Senior events ops manager Work, Jobs in London, Eng (with Salaries)

Sr. Manager Ops Concessions, EU Quality
Amazon UK Services Ltd. —London
- Full-time
- Management
- Engineering
- Bachelor's degree
12d
Senior Workforce & Planning Manager
HeliosX —London
- Remote
- Microsoft Excel
- Analysis skills
Quick apply
Senior Product Manager (Superapp)
Lendable —London
- Full-time
- Hybrid work
- SQL
- Machine learning
- Product management
- Referral programme
Merchandising & Marketing Manager
Build-A-Bear Workshop —Slough
- Full-time
- Hybrid work
- Marketing
- Merchandising
- No degree
Customer Success Manager
Stotles —London
- £45,000 - £65,000 a year
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Gym membership
11d
Senior Product Manager - Savings
OakNorth —London
- Full-time
- Hybrid work
- Communication skills
- Work from home
Quick apply
12d
Marketing Manager - Membership Retention
PEI Group —London
- Bachelor's degree
- Marketing
Resource Planning Manager
So Energy —London
- £57,000 - £66,000 a year
- Hybrid work
- SQL
- AWS
- IT
- Employee discount
Quick apply
1d
Customer Experience Manager
SURI —London
- Full-time
- Hybrid work
- Management
- Organisational skills
- AI
- Annual leave
- Employee assistance programme
Quick apply
Immigration Caseworker
Borderless —London
- Hybrid work
Station Manager, UK
Fastned —London
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Travel
- Flexible schedule
Quick apply
Senior Manager, Sales Operations
Perk —London
- Full-time
- Bar
- Sales
- Salesforce
- Relocation assistance
- Annual leave
Senior Product Manager
Hutch —London
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Agile
- Flexible schedule
Quick apply
Manager, Content Factory - Operations + Personalization
Jazz Pharmaceuticals —London
- £128,000 - £192,000 a year
- Remote
- Master's degree
- Bachelor's degree
- Travel
- Annual leave
2d
Service Governance, ITSM & Incident Lead - BPL
Barclays —London
- Analysis skills
- IT
- Communication skills
9d
Senior Director People Operations
EcoOnline —London
- Hybrid work
- Human resources
- Leadership
- Annual leave
Senior Influencer Marketing Manager
Huel —London
- Hybrid work
- Leadership
- Marketing
- Annual leave
- Work from home
7d
Senior Audience Marketing Manager
Intercom —London
- Hybrid work
- In-person
- AI
- Marketing
- Annual leave
- Work from home
1d
Senior Recruiter
Taktile —London
- Full-time
- Google Suite
AI & Data Science Manager / Senior Manager
Capgemini Sogeti —London
- Hybrid work
- Azure
- AWS
- Analysis skills

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senior events ops manager jobs near london, eng

Sr. Manager Ops Concessions, EU Quality

Amazon UK Services Ltd. -
London

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Job details

Full-time
12 days ago

Qualifications

Management
Engineering
Supply chain
Bachelor's degree
Business
Leadership

Full job description

DESCRIPTION

Please note: This position can be based in any of the following corporate offices: MAN11 Manchester, MAD12 Madrid, LHR140 London

Are you passionate about improving the customer experience? Do you strive to design and deploy customer-centric solutions that drive measurable results? Does coordinating across teams and countries sound exciting? If so, we are looking for a Sr. Manager to focus on reducing Concessions in EU Operations. You will manage large-scale programs that improve the customer experience and find ways to positively surprise our customers with our services.

We are looking to hire an experienced leader to join the EU Quality leadership team, with background in Amazon Operations. As a Sr. Manager, you will be responsible for developing and implementing programs that improve both customer experience and efficiency by process improvements. Achieving such aspirational goals will require insisting on the highest standards, developing and iterating on new processes, and driving continuous improvement activities internally and externally. You will build collaborative relationships with numerous teams (operations, tech, and corporate) to identify solutions and to create and execute a Delivery Experience project roadmap. You will also prepare and execute regular program updates to senior management on a weekly and monthly basis.

The successful candidate will have a true operational hands-on approach and strong leadership skills. This position involves regular interactions with senior leadership (VP+) and at Director level across EU. The candidate will need to be comfortable communicating robustly whilst also working directly with various functional teams and individuals at all levels of the organization across the Amazon network.

Key job responsibilities

Customer-Focus: Develop a thorough understanding of customer needs related to our deliveries. Use that knowledge to create metrics that drive change and enable operations to provide an exceptional delivery experience.
Deliver Results: Lead complex process improvement efforts incl. scope alignment with local and international teams, data analysis, and presenting results to senior management.
Manage Ambiguity: Understand complex business problems and manage several competing priorities ensuring critical projects remain visible to senior leadership and stakeholders.
Stakeholder management: Build trustworthy relationships with multi-disciplinary stakeholders around the globe to understand and evaluate business priorities, define shared opportunities and requirements, and establish information sharing mechanisms. Work alongside stakeholders to define and execute innovative solutions for your customers while influencing with and without authority.
Drive best practices with a focus on outcomes for our customers. You will identify and own EU initiatives that will continue to optimize our highly customer focused operational teams. You will have high performance standards that you will drive continuous improvement across the business.
Own strategic planning and delivery for high volume events and future volume growth.
You will set the standard on culture and leadership, hiring and developing the best to build out a world class team.

BASIC QUALIFICATIONS

Bachelor's degree in Business, Logistics, Business Engineering, Supply Chain, or a related field
Experience leading and interacting with cross-functional teams
Experience in people management and team development

PREFERRED QUALIFICATIONS

Experience in people and stakeholder management
Experience leading and collaborating with a large cross-functional team

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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senior events ops manager jobs in london, eng

Sr. Manager Ops Concessions, EU Quality

Senior Workforce & Planning Manager

Senior Product Manager (Superapp)

Merchandising & Marketing Manager

Customer Success Manager

Senior Product Manager - Savings

Marketing Manager - Membership Retention

Resource Planning Manager

Customer Experience Manager

Immigration Caseworker

Station Manager, UK

Senior Manager, Sales Operations

Senior Product Manager

Manager, Content Factory - Operations + Personalization

Service Governance, ITSM & Incident Lead - BPL

Senior Director People Operations

Senior Influencer Marketing Manager

Senior Audience Marketing Manager

Senior Recruiter

AI & Data Science Manager / Senior Manager

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