- Microsoft Excel
- Management
- English
- Employee discount
Quick apply
12h
Assistant Manager
Electric Star Ltd —East London
- £45,000 - £48,000 a year
- Full-time
- Hospitality
- Bar
- Sales
- Employee discount
Quick apply
4d
Office Manager - London
Humanoid —London
- Full-time
- Organisational skills
- Annual leave
- Sick pay
Quick apply
Guest Services Manager - Nights
InterContinental —London
- £45,512.61 a year
- Overtime
- Microsoft Office
- Hotel
- Leadership
- Employee discount
- Life insurance
Office Manager & Executive Assistant
Vantage Data Centers UK Management Company Ltd —London
- Microsoft Outlook
- Customer service
- Administrative experience
- Annual leave
Quick apply

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Hotel Manager

Atlas Hotels -
Chingford

Quick apply

Job details

Permanent
Up to £49,250 a year
3 days ago

Benefits

Discounted or free food
Company pension
Employee discount
Referral programme

Qualifications

Customer service
Continuous improvement
Leadership
Hotel experience

Full job description

Hours: 40 hours across 5 days per week

Salary: up to £49,250 per annum

Atlas Hotels is hiring a Hotel Manager right now at the Holiday Inn Express London Chingford

Have you got previous experience of leading a team in a Hotel Operations environment? Great! - Our Hotel Managers are the driving force behind the success of our hotels; responsible for creating a rewarding place to work for our people and ensuring our guests have a great experience. Great Hotel Managers focus on employee engagement and delighting guests, all whilst being accountable for running a profitable, safe and well-maintained hotel.

In return you will receive great benefits including:

Hotel rooms across our 59 hotels (Holiday Inn Express, Hampton by Hilton and Holiday Inn) at only £25 per night, with 50% off food and drink
Worldwide substantial employee discount at 6,600+ IHG Hotels across the globe
A bonus cash payment every year from 2 years' of service as a 'thank you' for staying with Atlas Hotels
Atlas Friends & Family Discount, offering up to a 45% discount for Friends & Family of Atlas employees
Monthly cash rewards through our reward and recognition platform
HSF Health Plan free for every employee, giving you money off dental/optical appointments and other health costs for you and your family
Access to HSF Perkbox which provides deals and discounts from the biggest brands
Online GP service, access to free counselling and wellness support with a 24 hour helpline
Auto-enrolment pension scheme through The People's Pension
Employee referral programme paying out £250 for every great person you refer to us that passes their probation
Employee of the Quarter programmes in every site and a prestigious annual awards ceremony
A rota for the next 4 weeks, meaning you can work in hospitality but still have a life outside of work
Free/discounted food when on shift
Performance-related bonus of up to 20%

So what does a Hotel Manager do?

Your Team:

Responsible for performance, development and retention of the hotel team, an understanding of what makes your team tick and how to best lead, engage with, motivate and recognise them
Understand and role model the Atlas values, regularly spending time with the team to communicate the purpose, strategic priorities and hotel targets
Nurture a learning culture within your hotel, prioritising learning, feedback, growth and skill development of your team to retain talent and create future leaders
Responsible for the recruitment and onboarding of new Team Members, ensuring they receive a thorough 'Atlas Hero' Induction and positive probationary experience
Responsible for rewarding great performance consistently, fairly and regularly, to create and maintain a culture of recognition where employees feel appreciated
Ability to manage people and take on tough conversations where necessary to manage performance or behaviours that fall behind the Atlas standards
Respect employees home lives and cultivate a work life balance, providing 4 weeks worth of rotas, taking a fair approach to rostering
Ensuring Team Members understand and follow Atlas Standing Operating Procedures at all times

Your Guests and Your Hotel:

Responsible for ensuring every guest has a great experience, would stay again and would recommend the hotel to others
Role model excellent guest interactions on a daily basis, supporting with service recovery, ensuring every guest leaves happy
An understanding of guest feedback, interpreting trends and creating action plans to increase areas of dissatisfaction/ low score drivers and engaging with stakeholders outside of your hotel (Divisional Manager and Central Support)
Responsible for ensuring the hotel passes all evaluations an audits with flying colours
As a 24-hour operation, 20% of your time will be spent outside of Monday–Friday, 7am–6pm, giving you the chance to be visible across all shifts, support your team, and truly shape the guest experience

What Experience do I need?

Experience leading a team to success in a fast paced customer facing service environment
Experience managing costs within your control for your property, in line with personal objectives and KPI's
Experience of working in an environment with clear frameworks and standard operating procedures
Leading an operational team with various skills and specialisms
Experience coaching Team Members to reach their full potential as well as taking on the tough conversations when required

What Skills do I need?

Hotel Managers must work 20% (8 hours) outside Monday–Friday, 7am–6pm, averaged over four weeks
Leadership skills
Engaging style, able to motivate others towards a shared goal
Employee engagement skills; understanding of motivational and engagement practises
Good level of emotional intelligence; understands own and others emotions, ability to unite teams behind a goal and inspire action
Communicative, able to communicate effectively at all levels
Organised and systematic
Excellent customer service skills
Drive Continuous Improvement in self and others

Applicants will be invited to take a psychometric test online as part of our hiring process. This is an opportunity to showcase your skills and abilities in a fair way. After you complete the assessments, you will receive a copy of your Workplace Insights in your email. Your unique profile identifies your strengths and potential challenges, heightening your self-awareness and helping you understand how to relate better to others in the workplace.

So why not? Click ‘apply’ now to become our Hotel Manager and enter into a World of Opportunity!

#IND123

Quick apply

Refine Your Search

room service manager jobs in london, eng

Hotel Manager

Corporate Guest Services Manager

Front Office Manager

General Manager

Area Operations Manager - Early Years

General Manager

assistant hotel manager

Guest Service Manager

Assistant General Manager

Control Room Operator (Operations Control Centre)

Reception Manager/Concierge Monday - Friday

General Manager

Hotel Manager

Assistant General Manager

Assistant Manager

Hotel General Manager

Assistant Manager

Office Manager - London

Guest Services Manager - Nights

Office Manager & Executive Assistant

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