We are looking for a dynamic and enthusiastic pharmacist to join our established, friendly Outpatient pharmacy team at West Middlesex Hospital.
You will support the overall management of Dispensary based Patient Services, with an emphasis on providing clinical leadership in this area.
This is an ideal opportunity for an enthusiastic pharmacist, with either hospital or community experience , to help develop Patient Services to meet the changing needs of our organisation.
The key areas of responsibility are:
Supporting the provision of a high quality, patient focused dispensing service to both hospital in and out patients.
To provide clinical and professional leadership to all dispensary staff.
Ensuring the supervision, training and development of staff.
Working closely with the Dispensary Manager and Deputy Managers to co-ordinate the day to day management of staff and services as necessary.
Providing a clinical pharmacy service to a designated ward or clinical area.
As a valued member of the pharmacy team, full support will be given to your continuing professional development, including further post-graduate education.
To support Patient Service Managers in the smooth running of pharmacy dispensary services to ensure a high quality clinical service provision, a favourable experience for patients and service uses and efficient processing of prescriptions for patients being discharged.
Support the discharge of patients within the Trust, through ward level clinical pharmacy discharge planning.
To support the clinical training of rotational and trainee pharmacists on wards and in dispensary.
To provide a specialist clinical pharmacy service to patients within Care of the Elderly and Medical wards.
To ensure the safe, effective, legal and accurate use of medicines within the speciality and to support and supervise less experienced pharmacists on rotation.
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Patient Services
To support the Senior Pharmacist, Patient Services to ensure the provision of an efficient, safe, and legal dispensing service and deputise in their absence.
To contribute to the maintenance and development of dispensary policies, procedures and standards and ensure that all staff are aware of their responsibilities within them.
Participate in the development of systems for service provision in Inpatient Dispensary, which enhance efficiency in order to improve TTA turnaround time, improve accuracy and support staff development.
Participate in the development of systems for service provision in Outpatient Dispensary, which enhance efficiency in order to reduce waiting times, improve patient experience and ensure smooth workflow.
Provide outpatient pharmacy service according to Trust turnaround times.
Liaise with outpatient clinics and relevant lead pharmacists to resolve clinical unit issues and support the junior pharmacist with outpatient work management.
Effectively respond to informal or verbal complaints in the first instance before appropriate referral to more senior staff where appropriate.
Participate in dispensary audits in order to ensure that professional standards are achieved in the dispensary.
Further develop expertise, managerial and clinical skills by working to objectives agreed with the Senior Pharmacists, Patient Services.
To assist in the co-ordination of the day to day working of both inpatient and outpatient dispensaries.
To be responsible for the clinical pharmacist oversight and management of Patient Services in the absence of the Patient Services Manager in both inpatient and outpatient dispensaries.
To be responsible for the accurate clinical screening and final checking of medicines including oral chemotherapy, HIV and clinical trials.
Pharmacy Discharge Coordination
To work closely with the Senior Pharmacists, Patient Services in order to support dispensary input into Discharge procedures.
To support the Trust and pharmacy department to improve discharge processes for patients on medication.
To represent pharmacy for projects designed to improve the discharge process, both within the department, the Trust and across the interface.
To work closely with consultants and the multidisciplinary teams to plan for the provision of medicines (including transcribing medicines where applicable) prior to discharge.
To take steps to ensure that patients understand the purpose of their medicines and deal with any practical issues that may prevent optimal use of their medicines through effective counselling.
To liaise with Clinical Commissioning Groups (CCGs) to develop and support interface pharmaceutical discharge initiatives where necessary.
General Clinical Practice
To provide a specialist clinical pharmacy service to patients within Care of the Elderly and Medical wards
Liaise and work closely with the senior clinical pharmacy team to develop clinical pharmacy services to the Division including ward pharmacy and medicines management.
Aim to provide safe, clinically effective and cost efficient use of drugs in the patients as allocated.
Make appropriate referrals where necessary; ensure the clear and effective communication of patients’ pharmaceutical needs to other pharmacists and health care professionals both within the trust and in other health care environments.
Demonstrate and apply general pharmaceutical knowledge, and where applicable, specialist clinical pharmacy knowledge in core areas in order to plan, manage, monitor and review therapeutic programmes for patients allocated, thereby ensuring the quality of patient care.
Participate in ward rounds to integrate into the multidisciplinary team and raise the pharmacy profile via contributions at consultant level.
Demonstrate appropriate clinical reasoning and judgement.
Work across traditional boundaries, including the transcription of discharge medication.
Be readily available and keen to answer any general medicine related pharmaceutical queries from patients, pharmacists and other members of staff within pharmacy as well as from other health care professionals including medical staff.
Leadership
Act as a role model for junior pharmacists and trainee pharmacists in the rotation.
Promote best practice e.g. evidence-based practice through prescription monitoring.
Implement and/or follow agreed clinical governance initiatives such as incident/error reporting and investigation.
Management of service
Ensure national and local agendas are delivered.
Follow and conform to relevant standards of care.
Identify and manage risks in relation to medicines use according to policy/protocol.
Delegate duties / responsibilities appropriately to junior staff.
Evaluate the performance of junior staff against identified criteria using departmental/Trust IPR tools and General Level Competence Framewor
Evaluation of Service
Monitor clinical pharmacy in order to ensure safe, clinically effective and cost efficient use of drugs in these patients.
Document the workload and quality of pharmacy services in line with departmental and corporate objectives.
Perform audits of drug usage within the Directorate as part of the multi-disciplinary audit process, based on national and service priorities e.g. NICE, CLAHRC research and locally agreed requirements.
Research and Service Development
Demonstrate a critical approach towards pharmacy practice.
Integrate research evidence into practice.
Actively seek to improve the ward and clinical services provided.
Undertake and participate in pharmacy practice research in accordance with the Collaboration for Leadership and Applied Health Research and Care (CLAHRC) agenda and other relevant studies.
Education and Training
Participate in the training and supervision of junior pharmacists and trainee pharmacists in providing a clinical pharmacy service.
Identify training needs of junior staff in order to undertake their required roles.
Develop strategies to meet the training needs of staff.
Provide education and training to pharmacy and other staff.
Evaluate the training provided.
Participate in the clinical training of medical and nursing staff.
Identify own training needs and maintain a portfolio of practice.
Participate in the Departmental Education and Training Programme and ensure that a written record of Continuing Professional Development (CPD) is maintained for review at appraisal.
Supervisory and training responsibilities
Manage the Medicines Management Technician input on the allocated wards. This includes training, supervision, performance review and assessment
Please review the attached job description & person specification for the detailed job description.
