Service advisor maternity cover Work, Jobs in London, Eng (with Salaries)

Customer Services Advisor - Maternity Cover
Fortnum & Mason —London
- Full-time
- Customer service
- Microsoft Office
Service Advisor - Maternity Cover
SAGA - Mercedes-Benz —Hatfield
- £28,730 - £30,900 a year
- Full-time
- Microsoft Outlook
- Driving
- In-person
- Annual leave
- Employee assistance programme
Quick apply
3d
Alfred's Receptionist (Maternity Cover FTC)
Richemont —London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Permitting Officer
Kier Group —London
- £28,000 - £38,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Travel
- Organisational skills
- Flexible schedule
12d
Partnership Associate
Allica Bank —London
- Full-time
- Hybrid work
- Sales
- Administrative experience
- Communication skills
22h
Project Coordinator, Matterport - London
CoStar Group —London
- Full-time
- Bachelor's degree
- No degree
- Communication skills
- Annual leave
HR Specialist EMEA (Fixed Term 9 Month Contract)
Lighthouse Document Technologies Inc —London
- Weekend availability
- No degree
- Human resources
- Organisational skills
Quick apply
Helpdesk Advisor
Churchill Group —Hemel Hempstead
- Up to £30,420 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Sick pay
Quick apply
5d
HR Business Partner, Human Resources - London
CoStar Group —London
- Full-time
- Spanish
- No degree
- AI
- Annual leave
6d
Senior People & Culture Business Partner - Maternity Cover (12 Months)
HCL – Hertfordshire Catering Limited —Welwyn Garden City
- Up to £51,848 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Free parking
Quick apply
Lead Investigator - Croydon
Independent Office for Police Conduct —Croydon
- £37,596 a year
- Hybrid work
- Analysis skills
- Driving
- Communication skills
- Annual leave
- Employee assistance programme
10d
Investment Banking Associate - Greece & Cyprus Coverage
Bank of America —London
- Full-time
- English
- Analysis skills
- Project management
People Transformation Manager - Maternity Cover - October Start
Gravita —London
- £60,000 - £80,000 a year
- Hybrid work
- Project management
- Travel
- Communication skills
Quick apply
Business Process Consultant
UP3 Services Ltd —London
- Hybrid work
- Sales
- Analysis skills
- Driving
- Work from home
- Life insurance
Payroll Advisor
Ocado Logistics —Hatfield
- Full-time
- Oracle
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Senior Acquisition Manager
Five Guys UK —London
- No degree
- Travel
- Computer networking
- Employee discount
Associate HRBP, Fixed Term
Rakuten Global —London
- Full-time
- English
- Microsoft Office
- Human resources
Senior Service Charge Consultant – Real Estate
Bellrock Property and Facilities Management —London
- Hybrid work
- Computer literacy
- Accounting
- Health & wellbeing programme
- Annual leave
Quick apply
HR Advisor
Epsilon —London
- Hybrid work
- Human resources
- Communication skills
3d
Head of Diversity, Inclusion & Wellbeing
M&G plc —London
- Full-time
- Military
- Programmable logic controllers
- Leadership
- Annual leave
3d

I want to receive the latest job alerts for service advisor maternity cover in london, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service advisor maternity cover jobs near london, eng

Customer Services Advisor - Maternity Cover

Fortnum & Mason -
London

Apply Now

Job details

Full-time

Qualifications

Customer service
Microsoft Office

Full job description

Our Head Office department is in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. This central London location offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops.

Role Purpose:

Reporting to the Customer Service supervisors and management team, our Customer Service Advisors should have a strong understanding of luxury customer service and be able to problem solve and engage with all of our customers through all routes of communication. This will result in improved customer loyalty and improve the overall customer experience.

Key Accountabilities:

Handling inbound and outbound customer contact to ensure we support customers in resolving their queries and strive to deliver exceptional service.
Ability to multi-task using various channels of communication – phone, email, webchat, WhatsApp, Apple Business Chat, Facebook, Twitter and Instagram.
Record accurate customer contact information and apply clear reporting in order to allow the business to continue to improve the service provided.
Ensure all assigned contacts are handled within the specified SLAs against each channel of communication.
Working alongside the Customer Service Management team to provide customer feedback and continue to improve our customer service
Being aware of opportunities to upsell, cross-sell and build rapport with our customers to improve on the overall customer experience.
Work within a team to ensure all customer feedback is managed and resolved within expected KPI’s
Support on tasks such as Customer Returns, Courier reports, Open orders and other admin.
Attend training sessions to continue to develop your knowledge of the brand and products, and use this to support sales when working with our customers
Prepare feedback specifically around seasonal events in a timely manner
Once fully trained, support new starters and seasonal recruits in the team and lead by example in delivering customer service
Working with other areas of the business to share feedback and manage events or customer orders which required additional attention
Flexibility in shift work as we are open 7 days a week including bank holidays, with early and late shifts.

Role Specific Criteria (Experience/Behaviours/Technical Ability)

Our ideal candidate will have:

1 year luxury customer service or similar experience in a customer facing role
Be self-motivated with a proactive attitude to work
You will thrive under pressure, possess meticulous attention to detail
Have the ability to prioritise and manage your own workload in order to meet deadlines
Problem solver with clear focus on customer issue resolution
Be a people-centric character
Be a clear communicator on both written and verbal contact
Microsoft Office
This role is based in our Piccadilly Head Office 5 days per week

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment.

In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.

Apply Now

Refine Your Search

service advisor maternity cover jobs in london, eng

Customer Services Advisor - Maternity Cover

Service Advisor - Maternity Cover

Alfred's Receptionist (Maternity Cover FTC)

Permitting Officer

Partnership Associate

Project Coordinator, Matterport - London

HR Specialist EMEA (Fixed Term 9 Month Contract)

Helpdesk Advisor

HR Business Partner, Human Resources - London

Senior People & Culture Business Partner - Maternity Cover (12 Months)

Lead Investigator - Croydon

Investment Banking Associate - Greece & Cyprus Coverage

People Transformation Manager - Maternity Cover - October Start

Business Process Consultant

Payroll Advisor

Senior Acquisition Manager

Associate HRBP, Fixed Term

Senior Service Charge Consultant – Real Estate

HR Advisor

Head of Diversity, Inclusion & Wellbeing

I want to receive the latest job alerts for service advisor maternity cover in london, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected