1st line network engineer Work, Jobs in london (with Salaries)

Onsite Helpdesk Engineer
KDDI Europe —London
- Up to £32,000 a year
- Full-time
- Azure
- Customer service
- English
- Health & wellbeing programme
- Life insurance
Quick apply
13d
1st Line Support Engineer
wavenet —Sevenoaks
- Full-time
- Remote
- Computer networking
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
1st Line Technician
Cyan Consultancy Ltd —London
- £30,000 a year
- Microsoft Word
- Microsoft Excel
- Azure
Quick apply
3rd Line Support Engineer
Metropolitan Thames Valley —London
- £44,997 - £47,365 a year
- Full-time
- Microsoft Office
Quick apply
6d
IT Support Technician
Elevate Technology Group —London
- £28,000 - £32,000 a year
- Azure
- Microsoft Outlook
- SharePoint
On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
1d
2nd Line Service Desk Engineer
Total IT Technology Solutions Ltd —London
- £29,000 - £31,000 a year
- Full-time
- Azure
- Software troubleshooting
- Windows
- Annual leave
- Referral programme
Quick apply
16h
2nd Line Engineer
ME+EM —London
- Full-time
- Management
- Customer service
- Project management
- Annual leave
- Employee assistance programme
Quick apply
On Site Support Engineer 24 month FTC
SmartestEnergy —London
- £32,000 - £39,000 a year
- Windows
- IT
- Linux
Quick apply
Technology Service Desk Engineer
Nuffield Health —Epsom
- Part-time
- Hybrid work
- Maintenance
- Analysis skills
- Bachelor's degree
- Employee discount
- Gym membership
2nd Line Technical Support Engineer
APCOA PARKING (UK) LTD —Uxbridge
- Up to £30,000 a year
- Weekend availability
- Windows
- SharePoint
- Communication skills
Quick apply
IT Operations Engineer Level III
The Economist Group —London
- Monday to Friday
- Hybrid work
- Oracle
- Windows
- IT
- Employee assistance programme
NOC 3rd Line Technical Team Leader
Boxxe Group —Hemel Hempstead
- Analysis skills
- Communication skills
Onsite Engineer
Cardonet —London
- Microsoft Office
- IT
- In-person
- Referral programme
Service Desk Engineer
Spotlight Sports Group —London
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- IT
Quick apply
14d
IT Field Services Engineer
4Ways Healthcare —Hemel Hempstead
- £28,000 a year
- Temporary
- Customer service
- Windows
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
2d
Senior TechOps Generalist
Octopus Energy Group —London
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
Quick apply
Operations Engineer
Morningstar —London
- Full-time
- Hybrid work
- English
- Scripting
- Computer networking
IT Support Engineer
Seras —Tilbury
- Azure
- Driving
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Service Engineer
wavenet —Sevenoaks
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Work from home
Quick apply
6d

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Onsite Helpdesk Engineer

KDDI Europe -
London

Quick apply

Job details

Permanent | Full-time
Up to £32,000 a year
13 days ago

Benefits

Health & wellbeing programme
Private dental insurance
Free flu jabs
Company pension
Free or subsidised travel
Private medical insurance
Life insurance

Qualifications

Microsoft Windows Server
Azure
Customer service
English
Japanese
AWS
SSL
Virtualisation
Organisational skills
Communication skills
Time management
VPN

Full job description

Job Summary
Carry out a variety of technical and co-ordination tasks at customer site to meet or exceed customer requirements (including those tasks assigned by Line Managers which are part of projects or maintenance contract work). All tasks must be delivered in a professional and timely manner to ensure a very high level of customer experience.

Duties

communicate with end users from EMEA region face to face or via telephone, email or collaboration tools at customer site.
1st level troubleshooting of technical issue with end users and assist them as their escalation point of contact.
Hands on Desktop/Laptop PC Support Skill. Network and PC implementation and optimisation. Understand and detailed planning and designing for customer's PC and Network.
PC/Network/Desktop Security element configuration including day-to-day service delivery. Migration planning and execution. Support PC and Call Centre system (including DC server).
Proof of concept testing and acceptance testing. Vendor negotiation and control. Development and implementation for new features and services.
Establish and cease PC/Desktop Security systems. Project and service delivery schedule management. Careful consideration to ensure profitable systems and implementation.
Utilize/update ticketing system.
Maintain secure operations and keep the environment tidy. Documented approach for implementation and modification.
Visit customer premises when required for project or maintenance contract work including cover staff. Periodical status report to line manager.
Coordination of operation flow with each department and customers.
Ad-hoc request from your line manager Business trips to EMEA and CIS countries.

Experience

Wide knowledge and proficiency in PC software like Microsoft WIN 10/11, Antivirus, Microsoft 365, Windows Server, AD administration, Virtualization, Cloud(AWS, Azure), Office/Mailer, Switch/Router/IPT, Box, remote access(SSL-VPN, etc) and Firewall products.
Excellent written and verbal communication skill in English
Japanese speaking skills would be advantage.
Ability to investigate and source answers to various email and telephony enquiries about technical issues.
Proven customer service experience.
Strong time management/multi tasking & organisational skills
Strong work ethic.
Reliable time keeping and attendance
Solid administration background & a keenness to get involved & support all customer service areas in EMEA.
Attend customer meetings for projects or maintenance contract work.
Maintain relevant customer maintenance documentation on file server.

We’re excited to hear from talented individuals who are passionate about telecommunications and innovation. If you’re ready to take the next step in your career, please submit your application at [email protected] (reference 26/11).

We are an equal opportunity employer and welcome applicants from all backgrounds. Applications will be reviewed on a rolling basis, so early submission is encouraged.

Job Types: Full-time, Permanent

Pay: Up to £32,000.00 per year

Benefits:

Company pension
Free flu jabs
Free or subsidised travel
Health & wellbeing programme
Life insurance
Private dental insurance
Private medical insurance

Language:

Japanese (preferred)

Location:

London E1W (preferred)

Work Location: In person

Quick apply

Refine Your Search

1st line network engineer jobs in london

Onsite Helpdesk Engineer

1st Line Support Engineer

1st Line Technician

3rd Line Support Engineer

IT Support Technician

On-Site 1st/2nd Line Support Technician

2nd Line Service Desk Engineer

2nd Line Engineer

On Site Support Engineer 24 month FTC

Technology Service Desk Engineer

2nd Line Technical Support Engineer

IT Operations Engineer Level III

NOC 3rd Line Technical Team Leader

Onsite Engineer

Service Desk Engineer

IT Field Services Engineer

Senior TechOps Generalist

Operations Engineer

IT Support Engineer

Service Engineer

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