Company Description
Since 1756, Cambridge House has been the home where the Great and the Glorious gather. The storied Mayfair townhouse reawakens in 2026. The centuries old landmark, which has welcomed tastemakers and world shapers throughout its rich history, will be the capital’s most magnetic and vibrant gathering place and experience-driven luxury hotel. The imaginative renewal of this historic property at 94 Piccadilly will capture the spirit of London like no other, providing a captivating new Mayfair destination for Londoners and international visitors alike.
Set in the historic building which formerly housed the iconic In and Out military club, the 18th Century Georgian mansion and Grade 1-listed Palladian-style townhouse will be brilliantly reimagined as a 102-room hotel. Preserving its rich heritage while offering a harmonious blend of luxuriously private and vibrant social spaces replete with unique dining destinations and Auberge spa. It will also be home to an exclusive members club set to define the new pulse of modern London life.
For more information: auberge.com/cambridgehouse/
Follow Cambridge House, Auberge Collection on Instagram and Facebook @CambridgeHouseAuberge
Job Description
At Cambridge House, every interaction matters. As Security Manager at Cambridge House, you will bring professionalism, discretion and warmth to every aspect of the guest and team member experience. This role is integral to creating an environment where guests feel genuinely welcomed, protected and cared for, while ensuring our team members are supported in delivering exceptional service standards throughout the property. This is an exciting opportunity to join a pre-opening environment, where attention to detail, cross-departmental collaboration and a genuine love of hospitality are essential to bringing the full Cambridge House experience to life.
Key Responsibilities:
Support the Director of Security in the day-to-day orchestration of all security operations across Cambridge House, ensuring the building feels both protected and effortlessly welcoming.
Lead the daily operation of the Security department, ensuring standards are delivered with professionalism, quiet confidence, discretion and exceptional attention to detail.
Maintain a visible and reassuring presence throughout the House, including public areas and external entrances, responding swiftly, calmly and with considered judgement to operational requirements.
Oversee all CCTV, access control, key control and incident management procedures in line with company and legal requirements, maintaining order with precision and care.
Conduct regular security patrols across guest areas, back of house spaces and the historic fabric of the property, moving through the building with awareness, attentiveness and respect for its character, identifying and addressing potential risks proactively.
Work closely with operational departments to ensure security procedures complement the guest journey seamlessly and discreetly, enhancing rather than interrupting the rhythm of service.
Support the planning and delivery of high-profile guests and events, ensuring confidentiality, elegance and service excellence are maintained throughout every moment.
Ensure all fire life safety procedures, emergency response plans and evacuation processes are fully implemented and regularly reviewed, safeguarding both people and place with diligence and calm readiness.
Complete detailed incident investigations and produce clear, accurate and timely reports, capturing events with clarity, fairness and professionalism.
Build strong working relationships with local authorities, emergency services and external partners where required, acting as a steady and trusted point of contact.
Monitor departmental rotas, and scheduling requirements to ensure effective operational coverage, balancing structure with the natural flow of the hotel.
Support the onboarding and ongoing development of Security team members, creating a grounded, supportive and inclusive working environment.
Maintain full compliance with all health and safety legislations, company policies and luxury hospitality standards, ensuring the property remains both compliant and composed.
Contribute positively to the culture of the hotel, demonstrating integrity, respect and collaboration in every interaction, helping to shape the quiet rhythm and character of Cambridge House.
Qualifications
Previous experience in a Security Manager or senior supervisory security position within a luxury hotel, with a strong appreciation for discretion, guest privacy and service excellence.
Valid SIA Door Supervisor Licence and accompanying First Aid qualification is required.
Strong understanding of hotel security operations, fire life safety procedures and incident management.
Calm and composed approach when working under pressure or responding to emergencies.
Excellent communication and interpersonal skills, with the ability to build trusted relationships across all departments.
Confident using CCTV, access control and security reporting systems.
Flexible approach to working hours, including evenings, weekends and public holidays where required.
Additional Information
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
