debt collection Work, Jobs in london (with Salaries)

Junior Collections Officer
Splend —London
- Full-time
- Microsoft Office
- Organisational skills
Quick apply
Accounts Receivable Co-ordinator
KYN —Knightsbridge
- £35,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Former Tenant Collection Officer
Pinnacle Group —London
- £35,000 a year
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Income Officer
Christian Action Housing —London
- £36,487.75 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
2d
Data Processor
Aimée Willow Connex —London
8d
Credit Control Specialist
HFG —London
- £50,000 - £70,000 a year
- Microsoft Excel
- Accounting
- Communication skills
Credit Controller
Exponential-e —London
- Microsoft Excel
- IT
- Communication skills
- Referral programme
Quick apply
8d
Apprenticeship - KYC & KYB Apprentice – UK Investment Banking
Natixis CIB London —London
- Communication skills
- Time management
Customer Operations Agent (Collections)
Onmo —London
- £33,000 a year
- Hybrid work
- CRM software
- Customer service
- Negotiation
5d
Group Credit Controller
Lanpro —London
- £50,000 a year
- Part-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Customer Administrator
Get Living —London
- Customer service
- Contracts
- Communication skills
Collections Specialist
Updraft —London
- Full-time
- Hybrid work
- Financial services
- AI
- Communication skills
Quick apply
23h
Revenue Controller
Kingsley Napley LLP —London
Credit Controller
Aimée Willow Connex —London
Apprenticeship - KYC & KYB Apprentice – UK Investment Banking
Natixis —London
- Communication skills
- Time management
Collections Analyst, EMEA
Netflix —London
- Spanish
- ERP systems
- Bachelor's degree
Legal And CCJ Administrator
National Gas —Canary Wharf
- From £26,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Microsoft Office
Quick apply
18h
Credit Controller
EcoOnline —London
- Hybrid work
- AI
- Annual leave
2d
International Credit Controller
ONNEC Group —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Communication skills
Quick apply
19h
Servicing and Arrears Specialist
LANDBAY —London
- Time management
- Life insurance
Quick apply
12d

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Junior Collections Officer

Splend -
London

Quick apply

Job details

Full-time

Qualifications

Accounting software
Microsoft Office
Xero
Organisational skills

Full job description

About us

At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straight forward, no strings attached access to vehicle ownership.

But we aren’t just about vehicle ownership; We are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

About the role

The Collections Officer plays a key role in protecting the financial health of the business by managing overdue accounts and driving effective debt recovery outcomes. You'll bring a professional, solutions-focused approach to every customer interaction, balancing empathy with commercial sense, while working within the framework of credit control best practice and relevant legislation

What you'll be doing

Manage and chase overdue accounts across the full collections cycle. From initial contact through to payment arrangement, settlement negotiation, and potential escalation to recovery agents or bailiffs.
Monitor and reconcile debtor balances, maintaining accurate, up-to-date records with all correspondence and notes logged against the correct account
Negotiate payment plans and settlements in line with company policy, balancing commercial outcomes with a fair and empathetic approach to every customer interaction
Liaise with customers via phone and email, building and maintaining relationships that support timely payment while protecting customer retention
Work closely with internal teams and external collections partners to ensure processes are followed consistently and debtors are held accountable
Uphold credit control policies and Treating Customers Fairly (TCF) principles in every interaction, ensuring compliance is embedded in day-to-day practice
Report weekly on aged debt and account status, using data to identify trends, flag risks, and drive continuous improvement in collections processes

What you'll bring

Proven experience in debt collection with a solid understanding of collections policy, procedures, and best practice.
Comfortable managing a high volume of accounts and calls, with strong organisational skills, attention to detail, and the ability to prioritise a demanding workload
Confident communicator with the interpersonal skills to deal effectively with a range of customers and stakeholders
Proficient in Microsoft Office (intermediate to advanced), with experience using accounting software such as Xero (desirable but not essential)
A proactive, collaborative team player who's equally comfortable working on their own initiative and contributing to shared workloads

Splend is a dynamic growth company with a shared vision for success. Our benefits are thoughtfully designed to attract individuals who thrive in an environment where they can contribute to and celebrate in the process of building a global brand with true impact.

At Splend, we value diversity and inclusion and consider it as key to our success. We are dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.

When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick apply

Refine Your Search

debt collection jobs in london

Junior Collections Officer

Accounts Receivable Co-ordinator

Former Tenant Collection Officer

Income Officer

Data Processor

Credit Control Specialist

Credit Controller

Apprenticeship - KYC & KYB Apprentice – UK Investment Banking

Customer Operations Agent (Collections)

Group Credit Controller

Customer Administrator

Collections Specialist

Revenue Controller

Credit Controller

Apprenticeship - KYC & KYB Apprentice – UK Investment Banking

Collections Analyst, EMEA

Legal And CCJ Administrator

Credit Controller

International Credit Controller

Servicing and Arrears Specialist

I want to receive the latest job alerts for debt collection in london

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