Quality assurance officer Work, Jobs in London, Gtl (with Salaries)

Quality Assurance Officer (Flexi, Hybrid)
The Pensions Ombudsman —London
- £37,500 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
6d
Quality Assurance Officer
Medreich Plc —Feltham
- £32,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
12d
Compliance Officer / Quality Assurance & Regulatory Officer
Landmark specialist Finance —London
- £48,000 - £50,000 a year
- Full-time
- Continuous improvement
- In-person
- Leadership
- Annual leave
- Referral programme
Quick apply
11d
Quality, Data & Compliance Officer
Chosen Care Group Ltd —London
- £35,000 - £36,000 a year
- Full-time
- Microsoft Excel
- Bachelor's degree
- Contracts
- Annual leave
- Employee discount
Quick apply
11d
Quality Assurance Officer
Care Outreach —Palmers Green
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
Quick apply
12d
Compliance and Data Officer
Lewisham Council —London
- £44,235 - £45,852 a year
- Full-time
- Hybrid work
- Employee discount
10d
Compliance Officer / Supplier Liaison Executive
SwiftSwitch —London
- £35,000 - £40,000 a year
- Monday to Friday
- Sales
Quick apply
Quality Assurance Officer
DO & CO Airline Catering —Hounslow
- £32,000 a year
- Weekend availability
- English
- Referral programme
Quick apply
Academic Quality Assurance Officer
London Churchill College —Upton Park
- £27,000 - £28,000 a year
- Full-time
- English
- Microsoft Office
- IT
Quick apply
Human Resources Officer
Mont Rose College of Management & Sciences —Ilford
- £38,000 - £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Bereavement leave
Quick apply
10d
Case Officer
General Pharmaceutical Council —London
- £31,613 - £36,698 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
2d
Complaints & Information Officer
Hackney Borough Council —Hackney
- £49,155 - £51,228 a year
- Full-time
Information Security Officer
BAM UK & Ireland —Hemel Hempstead
- Monday to Friday
- Bachelor's degree
- Travel
- Organisational skills
Officer-Central Authorities Unit (CAU)
National Crime Agency —London
- £36,057 a year
- Full-time
- Hybrid work
- Presentation skills
- In-person
- AI
- Annual leave
Resident Liaison Officer
Peabody —London
- £44,060 a year
- Customer service
- Microsoft Office
- Organisational skills
2d
Compliance Officer
Stephenson Harwood LLC —London
- Presentation skills
- Bachelor's degree
- In-person
- Employee discount
Compliance Performance Officer
The City Of London —London
- £44,110 - £49,140 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Employee discount
Awards and Progression Officer
SOAS University of London —London
- £35,749.57 - £42,207.57 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Administrative experience
- Annual leave
- Employee assistance programme
4d
Placement Officer
University of East London —London
- £35,453 - £38,827 a year
- University
- Organisational skills
- Communication skills
2d
Programme Officer
Inspire —London
- £28,467.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
9d

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quality assurance officer jobs near london, gtl

Quality Assurance Officer (Flexi, Hybrid)

The Pensions Ombudsman -
London

Quick apply

Job details

Full-time
£37,500 a year
6 days ago

Benefits

Cycle to work scheme
Free flu jabs
Annual leave
Company pension
Employee assistance programme
Employee discount
Sabbatical

Qualifications

Quality assurance

Full job description

The Pensions Ombudsman is growing fast and is a great place to work. We have an exciting opportunity for a Quality Assurance Officer to join our team based in Canary Wharf currently 20% office attendance in accordance with our Agile working Policy after 6 weeks induction period which requires 3 days (pro rata) office attendance. where we currently operate an agile working policy of 20% office attendance and a flexible working culture. You will be working full or part-time on a permanent contract and will receive a competitive salary of £37,500 per annum pro rata. We offer several pension options as part of the Civil Service Pension Scheme, including defined benefits. In addition, we are an accredited Disability Confident Employer, and we welcome applicants from under-represented groups.

Salary and benefits

As well as a starting salary of £37,500 per annum pro rata, we offer:

Several pension options as part of the Civil Service Pension Scheme, including defined benefits.

27.5 days annual leave increasing to 32.5 depending on length of service plus the option to buy and sell annual leave

Discretionary staff reward scheme

Comprehensive support for growth with learning and development programme to boost your career

24/7 Free confidential employee assistance programme

Discounted health benefits and employee discount scheme across hundreds of retailers

Access to Staff Networks and social activities

Sabbatical after qualifying period

A culture of reward with annual performance bonus

Eye test and flu jab reimbursements
Access to a Cycle to work scheme

Diversity and Inclusion

We are an accredited Disability Confident Employer and welcome applications from under-represented groups. We encourage applications from people of all backgrounds and aim to create a workplace where everyone feels valued and has a sense of belonging.

Who are we?

As a totally independent body, not part of the pensions industry or government, we investigate and make decisions when someone has been unable to resolve a complaint about how their pension has been managed. Our service is free, but we have legal powers to make decisions that are final, binding, and enforceable in court.

Our work can be challenging and high-profile, delivering a fair outcome for the individual and highlighting where the pensions industry can improve. Focusing on the facts, we must be balanced, fair and totally independent.

Purpose of the role

The role of a Quality Assurance Officer is to work with the Quality Assurance Team Manager to continuously improve and maintain the Customer Journey Quality Framework.

As part of the Quality Team, the post holder will conduct thorough quality assessments, observe customer interactions, and provide feedback to support colleagues across the organisation to deliver a high quality service in line with the aims and objectives of TPO.

Key responsibilities

Work with the Quality Assurance Team Manager to assess QA needs from an initial enquiry to a final determination and provide support to ensure the framework adheres to regulatory requirements and best practice.

Conduct quality assessments on telephone and written cases to identify potential development areas, training needs and best practices.

Assist with the running of projects related to the Customer Journey Quality Framework and conduct one on one and/or group training sessions to embed the framework.

Collate and review data to identify trends and share with the organisation.

Create weekly/bi-weekly or monthly reports of quality results; sharing best practices and/or development areas with the relevant team managers.

Provide feedback, coaching and mentoring to colleagues at different levels across the organisation.

Always consider outcomes in the interest of the customer, the organisation and colleagues.

Feed in ideas to continuously revise, update and improve the model.

Update quality documents when necessary.

Any other duties that may reasonably be required.

Please refer to the Job Description for further information

We will shortlist and interview on a rolling basis, without waiting for a set closing date. Therefore, this vacancy may be withdrawn at short notice.

Closing date: 17th July 2026 at 11:59pm

Interview dates: From w/c 27th July on a rolling basis

All applicants must have a right to work in the UK and be prepared to be security cleared to Baseline Personnel Security Standard, which requires a basic disclosure from the Disclosure and Barring Service.

In line with our policy, candidates deemed appointable through a fair and open competition will be kept on a reserve list for up to 6 months. If vacancies with sufficiently similar essential criteria arise we may make offers to those who are on this reserve list. These vacancies may be in other teams in the organisation.

If you feel that you have the skills and experience required to become our Quality Assurance Officer, please click ‘apply’ today. We would love to hear from you!

Quick apply

Refine Your Search

quality assurance officer jobs in london, gtl

Quality Assurance Officer (Flexi, Hybrid)

Quality Assurance Officer

Compliance Officer / Quality Assurance & Regulatory Officer

Quality, Data & Compliance Officer

Quality Assurance Officer

Compliance and Data Officer

Compliance Officer / Supplier Liaison Executive

Quality Assurance Officer

Academic Quality Assurance Officer

Human Resources Officer

Case Officer

Complaints & Information Officer

Information Security Officer

Officer-Central Authorities Unit (CAU)

Resident Liaison Officer

Compliance Officer

Compliance Performance Officer

Awards and Progression Officer

Placement Officer

Programme Officer

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