Programme manager customer marketing transformation Work, Jobs in London, Gtl (with Salaries)

Programme Manager Customer Marketing Transformation (FTC)
AJ Bell —London
- From £90,000 a year
- Hybrid work
- Salesforce
- Organisational skills
- Financial services
- Employee assistance programme
Quick apply
Communications Manager (Part Time)
Rolls-Royce —London
- Part-time
- Leadership
- Communication skills
- Annual leave
3d
Senior Manager, Life Sciences & Healthcare, Commercial & Marketing, AI Insights & Engagement, AI & Data, Technology & Transformation
Deloitte —London
- Hybrid work
- Business development
- Bachelor's degree
- No degree
7d
Manager, Life Sciences & Healthcare, Commercial & Marketing, AI Insights & Engagement, AI & Data, Technology & Transformation
Deloitte —London
- Hybrid work
- Business development
- Bachelor's degree
- No degree
7d
Manager, Customer Strategy & Marketing Transformation, London
Gate One —King's Cross
- Hybrid work
- Sales
- Business development
- Mentoring
6d
Talent Acquisition Manager
Pinnacle Group —London
- £50,000 a year
- Management
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Programme Manager - Serialisation Plus
CHEP —Addlestone
- Full-time
- Hybrid work
- Bachelor's degree
- Agile
- Budgeting
Global Managing Director - Consumer
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Business development
- Leadership
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Agentic Commerce Senior Manager- Consumer Goods and Retail
Accenture —London
- Full-time
- Business development
- AI
- Communication skills
- Employee assistance programme
Senior Manager, Global Digital Strategy & Enablement
Theramex —London
- Hybrid work
- Marketing
- Bachelor's degree
- Training & development
Consumer Communications Manager - Brand and Good Causes
Allwyn UK —London
- Hybrid work
- Budgeting
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Director, Marketing & Sales Transformation
Deloitte —London
- Hybrid work
- Salesforce
- Business development
- Presentation skills
Marketing Manager
MotabilityDotNet —London
- Hybrid work
- Team management
- Budgeting
- Communication skills
12d
Global PR Manager IA
Schneider Electric —South East London
- Full-time
- Hybrid work
- Marketing
- Bachelor's degree
- Annual leave
- Life insurance
4d
Communications Integrated Planning Manager
Allwyn UK —London
- Hybrid work
- Analysis skills
- Analytics
- Annual leave
- Employee assistance programme
Quick apply
Senior People & Culture Advisor
XR Extreme Reach —London
- Hybrid work
- Microsoft Office
- Project management
- Continuous improvement
Quick apply
Junior Partner Manager
Sabio Group —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Salesforce
- Writing skills
- Annual leave
- Life insurance
Quick apply
Engagement Manager - Mid-Market Corporates
Legora —London
- Full-time
- Project management
- Communication skills
2d
frog - CX Transformation - Loyalty - Senior Manager
Capgemini Sogeti —London
- Hybrid work
- Salesforce
- Business development
- Team management
Manager, Sales & Commercial Excellence - Consumer Packaged Goods, Deloitte Digital
Deloitte —London
- Hybrid work
- Sales
- Communication skills

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programme manager customer marketing transformation jobs near london, gtl

Programme Manager Customer Marketing Transformation (FTC)

AJ Bell -
London

Quick apply

Job details

Fixed term contract
From £90,000 a year

Benefits

Casual dress
Company pension
Employee assistance programme
Private medical insurance

Qualifications

Programme management
Stakeholder collaboration
Stakeholder liaison
Salesforce
Change management
Stakeholder coordination
Risk management
Scrum
Organisational skills
Marketing automation
Change leadership
Financial services
Budgeting
Multidisciplinary collaboration
Martech
HubSpot
Cross-functional collaboration
Leadership
Project management experience
Communication skills
Cross-functional communication
Project progress tracking
Analytics
Stakeholder management
PRINCE2 Certification

Full job description

Job Description

We're now recruiting for a Programme Manager, Customer Marketing Transformation (1-Year Fixed-Term Contract), to lead and deliver strategic initiatives that enhance customer engagement, modernise marketing capabilities, and improve customer experiences across AJ Bell.

Working across marketing, digital, data, technology, and operations, you'll manage complex cross functional programmes that deliver measurable business outcomes and support our long-term growth ambitions. The role is responsible for programme governance, stakeholder management, budgeting, risk management, and delivery planning, ensuring transformation initiatives are aligned to business strategy, successfully embedded across the organisation, and deliver meaningful commercial and customer benefits.

Key responsibilities

Programme Leadership & Delivery

Lead the end-to-end delivery of customer marketing transformation programmes.
Develop and maintain programme roadmaps, delivery plans, governance structures, and reporting frameworks.
Manage multiple workstreams and dependencies across business and technology teams.
Ensure delivery milestones, risks, budgets, and outcomes are effectively managed.
Promote continuous improvement and lessons learned throughout programme delivery.
Work closely with CRM agency to establish and remove project blockers
Run project status meetings, coordinate meetings between agency and key stakeholders, ensure actions are documented and followed through on

Customer Marketing Transformation

Deliver transformation initiatives focused on customer lifecycle optimisation, CRM and marketing technology transformation, personalisation and segmentation strategies, customer communications and engagement, marketing automation and campaign effectiveness, Customer journey improvements
Support the implementation of customer-centric operating models and processes.

Stakeholder Management

Build strong relationships with senior stakeholders across Marketing, Customer, Technology, Data, Compliance, Operations, and Change functions.
Facilitate governance forums, steering committees, and executive updates.
Influence and align stakeholders to support programme objectives and delivery priorities.
Ensure impacted teams are engaged, prepared, and supported through change.

Governance, Risk & Financial Management

Establish and maintain effective programme governance and controls.
Manage programme risks, issues, dependencies, assumptions, and mitigations.
Oversee programme budgets, resource plans, and supplier engagement.
Track programme benefits and ensure delivery of agreed business outcomes.

Competence, Knowledge, and Skills

Proven experience in project management and change implementation.
At least 7+ years’ experience in programme management within customer, marketing, CRM, or digital transformation environments.
Strong programme and project management capability across multiple concurrent workstreams.
Excellent stakeholder management and communication skills.
Experience managing governance, risks, budgets, and delivery reporting.
Experience in project management frameworks such as agile, waterfall, scrum or PRINCE2.
Strong leadership and influencing capability across cross-functional teams.
Strategic and customer-focused mindset.
Strong organisational and planning skills.
Collaborative leadership style.
Ability to manage complexity and ambiguity.
Strong problem-solving and decision-making capability.
Resilient, adaptable, and delivery-focused.

Desirable

Experience within Financial Services or other regulated industries desirable.
Knowledge of customer marketing, CRM, customer journeys, and marketing operations.
Experience with customer and marketing technology platforms such as Bloomreach, Salesforce, Adobe, Braze, or HubSpot.
Familiarity with customer data, analytics, and personalisation initiatives.

About AJ Bell

At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension, or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life.

We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors.

Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures.

We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026, a reflection of our supportive and collaborative culture.

What we offer

Salary from £90,000
27 days holiday, increasing with service + buy/sell scheme + bank holidays
8% Pension with matched contributions
Discretionary bonus scheme
Share schemes (including free shares and BAYE)
Health Cash Plan and discounted private healthcare
Free gym
Enhanced family leave (subject to qualifying criteria)
Travel and bike loan schemes
Employee Assistance Programme

Life at AJ Bell

Regular social events including summer and Christmas parties
Learning and development opportunities tailored to you
Casual dress code
Friendly, supportive team environment

Our ways of working

We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. This role is based in London.

For new starters, there is an initial period of full-time office working to help you settle in and build relationships.

Inclusion & diversity

We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work.

We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential.

Quick apply

Refine Your Search

programme manager customer marketing transformation jobs in london, gtl

Programme Manager Customer Marketing Transformation (FTC)

Communications Manager (Part Time)

Senior Manager, Life Sciences & Healthcare, Commercial & Marketing, AI Insights & Engagement, AI & Data, Technology & Transformation

Manager, Life Sciences & Healthcare, Commercial & Marketing, AI Insights & Engagement, AI & Data, Technology & Transformation

Manager, Customer Strategy & Marketing Transformation, London

Talent Acquisition Manager

Programme Manager - Serialisation Plus

Global Managing Director - Consumer

Agentic Commerce Senior Manager- Consumer Goods and Retail

Senior Manager, Global Digital Strategy & Enablement

Consumer Communications Manager - Brand and Good Causes

Director, Marketing & Sales Transformation

Marketing Manager

Global PR Manager IA

Communications Integrated Planning Manager

Senior People & Culture Advisor

Junior Partner Manager

Engagement Manager - Mid-Market Corporates

frog - CX Transformation - Loyalty - Senior Manager

Manager, Sales & Commercial Excellence - Consumer Packaged Goods, Deloitte Digital

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