1st class protection Work, Jobs in London (with Salaries)

IT Service Desk Analyst
British Transport Police —London
- £35,754.47 - £41,889.52 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Gym membership
Quick apply
1h
IT Apprentice
QA Apprenticeships —London
- £25,000 a year
- Full-time
- Customer service
- Windows
- IT
- Health & wellbeing programme
- Employee assistance programme
4d
VP of Partnerships
Legends Global (Europe) —London
- Mentoring
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Cover Supervisor
GDST —Ealing
- £27,747 a year
- Part-time
- Organisational skills
- School
- Employee discount
6d
Cover Supervisor
CHRIST'S SCHOOL —Richmond
- £22,955 - £24,327 a year
- Part-time
- Working with children
- In-person
- School
- Free parking
- Health & wellbeing programme
Quick apply
5d
Research Access Contracts Manager
Our Future Health —London
- From £55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Contracts
- Employee assistance programme
- Referral programme
Quick apply
6d
External Business Development Manager - Real Estate Lending
Octopus —London
- Full-time
- Hybrid work
- Travel
- Life insurance
Quick apply
Year 1 Teacher
Essendene Lodge School —Caterham
- Full-time
- Bachelor's degree
- In-person
- School
- Free parking
- Store discount
Quick apply
Senior Data Scientist - (Privacy & Security Controls)
Our Future Health —London
- From £80,000 a year
- Full-time
- Hybrid work
- Machine learning
- Communication skills
- Python
- Employee assistance programme
- Referral programme
Quick apply
13d
Head of Logistics
Legends Global (Europe) —London
- Hotel
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Teaching Assistant
The Federation of Thomas Wall Nursery and Robin Hood Infant School —Sutton
- £20,310 - £21,811 a year
- Part-time
- Childcare
- English
- Working with children
- Free parking
Quick apply
Application Support Manager
UnderwriteMe Technology Solutions Limited —London
- SQL
- Scripting
- AI
- Annual leave
- Employee assistance programme
Quick apply
Deputy General Manager
Legends Global (Europe) —London
- Hospitality
- Management
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Senior Data Scientist - Pricing
Hastings Direct —London
- Full-time
- Hybrid work
- Azure
- SQL
- Communication skills
- Annual leave
Lower School Class Teacher
GDST —London
- Full-time
- School
Senior Business Partner - BFL
Beazley Management Limited —London
- Leadership
- Annual leave
Data Engineer
the7stars and Bountiful Cow —London
- Hybrid work
- Azure
- Salesforce
- SQL
- Employee assistance programme
- Gym membership
Quick apply
Cafe Assistant (Casual)
Legends Global (Europe) —London
- Weekend availability
- Hospitality
- Customer service
- Café
Quick apply
Cafe Supervisor
Legends Global (Europe) —London
- Weekend availability
- Hospitality
- Team management
- Organisational skills
Quick apply

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Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket.
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With audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with…

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IT Service Desk Analyst

British Transport Police -
London

Quick apply

Job details

Permanent | Full-time
£35,754.47 - £41,889.52 a year
1 hour ago

Benefits

Season ticket loan
Annual leave
Company pension
Gym membership

Qualifications

ITIL Certification
Azure
Customer service
iOS
Microsoft Office
Information security
VoIP
ITIL
AI
Communication skills
Intune

Full job description

Job Introduction

Grade: A006
Salary: Up to £41889.52 per annum (£35,754.47 basic salary, plus up to £1521.44 non-contractual/ non-pensionable SFIA Supplement and £4613.61 London Allowance)
Contract Type: Permanent
Location: Force Headquarters - London
Type of Working Arrangement: Blended approach of home and office-working is available
Hours: This is a full-time role (37 hours per week)

British Transport Police (BTP) is the national police force for the rail network throughout Great Britain. We are the ‘Guardians of the Railway,’ putting passenger safety at the heart of what we do. Our values are simply: We Care, We Do the Right Thing, We Strive to Be Better Every Day, We Are One BTP, and We Are Proud to Protect. Join us and help create an environment where we can all be our best every day.

The Opportunity:

British Transport Police have an opportunity for an IT Service Desk Analyst to join the Technology Department. As an IT Service Desk Analyst with BTP, you will act as the first point of contact for thousands of end users across the force. You will be working on a range of complex tasks, providing support across a wide range of systems, networks and technologies. Therefore, a background in a large enterprise is a must. You will capture demand for incident resolution and service requests, deliver first-time fixes where possible, and work with wider technical teams to resolve more intricate issues.

What you'll be doing:

Administering tickets and liaising with technical teams and suppliers to support a world class service delivery.
Acting as the first point of contact for end users requiring IT support and handling service requests and incidents.
Providing 1st and 2nd line investigation, diagnosis and resolution of technical issues, escalating unresolved issues where appropriate.
Building and enrolling devices for new starters and imaging of desktop machines.
Supporting end users with issues on various devices including laptops, Android and iOS devices, radios, body worn video equipment and peripherals.
.

What you'll bring to the team:

Extensive experience of working in 1st and 2nd line support roles in a Service Desk environment for large or super large organisations.
Hands on experience working with MS technologies including Intune, Azure, Exchange, Office 365 Administration
A background in investigating and resolving issues with a variety of other software applications and hardware repairs.
Detailed knowledge of data protection and information security principles.
The understanding of how to deliver exceptional customer service skills, in person, over the phone and via chat and email, to everyone in the force, including high ranking police officers.
Strong communication and problem-solving skills, with the ability to flex your approach depending on your audience.
Ideally. you will have also worked with VOIP telephone systems and have a general understanding of network principles.
ITIL Foundation accreditation or higher.

What we offer:

28 days annual leave plus bank holidays, increasing to 30 days after 5 years.
Family-friendly policies, including up to 26 weeks paid maternity and adoption leave.
Bespoke benefits platform and Blue Light Card access.
Salary sacrifice options for cycles, home technology, gym membership, and electric vehicles.
Interest-free annual rail season ticket loan after 6 months.
Access to the Transport Benevolent Fund for health, welfare, and financial support.
Development opportunities, including fully funded apprenticeships.
Excellent Pension scheme: We offer the BTP GPP Police Staff Pension Scheme, administered by Royal London. This group personal pension plan is available to all police staff and is a defined contribution scheme. It provides the flexibility to vary your pension contributions from 4.4% to 12% of your salary.

Additional Information:

Further information about this vacancy can be found in the attached job description.

Vetting: Successful applicants will be required to pass Recruitment Vetting (3-5 years minimum UK residency required), including a full background and financial disclosure.

Medical: We’ll ask for relevant health and medical history details to support employee wellbeing.

References: We'll ask for references to cover the past 5 years.

Applications will be via an up-to-date CV and online application form, as part of this application please outline how your skills and experience demonstrate your suitability for the role. AI can be a useful tool to spark ideas or help you organise your thoughts, but when it comes to your application, we want to hear from you, not an algorithm. What truly stands out to us are genuine stories, personal insights and the experiences that have shaped who you are. Authenticity matters - it helps us understand your motivations, your strengths and how you’ll contribute to our team. So, use AI if it helps you get started, but let your own voice lead the way.

Completed applications must be submitted by 11.59pm, Sunday 2nd August 2026

Inclusion & Diversity:

We are committed to building a workforce where everyone feels they belong.

We welcome applications from people of all backgrounds, identities and lived experiences. Diversity strengthens our teams, improves our services and helps us better represent and support the communities we serve.

We are proud to be an inclusive employer and strive to create a workplace that is fair, respectful and accessible to all. We actively work to challenge discrimination, remove barriers and ensure equity throughout our recruitment and employment practices.

If you need any reasonable adjustments during the recruitment or selection process, please let us know - we are happy to support you. Your talent, your potential, and your unique perspective matter here.

For more information on Inclusion or the Disability Confident Scheme, please click the links Inclusion & Diversity and Disability Confident Scheme.

Join Us: Ready to take the next step in your career? At BTP, you’ll have the opportunity to grow, make a real impact, and be part of something extraordinary.

Find out why BTP could be the perfect fit for you.

Curious about what life at BTP is really like? Hear directly from our people and discover what makes working here so rewarding.

For further information, please contact our Resourcing Team - [email protected].

Quick apply

Refine Your Search

1st class protection jobs in london

IT Service Desk Analyst

IT Apprentice

VP of Partnerships

Cover Supervisor

Cover Supervisor

Research Access Contracts Manager

External Business Development Manager - Real Estate Lending

Year 1 Teacher

Senior Data Scientist - (Privacy & Security Controls)

Head of Logistics

Teaching Assistant

Application Support Manager

Deputy General Manager

Senior Data Scientist - Pricing

Lower School Class Teacher

Senior Business Partner - BFL

Data Engineer

Cafe Assistant (Casual)

Cafe Supervisor

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