Airport Work, Jobs in London (with Salaries)

Customer Service Agent - PART TIME - Heathrow Airport
Swissport International AG —London
- £14.62 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee assistance programme
5d
Airport Staff
St Giles International —London
- £12.71 an hour
- Childcare
- English
- Working with children
- Annual leave
Airline & Airport Audit Staff
Skytrax Research —London
- From £160 a day
- Temporary
- Microsoft Excel
- English
- Microsoft Office
Quick apply
6d
Warehouse Assistant (Monday - Friday)
BSS —Wandsworth
- Full-time
- Microsoft Excel
1d
Lounge Host
Qantas Premium Lounge London —Hounslow
- £19.09 an hour
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
1d
Warehouse Operative (Monday to Friday)
CCF —Wandsworth
- Full-time
- Microsoft Excel
1d
Customer Services Officer
Singapore Airlines Ltd. —Middlesex
- £24,000 - £27,000 a year
- Weekend availability
- Customer service
- In-person
- Life insurance
Quick apply
5d
Customer Service Agent
Singapore Airlines —Gatwick Airport
- £24,000 - £26,000 a year
- Weekend availability
- Customer service
- In-person
- Life insurance
Quick apply
6d
BA Cityflyer Air Operations Administrator
British Airways —London City Airport
- £31,500 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
9h
Airport Supervisor
St Giles International —London
- £15.09 an hour
- 10 hour shift
- Childcare
- English
- Supervising experience
- Annual leave
Senior Cargo Customer Service Agent - LHR
Qatar Airways —London
- Sales
- Customer service
- English
Waiter & Bar Staff | FULL TIME SHIFT PATTERN
No1 Lounges Ltd —Gatwick Airport
- £13.69 an hour
- Full-time
- Hospitality
- Bar
- Customer service
- Free parking
- Store discount
Quick apply
4h
Sales Representative
Claimster Ltd —Heathrow
- £2,035 - £5,000 a month
- Full-time
- English
- Analysis skills
- In-person
Quick apply
Warehouse Operative - Checker
gategroup —Barking
- £14.03 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- English
- Free parking
- Annual leave
Quick apply
GUCCI Client Advisor - Full-Time (Heathrow Airport, Terminal 5)
Gucci —London
- Weekend availability
- Sales
- English
Stock Controller - Heathrow (40h) T2
Fortnum & Mason —Hounslow
- Overtime
- Communication skills
Aircraft Refueller
Biggin Hill Airport Ltd —Westerham
- From £28,980 a year
- Full-time
- Analysis skills
- Time management
- Free parking
- Annual leave
Quick apply
1d
Cargo Services & Operations Officer
Singapore Airlines —Gatwick Airport
- £28,000 - £33,000 a year
- Full-time
- Computer literacy
- Analysis skills
- Organisational skills
- Life insurance
Quick apply
Bartender - British Airways lounges - Gatwick Airport
BaxterStorey UK —Horley
- £14.33 an hour
- Full-time
- Hospitality
- Employee assistance programme
- Employee discount
Quick apply
Airport Representative (Fixed Term Part-Time Summer Contract) 2026
ALPADIA Language Schools SA —London
- Weekend availability
- Microsoft Excel
- Customer service
- Communication skills
Quick apply

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Customer Service Agent - PART TIME - Heathrow Airport

Swissport International AG -
London

Apply Now

Job details

Permanent | Part-time
£14.62 an hour
5 days ago

Benefits

Free parking
Employee assistance programme
On-site parking

Qualifications

Hospitality
Customer service
English
Administrative experience
Data entry
Communication skills

Full job description

Overview:

Job Title: Customer Service Agent

Company: Swissport

Location: Heathrow Airport

Contract Type: Part Time

Working Hours & Shift Pattern

This role is 18.75 hours per week, worked between Monday and Sunday on a shift basis.Please note: The shift pattern is fixed at 6 days on, 3 days off and is a mandatory requirement of the role due to business needs.

Typically the first 3 shifts can start as early as 03:30, followed by 3 late shifts with finish times of up to 23:30, before 3 days off.

This shift pattern will not be changed or adjusted under any circumstances. Please only apply if you are able to fully commit to working these hours before submitting your application.

Salary: £14.62 per hour,

About the company:

Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.

About the Role:

As a Customer Service Agent with Swissport, you will be an integral part of our commitment to delivering exceptional service to passengers and clients alike.

Responsibilities:

Key Responsibilities:

Greet passengers and provide friendly, professional assistance throughout their journey.
Assist passengers with check-in procedures, luggage handling, and boarding processes.
Handle inquiries and provide accurate information regarding flight schedules, baggage policies, and other relevant details.
Ensure compliance with airline and airport regulations, including security and safety protocols.
Collaborate with colleagues and stakeholders to maintain efficient and smooth operations.
Resolve passenger concerns and complaints in a timely and effective manner, demonstrating empathy and understanding.
Perform administrative tasks, including data entry, documentation, and reporting as required.
Ensure deployment of the environmental processes and procedures. Referring to the QHSE Manual.

Qualifications:

Qualifications:

Prior experience in customer service, hospitality, or related fields is advantageous.
Excellent communication skills, both verbal and written, with proficiency in English; additional language skills are a plus.
Ability to work efficiently in a fast-paced environment while maintaining composure under pressure.
Flexibility to work various shifts, including weekends, holidays, and evenings, based on operational needs.
Demonstrated problem-solving abilities and a proactive approach to resolving issues.
Attention to detail and accuracy in handling passenger information and documentation.

Benefits:

Access to Employee Assistance Programme and wellness initiatives.
Comprehensive training and development programmes.
Free onsite parking whilst at work
Retirement savings plan with employer contributions.
Career advancement opportunities within the aviation industry.

Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations.

Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.

Apply Now

Refine Your Search

airport jobs in london

Customer Service Agent - PART TIME - Heathrow Airport

Airport Staff

Airline & Airport Audit Staff

Warehouse Assistant (Monday - Friday)

Lounge Host

Warehouse Operative (Monday to Friday)

Customer Services Officer

Customer Service Agent

BA Cityflyer Air Operations Administrator

Airport Supervisor

Senior Cargo Customer Service Agent - LHR

Waiter & Bar Staff | FULL TIME SHIFT PATTERN

Sales Representative

Warehouse Operative - Checker

GUCCI Client Advisor - Full-Time (Heathrow Airport, Terminal 5)

Stock Controller - Heathrow (40h) T2

Aircraft Refueller

Cargo Services & Operations Officer

Bartender - British Airways lounges - Gatwick Airport

Airport Representative (Fixed Term Part-Time Summer Contract) 2026

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