Join One of London's Leading Meetings & Events Hotels
At Hilton London Bankside, every enquiry is an opportunity to create an exceptional experience.
As a Sales & Events Coordinator, you'll be at the heart of our Commercial team, supporting the Sales & Events Executives and wider department to deliver exceptional customer service, seamless administration and outstanding events.
From luxury residential conferences and international meetings to gala dinners, product launches and celebrations, you'll help ensure every client journey runs smoothly from enquiry through to event delivery.
If you're highly organised, enjoy working with people and thrive in a fast-paced hospitality environment, we'd love to hear from you.
As a Sales & Events Coordinator, you'll play a vital role in supporting the commercial success of the department through excellent organisation, communication and attention to detail.
Your responsibilities will include:
- Providing administrative support to the Sales & Events team throughout the customer journey.
- Assisting with the coordination of Meetings & Events enquiries, proposals, contracts and client documentation.
- Preparing function sheets, event paperwork and internal communication to support successful event delivery.
- Maintaining accurate customer records, bookings and activity within Delphi.
- Supporting the team with customer follow-up, correspondence and diary management.
- Coordinating hotel show rounds and assisting with client visits.
- Liaising with Revenue, Operations, Food & Beverage and other hotel departments to ensure every event is delivered seamlessly.
- Preparing reports, forecasts and departmental administration as required.
- Monitoring inboxes and ensuring enquiries are allocated and responded to efficiently.
- Providing a warm, professional and welcoming experience for every client from first enquiry through to event completion.
We're looking for someone who enjoys organisation, customer service and being part of a collaborative commercial team.
You'll ideally have:
- Previous experience within hospitality, administration, Meetings & Events or hotel operations.
- Excellent organisational skills and exceptional attention to detail.
- Strong written and verbal communication skills.
- The ability to prioritise multiple tasks in a fast-paced environment.
- A positive, proactive and team-focused approach.
- Confidence communicating with clients and colleagues at all levels.
- Experience using Delphi, Opera, Salesforce or similar hotel systems would be advantageous, but is not essential.
What Makes You Splendid? Our values shape everything we do.
Nimble: You adapt quickly, embrace change and enjoy working in a fast-moving environment.
Honest: You build trust through integrity, accountability and always doing the right thing.
Brilliant: You take pride in your work, strive for excellence and continually look for ways to improve.
Open: You collaborate with colleagues, welcome new ideas and build lasting relationships with clients and teammates alike.
This is an excellent opportunity to begin or develop your career within hotel sales and events.
You'll become part of a collaborative commercial team, learning from experienced sales professionals while gaining exposure to one of London's busiest and most exciting Meetings & Events operations.
Whether you're looking to build a long-term career in Sales, Events or Commercial Leadership, Hilton London Bankside offers genuine opportunities for learning, development and progression.
Benefits
When you join Splendid Hospitality Group, you'll enjoy a comprehensive reward package designed to support your lifestyle, wellbeing and career.
Benefits include:
- Hilton Team Member Travel Programme.
- Friends & Family hotel discounts.
- Food & Beverage discounts across our hotels.
- Employee Assistance Programme (EAP), including 24/7 GP access.
- Company pension scheme.
- Life Assurance.
- Stream – access up to 50% of your earned wages before payday, plus high street discounts.
- Ongoing learning and development opportunities.
- Career progression across Splendid Hospitality Group and Hilton Worldwide.
Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society.
Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery.
The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences.
Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again
