Broadcast engineer Work, Jobs in London (with Salaries)

Junior Technical Support Engineer
Zixi —London
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Linux
Quick apply
Engineer MAM, PostProduction
Warner Bros. Discovery —London
- Weekend availability
- Hybrid work
- Engineering
- English
- AWS
Audio Broadcast Engineer
Bauer Media Group —London
- Overtime
- Communication skills
Production Support Engineer - 12 months FTC
Sky —London
- Full-time
- Engineering
- No degree
- Computer networking
- Free parking
- Employee discount
8d
Broadcast Engineer, Studios, IMG
IMG —London
- 12 hour shift
- Communication skills
- Free parking
AV Engineer
Anthropic —London
- £210,000 - £250,000 a year
- Hybrid work
- Google Suite
- Bachelor's degree
- Communication skills
- Flexible schedule
14d
Principal ML Engineer | Sports AI & Computer Vision
Sky —London
- Full-time
- Hybrid work
- AI
- Free parking
- Employee discount
Dailies Engineer, Picture Shop - Pinewood Studios
Streamland Media LLC —Iver Heath
- Weekend availability
- Scripting
- In-person
Quick apply
Lead Broadcast Engineer, Studios
IMG —London
- Weekend availability
- Management
- Leadership
- Communication skills
Graduate Mechanical Engineer
Luna Remote Systems —Watford
- £28,000 - £32,000 a year
- Full-time
- Engineering
- Maintenance
- Bachelor's degree
Quick apply
8d
Apprentice Online Training Designer - 24 Months FTC
Smiths Detection —Hemel Hempstead
- Computer Science
- AI
- Leadership
Quick apply
Venue & Studio Deployments System Engineer, Event Productions
Amazon UK Services Ltd. —London
- Full-time
- Up to 50% travel
- System design
- Bachelor's degree
Integrations Engineer - Desktop
V-Nova —London
- Full-time
- Computer Science
- Software troubleshooting
- Engineering
1d
Distribution Engineer
Formula 1 —Biggin Hill
- Weekend availability
- Communication skills
- Store discount
- Annual leave
Broadcast Cloud Engineer
Bauer Media Group —London
- Hybrid work
- DevOps
- Travel
8h
Sound Engineering Specialist - Freelance AI Trainer Project
Meridial —London
- £8 - £65 an hour
- Remote
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
Mobile Software Engineer - Android
Lloyds Banking Group —London
- £76,760 - £115,140 a year
- Full-time
- Hybrid work
- Mentoring
12d
Design Quality Engineer
Formula 1 —Biggin Hill
- Full-time
- Engineering
- Continuous improvement
- Communication skills
- Store discount
- Annual leave
Solutions Engineer Northern Europe
ATEME —London
- Hybrid work
- Computer Science
- English
- Travel
Senior Test Analyst - Brno
Deltatre —London
- Product management
- Analytics
- Annual leave
Quick apply

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Junior Technical Support Engineer

Zixi
London

Quick apply

Job details

Full-time

Qualifications

Technical troubleshooting
Customer service call handling
TCP
Computer Science
Inbound customer enquiry call handling
Client engagement
Stakeholder liaison
Engineering
Ticket management
Customer relationship management
Relationship management
IP networking
Customer support
Customer interaction
Linux
Communication skills
Help desk

Full job description

About Zixi:

Zixi provides a cloud based and on-premise software platform that enables reliable broadcast-quality video delivery over IP. The company offers the Zixi Platform for broadcasters, enterprises, over-the-top video providers, and mobile service providers around the world. The Zixi Platform makes it easy and economical for media companies to source, manage, localize, and distribute live events and 24/7 live linear channels in broadcast QoS, securely and at scale, using any form of IP network or Hybrid IP environments. Zixi provides enhanced control in large complex networks with ZEN Master, a live video orchestration and telemetry control plane that provides visual tools to configure, orchestrate, and monitor live broadcast channels and events across industry protocols. Over 15+ years, the Zixi Enabled Network (ZEN) has grown to over 300 technology partners and serves well over 700 customers representing most of the top media brands around the world with 10,000+ channels delivered daily.

Zixi is seeking a Junior Technical Support Engineer based in the United Kingdom to join our team. This is an entry-level role for someone early in their career who is excited to learn, eager to solve problems, and keen to build a career in technical support and operations within a fast-moving media technology company.

You will provide frontline technical support to our clients, broadcasters, content owners, and media service providers, and as you develop, take on a growing set of technical operations responsibilities. You'll be supported and mentored by senior engineers, and you'll gain hands-on experience with live video technology, networking, and cloud infrastructure. No prior professional experience in the field is required; we're looking above all for enthusiasm, curiosity, and a strong work ethic.

Location: United Kingdom

Working Hours: Thursday through Monday, 7:00 a.m. – 3:30pm UK time

Reports to: Technical Support Manager

Responsibilities include but are not limited to:

Client Support: Provide first-response troubleshooting and technical support to inbound client phone and e-mail tickets to ensure fast resolution and adherence to all Support SLAs and procedures.
Relationship management: Build and maintain strong relationships with clients, acting as a point of contact for support matters related to Zixi products and services.
Escalation: Escalate more complex technical issues to senior Technical Operations Engineers and track escalated tickets through to resolution.
Internal communication: Ensure all issues and resolutions are communicated quickly and effectively to internal Zixi stakeholders.
Documentation: Maintain accurate records of client interactions and support activities.
Technical operations: Over time and with mentoring, assist senior engineers with Level 2 support, the upkeep of Zixi managed infrastructure, and incident monitoring as you grow technically.

General Requirements:

A genuine interest in technology, networking, and how live video and media are delivered.
Enthusiasm to learn quickly and the initiative to see problems through to resolution.
Exceptional written and oral communication skills.
A calm, customer-focused attitude and a willingness to ask questions.
Strong interest in teamwork and collaboration with customers, partners, and internal teams to reach common goals.
No specific length of professional experience required — recent graduates and early-career candidates are encouraged to apply.

Technical Requirements:

Degree in Engineering, Computer Science, or a related IT field, or equivalent study or hands-on experience.
Basic understanding of networking concepts such as IP addressing and routing.
Any exposure to Linux and/or Windows operating systems.
Interest in video streaming, TCP/IP and UDP, CDNs, or cloud platforms (AWS, Azure, GCP) is a plus.
Familiarity with tools such as Wireshark, Datadog, or Grafana, or an interest in learning them, is a plus.
Personal projects, home labs, or self-study that demonstrate an interest in the field are welcome.

Zixi is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in accordance with the Equality Act 2010 and all applicable UK law. This policy applies to all employment practices within our organization. Zixi makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Quick apply

Refine Your Search

broadcast engineer jobs in london

Junior Technical Support Engineer

Engineer MAM, PostProduction

Audio Broadcast Engineer

Production Support Engineer - 12 months FTC

Broadcast Engineer, Studios, IMG

AV Engineer

Principal ML Engineer | Sports AI & Computer Vision

Dailies Engineer, Picture Shop - Pinewood Studios

Lead Broadcast Engineer, Studios

Graduate Mechanical Engineer

Apprentice Online Training Designer - 24 Months FTC

Venue & Studio Deployments System Engineer, Event Productions

Integrations Engineer - Desktop

Distribution Engineer

Broadcast Cloud Engineer

Sound Engineering Specialist - Freelance AI Trainer Project

Mobile Software Engineer - Android

Design Quality Engineer

Solutions Engineer Northern Europe

Senior Test Analyst - Brno

I want to receive the latest job alerts for broadcast engineer in london

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